UX Designer

Job Description

Introduction Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on! Your Role And Responsibilities Deliver with an owner's mentality: approach your work with a sense of ownership, contributing ideas and design outcomes that help differentiate our solutions in the market. Translate UX research into user experiences: transform UX research insights into exceptional user experiences, guiding design from initial concept to final implementation. Create key UX artifacts: develop essential UX deliverables, including concept maps, storyboards, taxonomies, prototypes, patterns, information architecture, workflows, and design specifications. Research: Conducting discovery phase activities underpinned by user research methodologies, and validated through techniques including usability testing, both in qualitative and quantitative formats. Manage project tasks and deliverables: take responsibility for your tasks and deliverables, utilizing agile methodologies to meet project goals. Collaborate for alignment: work closely with developers, product managers, and other stakeholders to ensure a shared understanding of users' needs and behaviours. Make data-driven decisions: use data to inform design decisions, ensuring that your work is based on a solid understanding of the user and context. Participate in team stand-ups, critiques, & playbacks: actively engage in team meetings and playbacks, presenting your design work and contributing to the overall project narrative. Understand business problems: gain a deep understanding of the business problems our customers face to create contextually relevant design solutions. Collaborate across teams: work with a diverse range of professionals, including design researchers, content designers, developers, and product owners across global teams. Contribute to a positive feedback culture: engage in delivering and receiving feedback constructively, fostering an environment of honesty, kindness, and continuous growth. Support team growth: provide feedback and suggestions to peers, helping to improve their work while supporting their professional development. Promote diversity and collaboration: Encourage a team culture that values diversity, transparency, and collaboration. This role requires you to be in the office 3 days a week. Preferred Education Master's Degree Required Technical And Professional Expertise Experience (5+ years) in solving complex user problems through user interface design, creating mockups and prototypes (low- and high- fidelity), as well as documenting interaction patterns for product UI. Demonstrated experience in conducting UX research, encompassing planning, user interviews, and diverse design validation methodologies. Experience creating user scenarios for usability testing, analysis of industry trends, task analysis, workflow design, layout & composition and reporting conclusions in well-developed documents. Experience with design tools (Figma, Sketch, InVision, Adobe Creative Cloud, etc.). Strong communication and storytelling skills. Comfortable working in a dynamic, team-based environment. Your portfolio should include design strategy, UX designs, wireframing skills, decision rationales, interaction design, and adherence to best practices. Each project should be detailed in a case study, highlighting your specific contributions. This will demonstrate your role, impact, and unique value as a UX designer. Preferred Technical And Professional Experience Understand modern design thinking and design trends (including responsiveness and accessibility). Experience designing and delivering enterprise software. Experience working with and contributing to a design system. Experience working in a globally diverse team.