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0.0 - 2.0 years
5 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Position: IT Desktop Support Engineer Location: 5 days/week On-Site in 55 Water St NYC Long term contract Job Purpose: The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimum operational and business benefits. Operation Roles and Responsibilities Basic experience in IT industry Good client management & communication skills Good Understanding of ITIL concept & Service Now Computer OS/Peripherals troubleshooting. Asset/Inventory Management Ensure tickets are updated on time and adhere to required SLA. Handling different PC operating systems (Windows 7, 10) Handling end users incidents and IMAC requests using Service NOW ticketing tool Performing Hardware/Software installation (understanding of deployment tools like SCCM) End-user support Break fix & Service Requests Desktop/ Laptop/Network Printers Management. Basic AV support for conference room& internal events using MTR (Microsoft Teams Room) Image Deployment using SCCM & Auto Pilot VDI technologies Citrix Xendesktop, Azure cloud PC. Laptop AV/endpoint security Management for Mcafee, Cortex XDR. User Data Management (OneDrive, Office 365) Refresh of old asset from windows 7 to windows 10. MTR Video conference support for meeting room and events. Vendor coordination for hardware/spare replacement Incident Management, service Request management, asset Management Support Queue Management to avoid and SLA misses Ability to work independently and in a team environment. Ability to communicate well with internal and external contacts. Provide strong customer service for internal IT teams as well as Business Partners. Work closely with the Server and Networking teams. Performing end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database. Experience supporting mobile devices; including configuration and troubleshooting of, iPhone, iPad Android devices. Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to vendors in accordance with Help Desk escalation processes. Maintain overall ownership of users issue & service ensuring that they receive resolution within a reasonable timeframe. Responsible for successful deployment and upgrades of laptops & workstations. Ability to work independently and in a team environment. ",
Posted 1 week ago
5.0 - 7.0 years
10 - 14 Lacs
Mumbai, Nagpur, Thane
Work from Office
Position Purpose & Summary This role is responsible for pricing implementation and analytics. The role entails coordination and liaison between category manager, NPD, sourcing, finance and retail to ensure that the product pricing is implemented as per pricing principle accurately. The role also includes management of pricing masters. Essential Duties and Responsibilities Ensuring the pricing, principles and implementation processes are adhered and happens on time through proactive coordination and liaison with category managers. Customer order pricing Managing pricing masters Critical Competencies Knowledge of precious jewelry and analytics Collaboration Person Profile Minimum of 3 years of hands-on experience in data analytics or a related field. Strong expertise in: Python (Pandas, NumPy) SQL (writing complex queries, joins, CTEs, window functions) Excel (pivot tables, advanced formulas, charts) Proven experience in: Pre-Post Analysis WoW/Trend Analysis Impact Analysis Pricing Analysis and PNL analysis Ability to synthesize large datasets and communicate findings clearly. Strong attention to detail, analytical thinking, and problem-solving skills.
Posted 1 week ago
2.0 - 6.0 years
6 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
To design, implement, and maintain robust cybersecurity and information security frameworks that protect Sol-Millennium s global digital infrastructure and sensitive data assets. The position plays a critical role in enabling secure digital transformation, maintaining compliance with international data protection regulations, and protecting the trust of customers and stakeholders through proactive threat management and governance. Develop, enforce, and maintain information security policies, standards, and controls aligned with industry best practices (e.g., NIST, ISO 27001). Identify, evaluate, and remediate system and application vulnerabilities, prioritizing the resolution of known opportunities. Configure and maintain core security infrastructure, including firewalls, SIEM, IDS/IPS, endpoint protection, and identity access controls. Monitor threat intelligence feeds and respond to real-time threats; support the implementation of a 24/7 Security Operations Center (SOC) or SIEM platform. Conduct risk assessments, security audits, and compliance reviews across cloud, on-premises, and hybrid environments. Ensure adherence to international security and privacy regulations such as GDPR, HIPAA, and other applicable regional standards. Lead phishing simulation exercises and drive end-user cybersecurity awareness programs. Collaborate with DevOps and IT teams to embed security controls into CI/CD pipelines (DevSecOps). Support compliance audits and maintain regulatory remediation tracking. Identify and mitigate risks related to: Legacy systems and misconfigurations , which expose critical attack surfaces. Delayed breach detection , which can significantly increase operational and reputational impact. Unpatched known vulnerabilities , which leave extended exposure windows for attackers. Outdated software components , often exploited in ransomware attacks across endpoints and servers. Database vulnerabilities , ensuring proper hardening and access control. Third-party SaaS platforms , enforcing secure configurations and vendor risk management. Evaluate third-party vendors for alignment with internal data security and privacy standards. Develop and operationalize incident response know how. Coordinate the design or vendor selection of a 24/7 Security Operations Center and SIEM platform. Lead remedy efforts for legacy applications and infrastructure with a focus on misconfigurations and technical debt reduction Establish and report on key security metrics, phishing simulation failure rates, and policy audit results Assess and monitor third-party platforms and SaaS tools for security risks, and enforce secure vendor onboarding standards Essential tools hands on, Qualys/Nessus/Rapid7 Microsoft Sentinel Metasploit Framework/Burp Suite/Nmap Microsoft Defender for Endpoint Wireshark Azure Active Directory/Ping Identity Microsoft Defender for Cloud Microsoft Purview Compliance Manager Microsoft Threat Intelligence Microsoft Defender XDR Qualifications: Minimum 5 years of experience in both Information Security and Cybersecurity roles Hands-on experience with SIEM tools, endpoint protection, firewalls, and network security Solid understanding of security governance, data classification, IAM, and compliance frameworks Demonstrated ability to handle incident response and lead vulnerability remediation efforts
