Zonal Manager

Job Title: Zonal Manager – Microfinance Operations Location: Kerala (Travancore Region) Reports To: Chief Executive Officer / Operations Head Department: Operations About the Company: Travancore Rural Development Producer Company (TRDPC) is a fast-growing rural financial services provider, currently engaged in both Federal Bank BC operations and own-lending programs . Our mission is to strengthen the economic stability of rural communities through inclusive, transparent, and sustainable financial services. Role Overview: We are seeking an experienced Zonal Manager to lead and manage microfinance operations across 30+ branches . The ideal candidate should have a strong background in the microfinance industry , with hands-on experience in managing branch networks , field teams , and financial products , especially within BC partnerships and own-lending models . Key Responsibilities: Oversee end-to-end operations of microfinance branches in the assigned zone. Ensure smooth execution of Federal Bank BC operations and in-house lending activities. Lead a team of Area Managers/Branch Managers to achieve collection, disbursement, and portfolio quality targets. Monitor portfolio health, PAR (Portfolio at Risk), and implement corrective actions. Ensure adherence to compliance, audit, and regulatory requirements. Drive operational excellence, customer service, and grievance resolution. Conduct periodic training and performance evaluation of field staff. Prepare and submit zone-level business reports and insights to top management. Coordinate with central support teams – credit, risk, HR, audit, and IT. Identify new areas for branch expansion and business development. Key Requirements: Minimum 7–10 years of experience in the microfinance sector , with at least 3–5 years in a zonal/regional managerial role . Proven experience managing 30+ branches or large-scale field operations. Strong understanding of BC model (preferably with Federal Bank) and NBFC lending operations . Excellent leadership, team management, and communication skills. Strong analytical and decision-making abilities. Willingness to travel extensively across the zone. Bachelor’s degree (MBA/Microfinance/Rural Management preferred). Preferred Background: Experience in companies like ESAF, Muthoot Microfin, Fusion, Spandana, or similar. Exposure to digital lending tools and mobile-based field operations. Malayalam language proficiency is a plus. Remuneration: Competitive salary with performance-based incentives and allowances. Commensurate with experience and industry standards. How to Apply: Email your updated resume to info@travanco.org with subject line “Application – Zonal Manager – TRDPC” Job Type: Full-time Pay: ₹75,000.00 - ₹100,000.00 per month Benefits: Health insurance Life insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person