14 Grievance Resolution Jobs

As an HR Team Leader, you will be responsible for managing HR functions across multiple branches within a designated region. Your role includes overseeing recruitment, training, employee engagement, and grievance resolution while ensuring smooth HR operations and compliance with company policies. You will be in charge of a region with multiple branches to manage. Your responsibilities will include preparing monthly branch-wise reports, identifying key roles for succession planning, organizing training sessions based on identified needs, coordinating induction training, conducting employee motivation and engagement activities, performing periodical reviews, documenting various training types and associated expenses, arranging and conducting interviews for recruitment, resolving employee grievances, interacting with employees to enhance satisfaction levels, and completing employee engagement activities within set timelines. Additionally, you will be expected to handle ad-hoc tasks as assigned. To qualify for this role, you should possess a Bachelor's or Master's degree in Business Administration (HR) or a related field. Having an equivalent advanced degree would be a plus. You must have at least 5-7 years of experience in HR within the corporate sector, preferably in manufacturing, logistics, or the automotive industry. A proven track record of successfully implementing HR initiatives, handling multi-branch HR operations, ensuring compliance, and managing workforce smoothly is essential. Proficiency in HR analytics, reporting, succession planning, grievance handling, and employee relations is required. Strong leadership, team management, communication, and interpersonal skills are vital for this position. As an HR Team Leader, you should be results-driven, self-motivated, and able to work independently. You must possess strong problem-solving, decision-making, integrity, and professionalism. This full-time, permanent position requires you to work day shifts at the designated in-person location. If you meet the qualifications and possess the necessary attributes, we encourage you to apply for this challenging yet rewarding role.,

The role at Caf Coffee Day involves managing end-to-end mass/volume recruitment, including tasks such as sourcing, screening, salary negotiation, and onboarding. Your responsibilities will include achieving direct and team joining targets, evaluating sourcing channels, organizing job fairs and drives, and building the company's brand to attract talent. You will also create a pipeline for specific roles, manage talent acquisition costs, prepare performance reports, and ensure key employees are retained. Additionally, you will be responsible for organizing engagement activities, contests, ensuring compliance with HR practices and policies, and handling employee grievances. Regular visits to the cafe to engage with employees, updating documents and employee details post-recruitment, and overseeing training and development activities for team growth are also part of the role. Monitoring team performance and conducting periodic appraisals are essential tasks in this position. To qualify for this role, you should have a graduation degree, at least 2 years of recruitment experience preferably in QSR/F&B/Retail/FMCG sectors, and a good network, particularly in hotel management or hospitality institutions. Knowledge of HR practices, employment legislation, business and industry acumen, leadership skills, conflict management, and analytical focus are also required qualities for this position.,

As a Zonal Manager for Microfinance Operations at Travancore Rural Development Producer Company (TRDPC) in Kerala (Travancore Region), you will play a key role in leading and managing microfinance operations across 30+ branches. TRDPC is a rapidly growing rural financial services provider dedicated to enhancing the economic stability of rural communities through inclusive, transparent, and sustainable financial services. Your responsibilities will include overseeing the end-to-end operations of microfinance branches in your assigned zone, ensuring the smooth execution of Federal Bank BC operations and in-house lending activities, leading a team of Area Managers/Branch Managers to achieve collection, disbursement, and portfolio quality targets, monitoring portfolio health and implementing corrective actions, ensuring compliance with audit and regulatory requirements, driving operational excellence and customer service, conducting training and performance evaluations of field staff, preparing zone-level business reports, coordinating with central support teams, and identifying opportunities for branch expansion and business development. To excel in this role, you should have a minimum of 7-10 years of experience in the microfinance sector, with at least 3-5 years in a zonal/regional managerial role. You must possess proven experience in managing 30+ branches or large-scale field operations, a strong understanding of the BC model (preferably with Federal Bank) and NBFC lending operations, excellent leadership and communication skills, strong analytical abilities, and a willingness to travel extensively across the zone. A Bachelor's degree (MBA/Microfinance/Rural Management preferred) is required. Preferred backgrounds include experience in companies like ESAF, Muthoot Microfin, Fusion, Spandana, or similar, exposure to digital lending tools and mobile-based field operations, and proficiency in the Malayalam language. TRDPC offers a competitive salary with performance-based incentives and allowances, in line with industry standards. Benefits include health insurance, life insurance, and a performance bonus. This is a full-time position with a day shift schedule, requiring in-person work. To apply for this position, please email your updated resume to info@travanco.org with the subject line "Application - Zonal Manager - TRDPC.",