Posted 1 week ago
3.0 - 8.0 years
11 - 16 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Overview The role will provide IT support related to the MUFG Retirement Solutions application environments and interfaces, both, on-prem and cloud. This includes diagnosis, resolution, root cause analysis of issues and identify and document problem workarounds and provide support for scheduled release upgrades and deployments. Key Accountabilities and main responsibilities Strategic Focus Drive innovation and process improvements using new concepts. Assist with the transition to cloud & cost optimisation initiatives. Identify, collect requirements, develop workflows to automate Application support processes. Analyse, develop and implement process to secure, reduce downtime and optimise application performance. Operational Management Ensure service requests are appropriately actioned according to service levels and performance targets. Provide technical support to core business application environments to ensure 24x7 availability. Provide support in large complex application environments especially working in complex and secured cloud platform like Azure. Liaise with the appropriate stakeholders across the MUFG Retirement Solutions to support Enterprise business applications and associated integrated system environment solutions. Troubleshooting, Investigating and resolving technical issues related to IT application systems and interfaces. Provide IT support to business applications through systems problem solving and maintenance. Ensure IT Systems stability fixing minor issues within the application development framework. Work with business users and IT colleagues to ensure timely resolutions are provided to identified issues. Support application systems as required by business units including installation of software and configuration. Provide High Availability management and Disaster Recovery Support. Completion of regular tasks to support team SLAs. Manage code release and deployment across multiple platforms when required. Support both production and non-production environments. Contribute to improve efficiency of IT Operations process and procedure. Provide system and environment related KPIs as required. Assist to scope system change requirements. Provide effective support and minimise downtime to the business by liaising with developers, back end support, database administrators and vendors. Collaborate with other team members to improve the overall performance delivered to customers. Participate in after hours and weekend support (Availability to work on call after hours and weekend in a rostered 24x7 environment). People Leadership Provide training to the IT support teams on supported tools and environments. Stand in for the team leader when required or as a 2IC delegate. Good Stakeholder management. Governance & Risk Help resolving Information Security Corrective actions. Complete the CSA on time. Develop and Maintain Documentation related to Standard Operations Procedures. Ensure that established procedures and standards are adhered. Raising security issues and breaches to Manager. Report to Management of any issues that may impact the Business. Monitoring service levels for Incidents and Requests and implementing improvement programs to achieve objectives. Maintain awareness and champion ITIL best practices. Adhere to all MUFG Retirement Solutions standards, policies and procedures. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Experience Total 7-8 years experience with 3-5+ years experience in DevOps. Prior experience in Platform Engineer and support of large complex 24x7 application environments. Experience in supporting multiple Application Servers like JBoss, Tomcat, WebSphere and WebLogic, RDBMS including Oracle and SQL Server and Web Servers. Strong experience in Supporting multiple Application Servers including JBoss, IIS. Strong experience in supporting applications on J2EE, Java, JSP, Apache and Tomcat. Strong experience providing technical support of applications in Azure. Strong experience in implementing CI/CD in multi-branch development model. Strong experience in optimizing processes using DevOps tooling and integration for applications hosted on both on-prem and Azure. Experiencing in writing PowerShell and Groovy script. Experience in Jira & Jenkins. Experience in High Availability and Disaster Recovery Support. Competency across a blend of operating systems such as Windows and Unix. Knowledge of Oracle and SQL Server RDBMS and SQL problem solving & scripting skills is essential. Experience with IT Service management within ITSM / ITIL framework. Experience with ESB architecture and web application troubleshooting. Sound knowledge of MS Office Products. High level of problem-solving skills to handle complex software and interface support issues. Good documentation skills. Personal Attributes Ability to work within a team assisting in: Timely completion of task assigned. Effective technology usage for problem solving. Introduce Innovation to solve business challenges. Ability to work on new and emerging technologies as required by MUFG Business. Effective verbal and written communication skills, needed to communicate with global teams/stakeholders. Practical and simple problem-solving approach. Willingness to accept responsibility and be accountable for service provided. Analytical and Systematic approach to work. Effective Team player with collaborative skills, learning and proactive attitude.
