Role: Vice President (Sales) Location: Thane Job Summary : The Vice President – Sales will be responsible for leading the entire sales function, encompassing strategic planning, sales operations, market expansion, business growth, and profitability. This role demands a seasoned leader with deep expertise in the automobile domain, who can drive revenue, strengthen OEM relationships, improve customer retention, and ensure overall excellence in sales execution and forecasting. Key Responsibilities : Strategic Planning & Sales Leadership  Drive the overall sales strategy, quarterly forecasting, and annual business planning.  Lead market analysis, competitor benchmarking, and demand forecasting to ensure proactive sales strategy.  Head cross-functional collaboration across digital marketing, enquiry generation, manpower planning, and used car procurement. Sales Operations & Performance Monitoring  Monitor and review stock levels, turnover rates, UIO (Used-In-Operation) analysis, and pipeline velocity.  Conduct regular EBR (Executive Business Review) and TAT (Turnaround Time) assessments to improve efficiency.  Drive profitability through effective stock rotation, working capital management, and debtors’ audits (OEM, Finance & Insurance). Customer & Relationship Management  Lead CRM strategy for customer retention, with quarterly NPS (Net Promoter Score) reviews and monthly Google review tracking.  Maintain and enhance PR and strategic relationships with OEMs and other key stakeholders.  Review SSI (Sales Satisfaction Index) metrics with the Sales Quality head and initiate corrective actions as required. Business Performance & Value Addition  Review Profit & Loss statements and overall business expenses regularly to ensure financial health.  Drive Value-Added Services (VAS) business – achieving 55% growth over the last two financial years.  Lead VAS sales planning and performance review to further enhance revenue streams. Key Competencies :  Strong leadership and people management skills  Proven track record in profitability management and sales forecasting  Analytical mind-set with strategic thinking capability Qualifications :  Bachelor's degree in Business, Marketing or any related field  12+ years of experience in sales leadership roles within the automobile industry  Proven achievements in Sales Growth, CRM Execution and Stakeholder Management Show more Show less