As a member of the Product In Charge Team, you play a crucial role in driving the profitability and growth of our product verticals within your designated area. Your responsibilities include coordinating the launch of new products, managing channel partnerships, supporting primary sales, and ensuring effective communication and training across the sales team. By expanding our market presence and achieving our business objectives, you contribute significantly to the success of our organization. You will work closely with the marketing and sales teams to develop impactful launch strategies for new products in your designated area. Tracking the performance of new products post-launch, gathering insights, and providing feedback for enhancements are key aspects of your role. Identifying and exploring new market opportunities to expand our product reach is essential for penetrating untapped segments. To ensure consistent profitability and growth of the product vertical, you will implement effective sales and marketing strategies. Regularly reviewing sales data and market trends will help you identify growth opportunities and potential challenges. You will also be responsible for developing and managing the budget for the product vertical, optimizing resource allocation for maximum return on investment. In terms of channel partner and distribution channel management, you will recruit and appoint new partners to enhance our distribution network. Building and maintaining strong relationships with existing partners, providing support to the sales team, and expanding reach are critical for success in this area. Creating and managing innovative sales schemes and promotional offers, communicating effectively across the channel network, and monitoring their performance will drive product sales. Delivering thorough product training to the sales team, conducting regular training sessions, and acting as a point of contact for product-related queries are also part of your responsibilities. When it comes to grievance management and customer feedback, addressing and resolving partner grievances promptly, gathering feedback for improvement, and implementing solutions for enhanced satisfaction are crucial. Developing accurate sales forecasts, preparing detailed sales reports, and conducting competitive analysis to stay ahead of market trends are vital for success. Collaborating with marketing, product development, and logistics teams to ensure seamless coordination, fostering a collaborative environment, and encouraging teamwork are essential for achieving common goals. Your skills in developing strategies for product growth, building relationships, understanding sales processes, providing training and support, and addressing operational issues will be key to excelling in this role. Stay aware of market trends, the competitive landscape, and customer needs to drive success in our organization.,

As a Zonal Manager for Microfinance Operations at Travancore Rural Development Producer Company (TRDPC) located in Kerala's Travancore Region, you will play a crucial role in overseeing and managing the microfinance operations of over 30 branches. TRDPC is a rapidly growing rural financial services provider committed to enhancing the economic stability of rural communities through inclusive, transparent, and sustainable financial services. Your main responsibilities will include ensuring the smooth execution of Federal Bank BC operations and in-house lending activities, leading a team of Area Managers/Branch Managers to achieve collection, disbursement, and portfolio quality targets, monitoring portfolio health, PAR, and implementing corrective actions, as well as ensuring compliance with audit, regulatory requirements, and driving operational excellence, customer service, and grievance resolution. You will be expected to conduct periodic training and performance evaluations of field staff, prepare and submit zone-level business reports and insights to top management, coordinate with central support teams including credit, risk, HR, audit, and IT, and identify new areas for branch expansion and business development. To excel in this role, you should possess a minimum of 7-10 years of experience in the microfinance sector, with at least 3-5 years in a zonal/regional managerial role, proven experience in managing 30+ branches or large-scale field operations, a strong understanding of the BC model (preferably with Federal Bank) and NBFC lending operations, excellent leadership, team management, communication skills, strong analytical and decision-making abilities, and willingness to travel extensively across the zone. A Bachelor's degree (MBA/Microfinance/Rural Management preferred) is required. Preferred backgrounds include experience in companies like ESAF, Muthoot Microfin, Fusion, Spandana, or similar, exposure to digital lending tools and mobile-based field operations, and proficiency in the Malayalam language. The remuneration for this position includes a competitive salary with performance-based incentives and allowances commensurate with experience and industry standards. Health insurance, life insurance, and a performance bonus are part of the benefits package. This is a full-time position with a day shift schedule and the work location is in person. To apply for this exciting opportunity, please email your updated resume to info@travanco.org with the subject line "Application - Zonal Manager - TRDPC".,