Posted 1 week ago
2.0 - 6.0 years
10 - 14 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Overview The role will provide IT support related to the MUFG Retirement Solutions application environments and interfaces, both, on-prem and cloud. This includes diagnosis, resolution, root cause analysis of issues and identify and document problem workarounds and provide support for scheduled release upgrades and deployments. Key Accountabilities and main responsibilities Strategic Focus Assist with the transition to cloud & cost optimisation initiatives. Identify, collect requirements, develop workflows to automate application support processes. Analyse, develop and implement process to secure, reduce downtime and optimise application performance. Operational Management Ensure service requests are appropriately actioned according to service levels and performance targets. Provide technical support to core business application environments to ensure 24x7 availability. Provide support in large complex application environments especially working in complex and secured cloud platform like Azure. Liaise with the appropriate stakeholders across the MUFG Retirement Solutions to support Enterprise business applications and associated integrated system environment solutions. Troubleshooting, Investigating and resolving technical issues related to IT application systems and interfaces. Provide IT support to business applications through systems problem solving and maintenance. Ensure IT Systems stability fixing minor issues within the application development framework. Work with business users and IT colleagues to ensure timely resolutions are provided to identified issues. Support application systems as required by business units including installation of software and configuration. Provide High Availability (HA) management and Disaster Recovery (DR) Support. Completion of regular tasks to support team SLAs. Manage code release and deployment across multiple platforms when required. Support both production and non-production environments. Contribute to improve efficiency of IT Operations process and procedure. Provide system and environment related KPIs as required. Assist to scope system change requirements. Provide effective support and minimise downtime to the business by liaising with developers, back end support, database administrators and vendors. Collaborate with other team members to improve the overall performance delivered to customers. Participate in after hours and weekend support (Availability to work on call after hours and weekend in a rostered 24x7 environment). People Leadership Provide training to the IT support teams on supported tools and environments. Governance & Risk Help resolving Information Security Corrective actions. Complete the CSA on time. Develop and Maintain Documentation related to Standard Operations Procedures. Ensure that established procedures and standards are adhered. Raising security issues and breaches to Manager. Report to Management of any issues that may impact the Business. Monitoring service levels for Incidents and Requests and implementing improvement programs to achieve objectives. Adhere to all MUFG Retirement Solutions standards, policies and procedures. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Experience Total 4-6 years experience with 2-3 years experience in DevOps. Prior experience in Platform Engineering and support to large complex 24x7 application environments. Experience in supporting multiple Application Servers like JBoss, Tomcat, WebSphere and WebLogic, RDBMS including Oracle and SQL Server and Web Servers. Strong experience in Supporting multiple Application Servers including JBoss, IIS. Strong experience in supporting applications on J2EE, Java, JSP, Apache and Tomcat. Strong experience providing technical support of applications in Azure. Strong experience in implementing CI/CD in multi-branch development model. Strong experience in optimizing processes using DevOps tooling and integration for applications hosted on both on-prem and Azure. Experiencing in writing PowerShell and Groovy script. Experience in Jira & Jenkins. Experience in High Availability and Disaster Recovery Support. Competency across a blend of operating systems such as Windows and Unix. Knowledge of Oracle and SQL Server RDBMS and SQL problem solving & scripting skills is essential. Experience with IT Service management within ITSM / ITIL framework. Experience with ESB architecture and web application troubleshooting. Sound knowledge of MS Office Products. High level of problem-solving skills to handle complex software and interface support issues. Good documentation skills. Personal Attributes Ability to work within a team assisting in: Timely completion of task assigned. Effective technology usage for problem solving. Introduce Innovation to solve business challenges. Ability to work on new and emerging technologies as required by MUFG Business. Effective verbal and written communication skills, needed to communicate with global teams/stakeholders. Practical and simple problem-solving approach. Willingness to accept responsibility and be accountable for service provided. Analytical and Systematic approach to work. Effective Team player with collaborative skills, learning and proactive attitude.
Posted 1 week ago
10.0 - 20.0 years
22 - 30 Lacs
Bengaluru
Work from Office
Principal Software Engineer I ( .Net Fullstack ) Principal Software Engineer I ( .Net Fullstack ), Software Engineering @ Bengaluru - Progress Careers Principal Software Engineer I ( .Net Fullstack ) Principal Software Engineer I ( .Net Fullstack ) Share this open position Job Summary We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Software Engineer Principal 1 and help us do what we do best: propelling business forward. Overview: We are seeking a highly motivated and experienced Software Engineer Principal 1 to spearhead our Storage Zone team in ShareFile. The ideal candidate will be a hands-on-technical leader responsible for designing, developing, and maintaining scalable and high-performance applications using C# and .net Core. You will work closely with cross-functional teams to deliver robust solutions that meet business requirements and drive technological advancements. In this role, you will work on: Lead Design and development: Architect high-performance, reliable, and secure Cloud and on-Premises applications. Take charge of designing and developing complex software systems using C# and .NET Core. Develop hybrid architecture strategies that integrate on-prem systems with cloud platforms where needed. Ensure that the software solutions are scalable, maintainable, and meet the highest quality standards. Make critical decisions on technology stack, frameworks, and tools to be used in the development process. Participate in planning and prioritization of development activities Process and Practices: Serve as a technical mentor and guide for senior and junior engineers. Conduct