Zoho Developer

Job Description:

Zoho Engineer (CRM, Inventory, Commerce & API Integrations) Position Overview We are seeking a highly skilled Zoho Engineer with strong expertise in customizing and programming across the Zoho suite, particularly Zoho CRM, Zoho Inventory, Zoho Commerce, and Zoho APIs. This role will be responsible for building, customizing, and integrating solutions that support our distribution company’s end-to-end operations, ensuring seamless workflows, automation, and data consistency across the entire Zoho ecosystem. The ideal candidate is both technical and business-oriented, able to translate operational needs into scalable solutions that optimize sales, e-commerce, inventory, logistics, and customer management.

Key Responsibilities-

Zoho CRM Development & Customization- Customize modules, fields, layouts, workflows, and automation to meet business needs.

- Build and maintain advanced functions (Deluge scripting) for custom workflows and validations.

- Develop dashboards and reports to provide actionable insights for sales and operations.-

Zoho Inventory & Distribution Operations- Configure and customize Zoho Inventory for product management, stock control, and order fulfillment.

- Automate purchase order, sales order, and invoicing processes.

- Ensure accurate data synchronization across CRM, Inventory, and Finance modules.-

Zoho Commerce & Online Sales- Implement and customize Zoho Commerce storefronts for B2B/B2C sales.

- Integrate product catalogs, pricing rules, and customer portals with CRM and Inventory.- Optimize checkout, payment processing, and order fulfillment workflows.

API Development & Integrations- Design and implement API integrations between Zoho and external platforms (ERP, accounting, e-commerce, logistics).

- Maintain middleware scripts for real-time data exchange.

- Troubleshoot and resolve integration issues.

Workflow Automation- Analyze business processes and recommend automation opportunities.

- Implement Blueprints, approval processes, and multi-step workflows.- Ensure compliance with best practices and data governance standards.

Technical Support & Documentation- Provide ongoing support for Zoho users (sales, operations, finance teams).

- Create and maintain technical documentation, workflow maps, and API references.

- Collaborate with cross-functional teams to ensure solutions align with business goals.

Qualifications

- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).

- 5+ years of proven experience working with Zoho CRM, Zoho Inventory, and Zoho Commerce, including customization and API integrations.- Strong programming skills in Deluge (Zoho scripting), JavaScript, PHP, or Python.

- Hands-on experience with Zoho Creator, Zoho Books, Zoho Analytics, and Zoho Flow is a strong plus.

- Experience in distribution, supply chain, or e-commerce environments preferred.

- Excellent problem-solving skills and the ability to translate business requirements into technical solutions.

- Strong communication skills to work with both technical and non-technical stakeholders. Preferred Skills

- Experience integrating Zoho with ERP systems, marketplaces (Shopify, Amazon), or accounting software.

- Knowledge of REST APIs, OAuth, and webhooks.

- Familiarity with SQL and data modeling.

- Ability to manage projects independently and deliver on time.

Job Type: Full-time

Pay: ₹70,000.00 - ₹90,000.00 per month

Work Location: In person