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V-Associate Delivery Manager

V-Associate Delivery Manager

WNS

0 years

0 Lacs

Bengaluru Karnataka India

Posted:1 day ago| Platform:

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Skills Required

management technology analytics manufacturing shipping logistics healthcare spectrum finance accounting procurement collaborative vision steering architecture schedule tracking design engagement communication support report

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Managing the client expectations- Stakeholder, Sponsor, Steering Committee Expectations and Relationship Management with customer

Program Kickoff, create Program Charter, Create Roadmap and Defining Program / Account level standards
Exp in Defining Infrastructure architecture and Sprint 0 plan would be an advantage
Defining Project schedule plan and project resource requirements
Periodic Catch-up/status meeting with customer
Tracking of cost, Effort, Schedule and Risks
Conduct Technical solution design review to ensure design is aligned with Appian design principles and customer’s long term objectives
Coordinating with PMO regarding resource additions and releases
Periodically conduct design reviews of the project to ensure and enforce reusability, framework centric designs and adopting lessons learnt from the customer engagement across the organization
Handling communication related to contract, resource changes and onsite travel
SOW preparation, SOW signoff and SOW renewal
Resolving project internal issues and handling escalations
Reviewing the timesheet updates by the team
Communicating the Holiday details to the customer
Periodic one-to-one catch up with Team Project Lead/Team for project improvements/review individual goals/360 degree feedback
Periodic career log review of team(Set achievable but challenging targets, provide objective feedback, support improvement,etc)
Good command over written and oral communications
Ability to multi-task and handle multiple projects is a plus.
Provide Status report to the management as well as customers

Qualifications

Degree

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V-Associate Delivery Manager