code reviews, share best practices, and help improve the overall skill sets of the team. Oversee the ongoing improvement and maintenance of existing systems and platforms. Identify system bottlenecks and lead refactoring efforts for performance improvements Collaboration & Strategy: Collaborate closely with stakeholders to define and prioritize key business problems that needs to be addressed and make sure features are delivered on time with high quality standards. Stay abreast of industry trends and emerging technologies Foster a collaborative and innovative work environment within the team. Collaborate effectively with cross-functional teams, including engineering, product, and business stakeholders. Your background: Bachelor s or master s degree in Computer Science or equivalent experience in related field(s) 10+ years of hands-on experience in software development, with a strong focus on C# and .net core. Proven track record of delivering large-scale, reliable, and secure software solutions with high emphasis on security. Experience with cloud platforms AWS/Azure and containerization Experience designing and deploying on-premises systems networking, storage, security, and performance optimization. Experience in building Windows applications and MSI installer packages is good value add. Working knowledge of all aspects of software development lifecycle Effective communication and collaboration skills. If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans. Apply now! #LI-SR1 #LI-Hybrid Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
Posted 1 week ago
1.0 - 3.0 years
10 - 14 Lacs
Noida
Work from Office
Engineer, Software Development (WPF) Job Details | Landis+Gyr We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser s local storage. This includes cookies necessary for the websites operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve websites performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Cookie Settings Accept All Cookies Search by Keyword Search by Location Full Time/Part Time Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Engineer, Software Development (WPF) Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid. Having avoided more than 9 million tons of CO2 in FY 2021 and committed to achieve carbon neutrality by 2030, Landis+Gyr manages energy better since 1896. With sales of USD 1.5 billion in FY 2021, Landis+Gyr employs around 6,500 talented people across five continents. Positions Name: Engineer- Software Developement (WPF) Experience Range: 1-3 Years Key Purpose of Role: This role has responsibility for development and expected to work in all areas of software engineering (Core Development, design, Implement, review, document,) as the demand dictates. Job Description: Responsibility / Tasks: Excellent Communications Skills (Verbal & Non Verbal) Good Experience in .Net /WPF / C# VB.net/ Web service Should have experience in C# - 4.5, VS 2019, WPF, MVVM, Entity Framework, Oops concepts Preferred additional knowledge on MVVM Light, WPF Blend styling, TFS/GIT Hand-on experience on WCFPL-SQL (SQL server) Should have strong Experience in C# Development Well Versed with latest versions in Dot Net & Technologies Strong Experience on Windows Development, Microsoft WinForms, WPF Good Experience in Object Oriented programming Good Team Player Good Understanding to provide support on Window Application platform / Latest cloud systems architecture. If you have the drive and enthusiasm to accept this challenge and to work in a very dynamic, cross functional and international environment, we are looking forward to meeting you. Click apply now. 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Posted 1 week ago
4.0 - 10.0 years
12 - 13 Lacs
Pune
Work from Office
For more than 40 years, Accelya has been the industry s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Key Responsibilities: Design, develop, and optimize low-level C++ code, focusing on performance and efficiency with minimal reliance on higher-level abstractions. Write custom data structures and algorithms tailored to the needs of the system, ensuring high performance and low resource usage. Handle manual memory management, optimize CPU cycles, and implement custom allocators and memory pools for performance-critical applications. Troubleshoot and debug complex performance issues, memory leaks, and low-level system bugs using tools such as GDB and WinDbg. Maintain a strong focus on writing clean, maintainable code while ensuring high performance and stability across both Windows and Linux platforms. Write and execute unit tests to validate system-level software, ensuring it meets high standards of reliability and performance. Required Skills and Experience: 4+ years of hands-on experience in C++ programming, with a focus on low-level, system-level, and performance-critical applications. Solid experience with manual memory management , including custom allocators, raw pointers, and low-level resource management. Strong knowledge of multi-threading , synchronization, and concurrency in C++, using primitives such as atomic operations, spinlocks, and mutexes. Expertise in systems programming and understanding of OS internals on both Windows and Linux (kernel, memory management, file systems, etc.). Ability to optimize software for both CPU cycles and memory usage , ensuring high efficiency and minimal resource consumption. Proficient in debugging and profiling tools. Extensive experience with CMake , Visual Studio , GCC , or other build and development tools on both Windows and Linux platforms. Experience with unit testing frameworks such as Google Test , ensuring code quality and correctness. Strong understanding of system architecture , including hardware-software interaction, CPU, memory, and I/O. Experience working in containerized environments. What does the future of the air transport industry look like to youWhether you re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
Posted 1 week ago
1.0 - 4.0 years
8 Lacs
Mumbai
Work from Office