As a member of the Product In Charge Team, you will play a vital role in driving the profitability and growth of our product verticals within your assigned area. Your responsibilities will include coordinating the launch of new products, managing channel partnerships, supporting primary sales, and ensuring effective communication and training across the sales team. By expanding our market presence and achieving our business objectives, you will be instrumental in the success of our company. You will be responsible for coordinating the launch of new products in your designated area by collaborating closely with the marketing and sales teams to develop impactful launch strategies. It will be essential to continuously monitor the performance of new products post-launch, gather insights, and provide feedback for enhancements. Additionally, you will be expected to identify and explore new market opportunities to expand our product reach and penetrate untapped segments. To ensure the consistent profitability and growth of the product vertical, you will implement effective sales and marketing strategies. Regularly reviewing sales data and market trends will enable you to identify growth opportunities and potential challenges. Managing the budget for the product vertical and optimizing resource allocation to maximize return on investment will be crucial for success. In terms of channel partner and distribution channel management, you will identify, recruit, and appoint new channel partners to enhance our distribution network. Building and maintaining strong relationships with existing channel partners will be essential, ensuring their ongoing engagement and satisfaction. Providing robust support to the sales team in primary sales activities and expanding reach with respect to market potential will also be part of your responsibilities. You will create and manage innovative sales schemes and promotional offers to drive product sales. Effective communication of sales schemes and promotions across the channel network will be key. Monitoring the performance of sales schemes and making data-driven adjustments as necessary will help in achieving sales targets. Delivering thorough product training to the field sales team and conducting regular training sessions to keep them updated on product developments and industry trends will be essential. Acting as a point of contact for the sales team, providing ongoing support, and resolving any product-related queries will contribute to the team's success. You will be expected to promptly address and resolve grievances and issues raised by channel partners to maintain high levels of satisfaction. Gathering and analyzing feedback from partners and customers to identify areas for improvement and implementing solutions to enhance overall satisfaction will be crucial. Developing accurate sales forecasts, preparing detailed sales reports, and conducting competitive analysis to stay ahead of market trends will be part of your responsibilities. Collaborating closely with marketing, product development, and logistics teams to ensure seamless coordination for product launches and campaigns will be essential. In summary, as a member of the Product In Charge Team, you will need to possess skills in product growth strategies, relationship management, sales processes, training and support, grievance resolution, and market awareness to effectively drive the profitability and growth of our product verticals.,

As a Human Resources and Administration professional, you will be responsible for managing various aspects of HR and administrative functions to support the operations of our company. Your key responsibilities will include: - Managing the end-to-end recruitment process for positions in interior design, sales, project management, operations, and administration. This involves attracting professionals with the right skills and experience to contribute to our team. - Creating job descriptions tailored to the creative industry to attract talented individuals who can thrive in our dynamic work environment. - Developing and implementing HR policies that are in line with our company culture and legal requirements to ensure a positive and compliant workplace. - Overseeing the onboarding and induction process for new employees to facilitate a smooth transition into their roles. - Conducting market research to ensure competitive salary benchmarks within the design industry in order to attract and retain top talent. - Handling employee relations, resolving grievances, and managing conflicts effectively to maintain a harmonious work environment. - Ensuring statutory compliance with regulations such as PF, ESI, gratuity, and labor laws to protect the rights of our employees. - Supervising day-to-day office operations and maintenance to ensure a productive and efficient workplace. - Maintaining accurate documentation, contracts, and administrative files for each employee to ensure compliance and organization. - Supporting management in operational planning and reporting to contribute to the overall success of the company. To be successful in this role, you should possess the following qualifications and skills: - Bachelor's and Master's degree in HR, Business Administration, or a related field. - 4-7 years of experience in HR and administration, preferably in interior design, real estate, or creative industries. - Strong knowledge of labor laws and HR best practices to ensure compliance and fairness in the workplace. - Excellent communication and interpersonal skills to effectively engage with employees and stakeholders. - Proficiency in MS Office and HR software to streamline administrative tasks and data management. - Problem-solving attitude and organizational skills to address challenges and manage multiple tasks efficiently. - Ability to multitask and handle pressure in a fast-paced environment to meet deadlines and deliver results. - Salary will be offered as per market standards and will depend on the candidate's experience and qualifications. If you are interested in this opportunity, please apply by sending your resume to info@indigointeriors.in. For any inquiries, feel free to contact us at +91 9845219750 or +91 9945078403. Location: Marathahalli, Bangalore Job Type: Full-time,

Job Description: As a valued member of our team, you will be responsible for managing various HR and administrative tasks efficiently. Your primary focus will be on recruitment, where you will handle the end-to-end process including sourcing, screening, interviewing, and onboarding of new hires. In addition, you will collaborate with department heads to determine manpower requirements and fulfill hiring needs promptly. Furthermore, you will oversee daily HR and office administrative duties to ensure smooth operations. This includes maintaining accurate documentation, employee records, and ensuring compliance with company policies. You will also liaise with the finance department to guarantee timely salary disbursement for employees. In addition to recruitment and administrative responsibilities, you will play a vital role in supporting performance appraisal processes, organizing employee engagement initiatives, and facilitating training activities. Moreover, you will be the point of contact for addressing employee queries and resolving any grievances that may arise. This is a full-time position with benefits such as food provision, leave encashment, yearly bonus, and a day shift schedule. The work location is in person, providing you with the opportunity to collaborate closely with your colleagues and contribute effectively to the organization's success.,

