Walk-in (14th July) Customer Service - Voice Process | Job Hai | Noida

Don't miss out on this opportunity! Join us in shaping the future of Job Hai team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry!

Join our team! We are currently hiring for the role of Customer Service Executive for Job Hai vertical | Noida Location. If you are interested, attend your interview in Mega Walk-In drive, we will be happy to meet you :)

Interview Date - 14th July 2025 (Monday)

Interview Time - 10:00AM - 2:00PM

Venue -

Google Map

Contact Person

Documents Required -

About Info Edge

Info Edge mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the Internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning, and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage.

About BU - Job Hai

Job Hai is new venture by Info Edge. Info Edge is successfully running businesses like Naukri.com, Jeevansathi.com, 99 acres.com etc. Job Hai portal focused on Blue and grey collar hiring. Job Hai is serving jobs for Sales/ Business Development, Marketing, Field Sales, Back Office, Customer Support, Housekeeping, Warehouse etc. Job Hai is in 7 metro cities, Mumbai, Delhi, Noida, Gurgaon, Ghaziabad, Faridabad, Greater Noida.

Key Role

• Respond to customer queries via

  phone , email

  in a timely and professional manner
• Handle

  account-related issues

  , product information requests, and complaints
• Maintain a deep understanding of platform features, pricing, and policies
• Escalate unresolved issues to relevant departments and ensure closure
• Document interactions and update customer records accurately in CRM tools
• Maintain TAT (Turnaround Time) and FTR (First Time Resolution) benchmarks
• Collect feedback and share insights to improve service quality.

Please Note -

1- Excellent English speaking and writing skills are required.

2- It is a voice process purely.

3- Office Location

4-Working Days

5-Salary offered

Ready to launch your career with Info Edge?

Connect with VRINDA GUPTA for more insights

Email - vrinda.gupta@naukri.com

LinkedIn - https://www.linkedin.com/in/vriiindaa/