For more than 40 years, Accelya has been the industry s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Key Responsibilities: Incident Management & Escalation: Address and resolve incidents escalated from L1 support, ensuring timely and efficient resolution of complex technical issues. Maintain a clear communication loop with users and L1 support to provide updates on incident status. Advanced Troubleshooting: Perform in-depth analysis and troubleshooting of technical issues related to hardware, software, networking, and IT systems. Use diagnostic tools and logs to identify root causes and implement solutions. Service Request Fulfillment: Manage and fulfill service requests, including software installations, configurations, system updates, and user account management. Provide advanced technical assistance in areas like system integration, network configuration, and application support. Escalation to Higher Support: For unresolved or complex issues that require specialized expertise, escalate incidents to L3 support or relevant technical teams. Ensure proper documentation and follow-up. Knowledge Base Maintenance: Contribute to the knowledge base by documenting troubleshooting steps, solutions, and best practices. Regularly update knowledge articles to ensure they reflect the latest solutions and technologies. Root Cause Analysis: Participate in root cause analysis for recurring issues, and work to implement long-term solutions to prevent future incidents. Provide feedback and suggestions to improve the overall IT environment. Performance Monitoring: Monitor system performance and proactively address issues such as network outages, hardware failures, or system downtimes. Assist with preventative maintenance to ensure systems run smoothly. Customer Service & User Communication: Maintain a strong focus on customer service by providing timely and clear communication to end users regarding their incidents, status updates, and resolution. Ensure users understand the solutions provided. Collaboration with IT Teams: Collaborate with cross-functional teams (e.g., L1 support, infrastructure, network, and development teams) to resolve incidents efficiently and implement system improvements. Documentation & Reporting: Accurately document and close tickets in the service management system. Provide detailed updates on incident resolution steps, including any root causes, workarounds, and solutions. Process Improvement: Continuously improve support processes by analyzing incident trends and identifying areas for optimization. Suggest improvements to enhance support efficiency and user satisfaction. Qualifications: Education: Bachelor s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Experience: 2-4 years of experience in IT support, service desk, or technical support roles, with at least 1 year in L2 or higher support. Experience with complex system troubleshooting and incident resolution is required. Technical Skills: Strong knowledge of operating systems (Windows, macOS, Linux) and troubleshooting techniques. Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN). Proficiency in supporting enterprise-level software applications and cloud-based platforms (e.g., Office 365, G Suite, Salesforce). Experience with service management tools (e.g., ServiceNow, Jira, Zendesk). Experience with Active Directory, user account management, and group policies. Experience with remote support tools and diagnostic software. Knowledge of ITIL frameworks, particularly in incident and problem management. Soft Skills: Strong problem-solving skills with the ability to identify issues quickly and provide solutions. Excellent communication skills, both verbal and written, to explain complex technical issues to non-technical users. Strong attention to detail and the ability to document technical information accurately. Excellent customer service orientation with a focus on user satisfaction and effective issue resolution. Ability to work independently, manage multiple priorities, and function effectively in a fast-paced environment. Preferred: ITIL Foundation certification or other related IT service management certifications. Experience with cloud platforms such as AWS, Azure, or Google Cloud. Certifications such as CompTIA Network+, Microsoft Certified Solutions Expert (MCSE), or similar. Experience supporting virtual environments (e.g., VMware, Hyper-V). Knowledge of scripting languages or automation tools (e.g., PowerShell, Bash, Ansible) is a plus. What does the future of the air transport industry look like to youWhether you re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
Posted 1 week ago
3.0 - 5.0 years
5 - 9 Lacs
Mumbai
Work from Office
For more than 40 years, Accelya has been the industry s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Role purpose As an Engineer I - Quality Assurance, you will be responsible fully testing the product or system to ensure it functions properly and meets the business needs. The role will involve creating and implementing testing methods, recording the test results, and providing recommendations to improve software programs based on the results. Duties and Responsibilities: Reviewing software specifications and technical design documents to provide timely and meaningful feedback for test planning and procedures Providing feedback to developers about automated testing strategies, design fixes, and patches. Reviewing and analyzing system specifications Performing system load tests for new products Executing test scripts and reviewing results Creating detailed, comprehensive and well-structured test plans and test cases Reporting and documenting technical issues. Making improvements to functionality, design, and usability of new products Knowledge, Experience & Skills: Experience conducting testing on Mobile apps on various operating systems e.g. iOS, Android, Windows etc. using various devices Experience using automated test tools Test script writing, using defect management tools like QC/Jira/ Bugzilla- Hands-on experience with functional testing, integration testing, regression testing, security testing, performance testing, and UI/UX testing. What does the future of the air transport industry look like to youWhether you re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
west bengal
On-site
You should have at least 5 years of experience in configuring, deploying, and fine-tuning Siebel CRM. Your hands-on experience should include working with Siebel IP17 and IP19.x, along with a proven track record in performance tuning. Proficiency in operating systems like Linux and Windows is essential. Your role will require an in-depth understanding of Siebel Enterprise Architecture and Best Practices. You should be adept at Siebel configuration across UI Layer, BO Layer, and Data Layer. Expertise in workflow and eScript is a must, along with experience in configuring inbound/outbound web services and JMS. Experience with Siebel Open UI (PM and PR) and configuring Assignment Manager criteria and workflow will be part of your responsibilities. Knowledge of server management tasks is crucial. Familiarity with Siebel Marketing Campaigns, Lead Management, and Service Request modules is required. Exposure to Java would be advantageous. Banking knowledge, especially in campaign management, will be beneficial. Experience in both retail and corporate domains will be an added advantage. If you meet these requirements, we encourage you to apply for this position.