The key responsibilities of this role include partnering with business leaders to align HR strategies with team and project goals, supporting managers in performance reviews, feedback, and employee development, leading onboarding processes to ensure a smooth integration and positive new hire experience, addressing employee issues, conflicts, and disciplinary actions fairly and in accordance with company policy, fostering a positive culture through engagement and retention initiatives, utilizing HR data to identify trends and enhance processes, supporting organizational changes such as restructuring or transitions with clarity and care, resolving employee grievances promptly and in line with company policies, guiding managers in handling team dynamics and people-related challenges, encouraging open communication across teams, HR, and leadership, driving team collaboration, performance, and retention strategies, and coaching managers on decision-making, communication, and team support. The ideal candidate for this position should possess a Bachelors or Masters degree (preferably from Tier 1 institutions), have a minimum of 1 year of experience in Human Resources in any industry, and have excellent command of English and Hindi. This is a full-time position with benefits including Provident Fund. The work schedule is during day shifts and the work location is in person.,

As a Senior Executive-HR within the HR Department, you will play a crucial role in supporting the day-to-day operations of HR functions and duties. Your responsibilities will include providing clerical and administrative assistance to the Human Resources Department. One of your main duties will involve maintaining the employee database and assisting seniors in the recruitment process by arranging and conducting interviews as needed. You will also be involved in conducting various welfare activities and ensuring regular updates to communication channels. Additionally, you will be responsible for preparing and submitting all relevant HR letters, documents, and certificates in consultation with the management. Conducting employee orientation, facilitating new joiners" formalities, and updating the master database of each employee will also be part of your responsibilities. Managing attendance, arranging training programs, and handling employee contract renewal processes are key tasks that you will be expected to perform. Moreover, you will be involved in managing group medical insurance, maintaining related records, and ensuring timely renewals of contracts for employees. Your role will also include file management, compilation, and updating of employee records, both in hard and soft copies, within specified timelines. Additionally, you will assist in preparing MIS reports related to HR, recruitment, and selection on a monthly basis. Furthermore, you will be required to assist in various events, audits, and grievance resolution processes. Any other additional job responsibilities that may arise in the future as per the institute's needs will also be assigned to you. Lastly, your involvement and support in various promotional activities undertaken by the institute will be expected. Your dedication and contribution to these tasks will play a significant role in the overall success of the HR Department and the institute as a whole.,

An opportunity to work with The Sankalp Group assures you more than just job satisfaction, it inculcates a sense of diversity and humanitarian values needed to function in a hospitality sector. The position available is for an HR Executive at Statue Of Unity - Ektanagar, Ahmedabad, with a minimum experience requirement of 0 to 3 years. As an HR Executive for Ramada encore Statue of Unity, your responsibilities will include managing recruitment and onboarding processes for hotel staff to ensure timely and efficient hiring. Additionally, you will be expected to assist in employee training and development programs aimed at enhancing skills and performance. Handling employee relations, resolving grievances, and promoting a positive workplace culture are also essential aspects of this role. If you are interested in this opportunity, kindly send your CV to hrd@sankalponline.com.,

Job Description: We are looking for an experienced HR and Recruitment Specialist with a strong background in the hotel or hospitality sector. The ideal candidate will be responsible for overseeing end-to-end HR operations, recruitment processes, and talent acquisition strategies, with a focus on building a high-performing team aligned with organizational goals. Key Responsibilities: Handle end-to-end recruitment for various roles, especially in hospitality operations. Develop and implement HR strategies and initiatives aligned with overall business strategy. Manage employee relations, performance appraisals, and grievance resolution. Ensure compliance with labor laws and company policies. Support current and future business needs through the development, engagement, and retention of talent. Maintain the work culture and ensure high levels of motivation and productivity across teams. Desired Profile: 5 - 10 years of HR and recruitment experience in the hospitality industry. Strong knowledge of HR best practices, employment law, and recruitment methodologies. Excellent interpersonal, communication, and organizational skills. Ability to handle multiple roles including HR operations, employee engagement, and recruitment. Should be proactive, solution-oriented, and able to work independently. Additional Information: Interview Process: Final round will be a physical interview at our office. Location: Nagpur

