Zonal Manager - Sales

As a Zonal Manager for Microfinance Operations at Travancore Rural Development Producer Company (TRDPC) located in Kerala's Travancore Region, you will play a crucial role in overseeing and managing the microfinance operations of over 30 branches. TRDPC is a rapidly growing rural financial services provider committed to enhancing the economic stability of rural communities through inclusive, transparent, and sustainable financial services. Your main responsibilities will include ensuring the smooth execution of Federal Bank BC operations and in-house lending activities, leading a team of Area Managers/Branch Managers to achieve collection, disbursement, and portfolio quality targets, monitoring portfolio health, PAR, and implementing corrective actions, as well as ensuring compliance with audit, regulatory requirements, and driving operational excellence, customer service, and grievance resolution. You will be expected to conduct periodic training and performance evaluations of field staff, prepare and submit zone-level business reports and insights to top management, coordinate with central support teams including credit, risk, HR, audit, and IT, and identify new areas for branch expansion and business development. To excel in this role, you should possess a minimum of 7-10 years of experience in the microfinance sector, with at least 3-5 years in a zonal/regional managerial role, proven experience in managing 30+ branches or large-scale field operations, a strong understanding of the BC model (preferably with Federal Bank) and NBFC lending operations, excellent leadership, team management, communication skills, strong analytical and decision-making abilities, and willingness to travel extensively across the zone. A Bachelor's degree (MBA/Microfinance/Rural Management preferred) is required. Preferred backgrounds include experience in companies like ESAF, Muthoot Microfin, Fusion, Spandana, or similar, exposure to digital lending tools and mobile-based field operations, and proficiency in the Malayalam language. The remuneration for this position includes a competitive salary with performance-based incentives and allowances commensurate with experience and industry standards. Health insurance, life insurance, and a performance bonus are part of the benefits package. This is a full-time position with a day shift schedule and the work location is in person. To apply for this exciting opportunity, please email your updated resume to info@travanco.org with the subject line "Application - Zonal Manager - TRDPC".,