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for hands-on administration of all IT infrastructure related services with a primary focus on compute, networking, identity, and VMware services. Your role will also involve providing tiers 2 and 3 end user support as required. As a Subject Matter Expert (SME), you will demonstrate proficiency in VMware, DNS, DHCP, Active Directory, and Windows Server enterprise. Additionally, your responsibilities will include: - Managing VMware environments, including version upgrades, template creation, resource upgrades, VMSA patch updating, and ESXi host patching - Handling physical servers management tasks such as BIOS and firmware updates, RAID configuration, and certificate server management - Demonstrating advanced knowledge of DNS, DHCP, Kerberos, and Windows Authentication - Administering Windows virtual environments, including Group Policy Objects (GPOs) management and troubleshooting OS-level issues - Overseeing all backup and patching activities for the IT infrastructure - Identifying and troubleshooting Windows server-related resource issues such as CPU, memory, I/O, and disk space - Conducting routine audits and proactive assessments of the IT infrastructure environment to identify opportunities for improvement, service enhancement, and cost optimization - Managing risk within the IT infrastructure environment and remediating identified vulnerabilities and risks - Supporting secure identity management and authentication capabilities through centralized mechanisms like SAML, Kerberos, LDAP, and federation - Demonstrating proficiency in Azure to create VMs, resolve login-related issues, and manage Azure AD and IAM - Managing patch installations on all Azure VMs/servers, utilizing ticketing tools, fixing vulnerabilities, and working with desktop/endpoint central management tools - Utilizing AWS basic knowledge to create VMs, provide user access, and perform troubleshooting related to OneDrive issues - Employing O365 Defender knowledge to check and fix vulnerabilities, as well as working with Veeam backup tool for data protection - Generating reports, creating Standard Operating Procedures (SOPs), and collaborating with vendors to resolve issues - Utilizing Dell EMC storage knowledge for LUN creation, storage extension for VMware, and troubleshooting tasks related to OneDrive issues Your skill set should include proficiency in Active Directory, IT infrastructure management, ticketing tools, Dell EMC storage, VMware, ESXi, DHCP, Azure, O365 Defender, authentication mechanisms, Azure AD, Veeam Backup, Windows Server, GPO management, DNS, AWS, IAM, and patch management.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As a Regional Solutions Engineer at Data Dynamics, you will play a crucial role in technical pre-sales and customer management. Your responsibilities will include gathering business and technical requirements from customers, coordinating technical information, providing demonstrations, and positioning our products effectively. You will research customer requirements thoroughly and ensure supportability considerations. You will be tasked with evaluating customers" business needs and translating them into technical and licensing requirements. In the case of a Proof of Concept (POC) or sale, you will collaborate with the sales representative to review the work. For existing customers targeted for upsell or cross-sell opportunities, you will work closely with the customer success manager and global support team, offering a seamless customer experience. Your role will involve setting up and conducting demonstrations and POCs independently. You will define success criteria with customers and sales representatives, monitor goal achievement throughout the POC process, and present the outcomes to Data Dynamics Sales and customer decision-makers. Post-sale, you will be available to assist or lead the installation based on time zone and resource availability. Given your daily interactions with new and existing customers, understanding their business objectives, technical capabilities, and constraints, you are expected to be a customer advocate. Your feedback on business processes, technical issues, and potential enhancements will be invaluable in driving continuous improvements and ensuring customer success. In addition to the above responsibilities, you will be involved in script writing, bug reporting, software testing, personal activity tracking, CRM updates, and communication updates to management. Occasional travel for customer or internal meetings may be necessary. At Data Dynamics, we prioritize delivering an exceptional customer experience. We foster a collaborative, challenging, fun, and innovative work environment. If you are a customer-centric individual passionate about developing scalable data-driven software, we would love to have a conversation with you. **Qualifications:** - Proficiency with Windows, Linux, Docker, and Kubernetes - Knowledge of SQL, Postgresql, Elasticsearch, File/NAS, Object Storage, Data Discovery, Data Science, OCR, NLP, Computer Vision, AI, Keyword search, Regex, Data Governance, GDPR, HIPAA, CCPA - Experience with Microservices based applications, ITILv4, Project Management, and Data Migration - Previous experience in presales and integration - Strong problem-solving, presentation, and communication skills - Ability to work effectively in a team environment - Background in data management or related field is a plus - Bachelor's degree in Computer Science, Engineering, or related field,
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Mumbai
Work from Office
Required Skills Set Win 10, Win 11, Remote Support, Domain joining, Meeting setup (Teams, Google meet), MS office, MS Outlook (PST, OST, Rules, Signature, PST backup, PST repair, PST movement), Ticketing Tool (Service request, Incident request, Call Priority P1, P2, P3 & P4), Printers (Local, Network) , Basic DNS, DHCP, Subnet mask, Gateway, Access point, Wi-Fi, LAN, WAN Salary Range 23000-25000 Qualification Graduation Certification Any Technical Certificate (eg Hardware Networking Course, Computer course) Technical Question What is BSOD/Blue Dump error and what can you do with error code? If system restarting again and again then what is the reason? If system running slow then how will you improve the performance of system? What is DHCP? What is DORA process? Classification between IPv4 and IPv6 What is the difference between Static IP and Dyanimic IP? What is public IP and private IP? How will you arrange meeting on Teams or Google meet? How will you join a system in to the domain? What is user profile in windows? What is the local printer and Network printer. Which file is responsible for printing in windows? What is the PST and OST? How will you'repair PST? What is the PST size limit as per Microsoft if you are using office 2013? What are the SR (service request) & Inc R (Incident request)? What is your understanding on SLA? What is your understanding on escalation matrix?
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Noida
Work from Office
1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc Having Average communication skills.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Kolkata
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Jaipur
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Aizawl
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.
