V-Associate Delivery Manager

Managing the client expectations- Stakeholder, Sponsor, Steering Committee Expectations and Relationship Management with customer

Program Kickoff, create Program Charter, Create Roadmap and Defining Program / Account level standards

Exp in Defining Infrastructure architecture and Sprint 0 plan would be an advantage

Defining Project schedule plan and project resource requirements

Periodic Catch-up/status meeting with customer

Tracking of cost, Effort, Schedule and Risks

Conduct Technical solution design review to ensure design is aligned with Appian design principles and customers long term objectives

Coordinating with PMO regarding resource additions and releases

Periodically conduct design reviews of the project to ensure and enforce reusability, framework centric designs and adopting lessons learnt from the customer engagement across the organization

Handling communication related to contract, resource changes and onsite travel

SOW preparation, SOW signoff and SOW renewal

Resolving project internal issues and handling escalations

Reviewing the timesheet updates by the team

Communicating the Holiday details to the customer

Periodic one-to-one catch up with Team Project Lead/Team for project improvements/review individual goals/360 degree feedback

Periodic career log review of team(Set achievable but challenging targets, provide objective feedback, support improvement,etc)

Good command over written and oral communicationsAbility to multi-task and handle multiple projects is a plus.

Provide Status report to the management as well as customers

Qualifications

Degree

Job Location