Student Success Executive

Key Responsibilities

1. Student Success & Academic Support

• Guide students in achieving their academic and career milestones through regular check-ins.
• Track individual & batch performance, and initiate personalized improvement plans.
• Be the primary contact for student concerns, learning challenges, and engagement gaps.
  

2. Learning Coordination (Classroom & Virtual)

• Schedule, manage, and monitor all live sessions (offline & online) across batches.
• Ensure trainers follow structured delivery formats and maintain teaching quality.
• Collaborate with trainers to refine session flow, activities, and content quality.
  

3. Curriculum Enhancement & LMS Ownership

• Audit and improve course structure with better flow, summaries, and visual aids.
• Add interactive content on LMS (Thinkific) quizzes, checkpoints, tasks, feedback.
• Drive engagement through gamified learning, student reflections, and weekly prompts.
  

4. Performance Evaluation & Reporting

• Evaluate trainer performance based on delivery quality and student outcomes.
• Analyze academic data and generate weekly dashboards for leadership review.
• Ensure academic goals are aligned with placement goals.
  

5. Value-Added Engagement Initiatives

• Plan and execute academic activities: webinars, workshops, contests.
• Identify & onboard external subject matter experts to deliver masterclasses.
• Coordinate with internal teams to ensure smooth execution and student participation.
  

6. Cross-Functional Collaboration

• Work with the placement team to align student readiness with recruiter expectations.
• Collaborate with the branding team to spotlight student journeys and success stories.
• Partner with the marketing team to promote academic events and outcomes.
  

What You Bring

• 4+ years in academics, student operations, edtech, or curriculum management.
• Experience in handling live sessions, mentoring, or academic delivery systems.
• Comfort with LMS platforms (Thinkific/Teachable/Moodle) and Google Sheets/Docs.
• A growth mindset someone who loves improving systems and learning experiences.
• Excellent communication skills — with students, trainers, and industry experts.