Posted 1 week ago
3.0 - 8.0 years
5 - 9 Lacs
Hyderabad
Work from Office
ModMed is hiring a Systems Administrator for our Corporate IT team. This person will research, recommend, deploy, manage, and automate processes, systems, and infrastructure, with the ultimate goal of improving multiple internal IT systems that power and are critical to the success of the ModMed workforce. The ideal candidate will have deep knowledge of the current IT infrastructure/DevOps worlds, including networking, *BSD, *nix, Windows, virtualization, scripting, APIs, configuration management, clouds, and Git. Essential Duties and Responsibilities: Manages many types of IT systems and infrastructure including networks, virtualization platforms, SSO systems, clouds, orchestration software, *nix systems, Windows systems, employee on-boarding systems, monitoring systems, and more Keeps systems secure and compliant with all applicable regulations such as HIPAA and PCI Can proficiently and independently script in at least 2 languages. For this role, we prefer Bash and Python Looks to automate herself out of a job Creates and documents playbooks, processes, checklists, etc; helps generate FAQs, user guides, and self-help documentation. Trains other IT staff. Participates in the on-call rotation; works long/late hours and weekends occasionally May travel up to 15% of the time Education Requirements : Bachelors Degree Experience and Skills Requirements: 3 years of experience actively managing: Networks, including cloud networks, and networking gear: routers, switches, WiFi Aps *BSD, *nix, and Windows servers and services Virtualization and container systems (Proxmox, VMware, Hyper-v, Docker, Kubernetes) Orchestration software/declarative configuration management systems: SaltStack, Puppet, Munki, Ansible, Chef, JSON/YAML Cloud environments: AWS, Google Cloud, Azure, DigitalOcean SSO technologies: Kerberos, LDAP, AD, Okta, OneLogin 3 years of experience actively scripting in 2 or more of the following: Python, Bash, HTML 5, Ruby, Go, JavaScript, AngularJS, node.js, etc. Advanced knowledge of connecting systems through REST APIs. Advanced knowledge of CI/CD workflows. Advanced *BSD, *nix, and Windows knowledge Advanced networking knowledge Advanced information security knowledge Advanced understanding of "the clouds," web concepts and technologies Must have conceptualization skills and be able to easily engage in abstract thinking and logical reasoning Proven experience identifying, analyzing, and resolving system problems Strong problem-solving skills, adaptable, proactive, and willing to take ownership Able to adjust quickly to changing priorities and make quick decisions with limited information Able to work independently with minimal supervision Able to stay calm under (system) fire Strong customer service, organizational, prioritization, and communication skills ModMed Benefits Highlight: At ModMed, we believe it s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
The Intune Administrator will report to the IT Manager / IT Lead. Job Overview The Intune Administrator will be responsible for overseeing the uptime and efficient operation of our mobile device management systems from a technical support perspective. This role involves managing various applications and configurations within Microsoft Intune that support our global day-to-day operations. Collaboration with technical teams across our global operations, including locations in Los Angeles, Asia, and Europe, will be required to ensure seamless and secure mobile device management. Responsibilities and Duties Strategic Improvement and Optimization: Proactively enhance the Intune environment for better efficiency, security, and user experience by identifying improvements, developing strategies, and recommending new features. Daily Operational Support and Maintenance: Provide ongoing support for Intune issues, monitor system health, enforce policies, and manage user/device groups. Development and Implementation: Design and deploy new Intune policies, enrollment strategies, and integrations with other IT systems. Change Request Management: Handle and implement approved changes to the Intune environment with minimal disruption and thorough documentation. Scripting and Profile Management: Automate tasks using PowerShell and create/manage custom configuration profiles for different devices. Application Deployment and Management: Package, deploy, and secure mobile applications through Intune using app protection and management policies. Security and Compliance: Implement and manage security measures, enforce Conditional Access, monitor compliance, and assist with audits. Documentation and Training: Create and maintain Intune documentation and provide training to users and IT staff. Collaboration and Communication: Work with other IT teams and communicate effectively with stakeholders on Intune matters. Continuous Learning: Stay updated on Intune advancements and recommend new technologies.
Posted 1 week ago
10.0 - 15.0 years
6 - 9 Lacs
Coimbatore
Work from Office
The housekeeping staff is responsible for maintaining cleanliness and hygiene across the school premises, including classrooms, offices, restrooms, corridors, and common areas. The role ensures a clean, safe, and pleasant environment for students, teachers, and visitors. Key Responsibilities : Clean classrooms, corridors, staff rooms, washrooms, and common areas daily. Sweep, mop, dust, and vacuum floors and furniture. Disinfect surfaces such as desks, doorknobs, switches, and railings. Empty trash bins and dispose of waste properly. Replenish supplies such as soap, tissue, and toilet paper in restrooms. Clean windows, glass doors, and notice boards regularly. Report any maintenance issues (e.g., broken fixtures, leaks) to the supervisor. Assist during school events, functions, or meetings with setup and post-event cleaning. Maintain cleaning tools and supplies in good condition. Always follow health and safety procedures .
