Vendor Coordinator

OnActive is a leading Business Process Management (BPM) company. OnActive combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over numerous clients across various industries. We deliver an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. The Role Share your resume to ( shabana@onactive.in ) Key Responsibilities Act as SPOC for IT vendor coordination Lead vendor governance meetings Maintain insurance & repair case records Track & escalate per vendor SLA matrix Log calls and coordinate until issue resolution Maintain full vendor contact & escalation database Coordinate device dispatch for repair (Desktops/Laptops) Ideal Profile You have at least 1 year experience, ideally within a Service Management role. You have excellent communication and interpersonal skills. You are a strong team player who can manage multiple stakeholders You are adaptable and thrive in changing environments You are highly goal driven and work well in fast paced environments Good knowledge of MS Excel Excellent communication skills What's on Offer? Work alongside & learn from best in class talent Excellent career development opportunities Opportunity to make a positive impact Show more Show less