Zonal Manager - Sales

As a Zonal Manager at Travancore Rural Development Producer Company (TRDPC) in Kerala (Travancore Region), your role will involve overseeing and managing microfinance operations across 30+ branches. You will lead a team of Area Managers/Branch Managers to achieve collection, disbursement, and portfolio quality targets. Your responsibilities will also include monitoring portfolio health, ensuring compliance with regulatory requirements, driving operational excellence, and identifying new areas for business development. Key Responsibilities: - Oversee end-to-end operations of microfinance branches in the assigned zone. - Ensure smooth execution of Federal Bank BC operations and in-house lending activities. - Lead a team to achieve collection, disbursement, and portfolio quality targets. - Monitor portfolio health, PAR, and implement corrective actions. - Ensure compliance with audit and regulatory requirements. - Drive operational excellence, customer service, and grievance resolution. - Conduct training and performance evaluations of field staff. - Prepare and submit zone-level business reports to top management. - Coordinate with central support teams such as credit, risk, HR, audit, and IT. - Identify new areas for branch expansion and business development. Key Requirements: - Minimum 7-10 years of experience in the microfinance sector, with at least 3-5 years in a zonal/regional managerial role. - Proven experience managing 30+ branches or large-scale field operations. - Strong understanding of BC model and NBFC lending operations. - Excellent leadership, team management, and communication skills. - Strong analytical and decision-making abilities. - Willingness to travel extensively across the zone. - Bachelors degree (MBA/Microfinance/Rural Management preferred). Preferred Background: - Experience in companies like ESAF, Muthoot Microfin, Fusion, Spandana, or similar. - Exposure to digital lending tools and mobile-based field operations. - Malayalam language proficiency is a plus. In addition to a competitive salary with performance-based incentives and allowances, you will also receive health insurance, life insurance, and performance bonuses. This is a full-time position with day shift schedule. To apply, email your updated resume to info@travanco.org with the subject line "Application - Zonal Manager - TRDPC".,