Posted 1 week ago
1.0 - 6.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Operations is at the heart of Amazon s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.OTS IT provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile... About The Role Ops Tech IT Support Engineers will be responsible for utilizing their skills to provide assistance to the operations team in resolving technical problems within these sites that cover a multitude of technical disciplines. The IT Support Engineers position is the first level of support for the operations of the Amazon Sites and becomes the voice and face of the IT department to our customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. Responsibilities include, but are not limited to: Maintenance of IT equipment throughout the Fullfillment sites. Troubleshooting of all IT related equipment such as PCs, wireless handheld devices, thin clients, printers and other end user devices. Manage RMA and repair process for all devices under warranty. Support the Senior Engineers in daily projects and activities as directed. All IT Support Engineers positions might be on a rotation shift schedule between days and nights. Position may be required to engage in physical warehouse activities The position will require supporting of multiple buildings around the area and regular travel to sites with in the state /region. Ensure all safety procedures are adhered to while performing work This position reports directly to the IT manager for the Fullfillment sites. Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Vet... 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience Experience troubleshooting integrated and interdependent computer systems Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience in a dynamic environment with a high degree of customer service
Posted 1 week ago
5.0 - 9.0 years
13 - 19 Lacs
Hyderabad
Work from Office
Supporting the technical development, implementation and maintenance of a technology and log ingestion framework that aligns to control requirements and supports a cyber-threat intelligence led approach to the detection, response and containment of cyber-threats. Supporting and maintaining the technical aspects of a flexible stakeholder engagement model that caters for both proactive and reactive collaboration and can rapidly adjust and reprioritise workloads in response to the changing threat-landscape. Contributing to the building and maintaining strong processes and collaborative working practices with supporting teams in Sustainable Cybersecurity Operations and the wider Global Cybersecurity Operations & Intelligence teams. Building relationships and engagements with the many technology and platform owner stakeholders Successfully maintaining these relationships and delivering prioritised outcomes in an environment where relationships can be complex and priorities are often divergent. Maintaining governance across all Cyber Ops Integration activities and ensuring the creation, collection and processing of key data points to feed into relevant service reporting e. g. service delivery metrics, KPIs, KCIs, and performance dashboards. Supporting the development and maintenance of a functional strategy that supports continuous improvement and is aligned to the wider Sustainable Cybersecurity Operations and Global Cybersecurity Operations & Intelligence strategy and goals Requirements Knowledge and demonstrated experience of common cybersecurity technologies such as; IDS / IPS / HIPS, AV, EDR, Firewalls, Proxies etc. Knowledge of common network protocols such as TCP, UDP, DNS, DHCP, IPSEC, HTTP, etc. and network protocol analysis suits. Excellent knowledge of common enterprise technology infrastructure, platforms and tooling, including; Windows, Linux, infrastructure management and networking hardware. Some technical experience of 3rd party cloud computing platforms such as AWS, Azure and Google their associated security tooling/platforms. Knowledge and demonstrated experience in incident response tools, techniques and process for effective threat containment, mitigation and remediation. Knowledge and demonstrated experience of common log management suites, Security Information and Event Management (SIEM)tools such as Splunk Enterprise Security or Microsoft Sentinel. Knowledge of cloud based data lake solutions used for the collection and real-time advanced analysis of security information. Ability to identify, develop and track key performance indicator (KPI) and key control indicator (KCI) metrics for accurate and contextual evaluation of operational effectiveness as well as providing recommendations for control improvement and mitigating control adjustments. Good knowledge of intelligence analysis principles either though formal education / training or equivalent professional experience
Posted 1 week ago
8.0 - 12.0 years
10 - 14 Lacs
Bengaluru
Work from Office
As an SME of Cloud Infra, Tools and process - Collaborate with product team in troubleshooting issues, RCA s, maintaining, sustaining, and improving the Infra and process. Be SME and take Ownership of design, develop, maintain, sustain, and securing Microsoft Azure based product portfolio. Champion and knowledge of best practices, own DevOps backlog, planning and delivery for a Product team assigned Plan and execute on plan to adopt tools and processes. Collaborate with and contribute to the DevOps architecture and platform of Central DevOps team. GitOps - Infra as Code / DevOps as a Platform Service. Implement and enable CI CD DevOps as a Platform for product development teams. Contribute to Design documentation and product DHF (requirements, design, verification, TDRs) Work in Agile development model and participate in program and product increment activities. Drive FMEAs Deliver Runbook/ User Manuals/ Standard Operating procedures. Engage in Product team scrum to understand contributing areas, review, plan and deliver on priorities. Develop modules as re-usable components. Infra and Product Monitoring and alerting Response to incidents engineering and production Own Site Reliability Engineering activities implement observability and monitoring, review and act on any incoming alerts. Analyse and Optimise Infrastructure to be resource and Cost efficient. Cyber Security - Review and address Non-conformances, Vulnerability mitigations. SRE - Certificate renewals, Infra uptimes Prioritise and Resolve Incoming/ Open issues. Interface with Test automation teams to create and execute Continuous Test pipelines. Primary Skill Set. Hands on expertise: Legend: Must have essential expertise (bold) / good to have familiarity (normal font) Cloud: AWS (expert - ) + Azure (familiar) AWS expertise hands on ( VPC, EKS, storage, networking, RDS, redis, ELK, ACM, vault, KMS, Rabbit MQ ) Azure familiarity (AKS, storage, cosmos, postgres, redis, Key Vault), Rabbit MQ, KeyCloak ) OS: Windows, Linux, Mac Programming: PowerShell , Python , Shell Understanding of C#, Javascript languages, build and deployment process SCM and Build Orchestrator: GitLab CICD , GitHub Actions Artifact Management: Artifactory , Blob Storage Quality: SonarQube, Dependabot, megalinter, MSTest other MS/C# features, , Twistlock Automation Tools: Terraform , Ansible, Chef, Vault Containers/ Virtualization: Docker/ docker compose, K8S Process: GitOps, GitFlow, Branching, Versioning, Tagging, Release Tools / Process: Iterative planning & development with Agile, Confluence, Rally. Great to have: Self-Starter: Able to take initiative and drive tasks independently with minimal supervision. Execution-Oriented : Demonstrates a strong bias for action and the ability to deliver results in a timely manner. Problem Solver : Proficient in diagnosing and resolving complex issues across Networking, IAM, Kubernetes, and Databases. Adaptable : Comfortable operating in a dynamic, fast-paced, and occasionally ambiguous environment. Medical domain knowledge GE Healthcare QMS process & quality management GE Documentation tools- Myworkshop
Posted 1 week ago
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