Job
Description
Job Description Key Responsibilities : Engage with internal and external stakeholders to gather, analyze, and document business requirements, processes, and workflows. Translate business requirements into detailed functional specifications, use cases, user stories, wireframes, and process maps. Work with product managers, developers, UX/UI designers, and QA teams to ensure the end solution meets business expectations. Lead and facilitate discovery sessions, stakeholder interviews, workshops, and requirements elicitation activities. Support product roadmap development, feature prioritization, and sprint planning. Prepare and maintain documentation such as BRDs, FRDs, SRS, user manuals, and training materials. Conduct gap analysis and impact assessments for new initiatives and changes to existing systems or processes. Assist in defining acceptance criteria, validating test cases, and participating in UAT to ensure solution quality and alignment. Act as a liaison between business teams and technology teams to clarify requirements and manage scope changes. Identify opportunities for business process improvement and automation based on data and stakeholder input. Monitor project progress, track deliverables, and support the project manager in communication and reporting activities. Key Requirements Bachelors degree in Business Administration, Information Systems, Computer Science, or a related field. Strong understanding of SDLC, Agile/Scrum, and Waterfall methodologies. Experience working on web and mobile platforms, CRM systems, or enterprise applications is a plus. Proficient in creating user stories, process flows, wireframes, and mockups. Hands-on experience with tools like Jira, Confluence, MS Visio, Figma, Excel, PowerPoint, or Lucidchart. Strong analytical, problem-solving, and organizational skills. Excellent verbal and written communication skills with the ability to convey complex concepts clearly. Ability to manage multiple tasks, prioritize deliverables, and work independently or Qualifications : Certification in Business Analysis (CBAP, CCBA, or PMI-PBA) or Agile frameworks (CSPO, CSM). Familiarity with data analytics, reporting tools (e.g., Power BI, Tableau), and basic SQL is a plus. Exposure to industry domains such as fintech, healthcare, retail, or SaaS-based products. (ref:hirist.tech) Show more Show less
