Zoho One Full Stack Consultant

We are looking for a Zoho One Full Stack Consultant with strong expertise across the Zoho One suite to design, configure, customize, and integrate business workflows. The role involves hands-on work across multiple Zoho apps, Deluge scripting, integrations, data management, and user support delivering end-to-end solutions for Sales, Support, Finance, and Operations teams.
Key Responsibilities

Zoho One Implementation & Administration.

• Own end-to-end implementation and enhancement of Zoho One applications.
• Manage users, roles, profiles, permissions, and security governance across apps.
• Configure and maintain Zoho CRM modules, fields, layouts, validation rules, assignment rules, and automations.
• Build and optimize processes using workflows, approvals, Blueprints, scoring rules, and notifications.

Development & Customization (Full Stack within Zoho)

• Develop Deluge scripts (custom functions, schedulers, buttons) to automate business logic.
• Build custom apps and extensions using Zoho Creator (forms, workflows, reports, pages) where required.
• Customize Zoho Desk (departments, SLAs, automation), Books/Inventory, Campaigns, Projects, Sign, etc., based on business needs.
• Ensure clean error handling, logging, performance tuning, and maintainable code.

Integrations & APIs

• Implement integrations between Zoho apps and third-party systems using REST APIs, OAuth2, webhooks, and Zoho Flow.
• Troubleshoot integration issues, sync failures, field mapping conflicts, and rate limits.
• Maintain integration documentation and ensure reliability for business-critical workflows.

Data, Reporting & Analytics

• Plan and execute data imports/migrations: mapping, cleansing, deduplication, validation, and reconciliation.
• Build reports and dashboards in Zoho CRM and Zoho Analytics for business KPIs.
• Maintain data standards, hygiene rules, and master data consistency across applications.

Collaboration & Enablement

• Work closely with stakeholders to gather requirements and translate them into scalable Zoho solutions.
• Create documentation (SOPs, admin guides) and provide user training/support.
• Coordinate releases, UAT support, and post-release improvements.

Required Skills & Qualifications

• 2+ years of hands-on experience with Zoho One / Zoho CRM.
• Strong expertise across multiple Zoho One apps such as CRM, Creator, Desk, Books, Inventory, Analytics, Flow.
• Strong Deluge scripting experience for automation and integrations.
• Experience with REST APIs, OAuth2, webhooks, and integration debugging.
• Practical knowledge of CRM architecture: roles/profiles, data sharing, pipelines, lifecycle stages.
• Strong documentation and stakeholder communication skills.

Job Types: Full-time, Permanent

Pay: ₹240,000.00 - ₹420,000.00 per year

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Madipakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person