The job involves handling queries and issues of HR/Employee, customers, and brokers related to claims and other matters. Your responsibilities include resolving queries through emails and calls, guiding customers on applying for claims and policy terms, registering claims in the system, and following up with the Insurance Company for endorsements. You will also be responsible for tracking claims files, updating corporate clients, following up on cheque dispatch and NEFT details, and maintaining day-to-day activities on worksheets. Additionally, you will be required to resolve grievances by coordinating with the operations team and preparing/sending monthly MIS reports to corporate clients. This is a full-time position that requires you to work in person at the specified location.,

Payroll Management & Reconciliation Assist in the end-to-end processing of monthly payroll for all employees, ensuring absolute accuracy, timeliness, and strict adherence to internal policies and statutory requirements. Conduct thorough payroll reconciliations (general ledger, bank, and employee records) and resolve any discrepancies promptly. Independently manage and verify payroll inputs including attendance, leaves, variable pay, deductions, and reimbursements. Assist in preparation and analysis of complex payroll reports for management review, identifying trends and potential areas for improvement or concern. Support internal and external payroll audits by providing comprehensive documentation and explanations. • Strategic HR Leadership & Team Management Lead and mentor a team of HR professionals, fostering a high-performance culture and ensuring exceptional service delivery. Develop and implement HR strategies that align with organizational objectives and contribute to business growth. Build strong internal relationships across all functions and management levels, acting as a trusted advisor. Key Responsibilities and Outcomes (What the Person needs to accomplish in the role?) Mission (Why does this role exist?) and Scope (About the Job) Company Profile Drive continuous improvement in HR processes and systems to enhance efficiency and employee experience. • Recruitment & Talent Acquisition: Manage and mentor a team of recruiters, lead end-to-end recruitment processes for multiple business units across locations within defined deadlines. Build and implement robust sourcing strategies leveraging job boards, social media, referrals, and agencies. Drive employer branding initiatives to enhance talent visibility and market presence. Oversee seamless candidate experiences from sourcing to onboarding, including timely offer rollouts and documentation. Ensure compliance with hiring policies, maintenance of candidate databases, and development and monitoring of recruitment metrics to improve efficiency and quality of hire. • Employee Onboarding & Lifecycle Management Lead the team for successful onboarding of the candidates across locations Maintain accurate and up-to-date employee records including joiners, exits, transfers, and personal data updates. Manage issuance of letters (confirmation, increment, promotion, etc.), ID cards, and HRIS updates. Support and guide the team through exit interviews, clearance processes, and full & final settlements. • Payroll & Compliance: Manage end-to-end payroll processing for employees across India. Ensure accurate and timely salary processing, reconciliations, and statutory compliance (PF, ESIC, TDS, PT, LWF, Bonus, Gratuity, Shops & Establishment Act, Labour Laws, etc.) Handle payroll inputs, audits, and resolve payroll discrepancies while also address employee payroll-related queries and provide timely resolutions Coordinate with internal and external teams to ensure smooth payroll operations Prepare and analyze comprehensive payroll reports for management review and stay continuously updated on changes in payroll regulations to implement them proactively. Performance Management: Design and drive performance management frameworks (goal setting, mid-year & annual reviews) Partner with department heads to build a high-performance culture and continuous feedback Provide strategic insights to leadership based on performance data and trends. • Employee Engagement & Grievance Redressal Develop and execute comprehensive employee engagement strategies, recognition programs, and actionable improvement plans. Lead employee surveys, analyze feedback, and drive initiatives aimed at enhancing employee satisfaction and retention. Act as the primary point of contact for employee concerns and grievances, ensuring swift, professional, and equitable resolution. Utilize HR analytics to gain actionable insights and proactively improve engagement and retention rates. • Policy Management & HR Governance Develop, communicate, and enforce HR policies in line with best practices and legal requirements. Conduct periodic audits of HR processes to ensure compliance and process efficiency. Draft and revise HR SOPs and manuals based on business needs and statutory changes. Support and facilitate internal and external audits related to HR operations. • Vendor & Stakeholder Management: Manage relationships with compliance consultants, recruitment agencies, background verification partners, and HRIS vendors. Ensure SLAs are met, costs are controlled, and service delivery is effective. Serve as the liaison between HR and other internal departments (Finance, IT, Admin). • Learning & Development: Work closely with leadership and cross-functional teams to identify learning needs across departments. Coordinate internal and external training programs, workshops, and certifications. Track team attendance, participation, and feedback to ensure development ROI. • MIS and Data Analysis: Leverage HRIS systems to generate reports and analyze critical HR data. Assist in development and maintenance of HR dashboards and metrics. Ensure data accuracy and integrity within HR systems. Identify trends in HR data and recommend actions to improve efficiency and effectiveness.