1. Customer Engagement & Lead Generation
- Identify and approach potential buyers through walk-ins, digital platforms, referral networks, and corporate tie-ups.
- Utilize digital marketing, social media, classified websites, and CRM tools to generate and nurture leads.
- Participate in roadshows, exchange melas, dealership events, and corporate tie-ups to promote pre-owned car sales.
- Proactively follow up with inquiries and maintain a strong customer relationship pipeline.
2. Understanding Customer Needs & Vehicle Recommendation
- Assess customer requirements based on budget, vehicle preferences, financing options, and trade-in possibilities.
- Recommend suitable vehicles from available inventory while ensuring a personalized buying experience.
- Provide expert guidance on vehicle features, specifications, history, and maintenance.
- Assist customers with test drives, vehicle comparisons, and pricing clarity.
3. Sales Process & Negotiation
- Negotiate pricing, financing options, warranties, and value-added services to maximize sales and profitability.
- Clearly explain vehicle pricing, financing plans, insurance options, and exchange offers to customers.
- Handle objections, queries, and concerns professionally, ensuring customer satisfaction and deal closure.
- Work closely with the procurement team to align sales with market demand and stock availability.
4. Documentation & Compliance
- Ensure all transactions are supported by proper documentation, including:
- RC transfer, insurance paperwork, loan processing, and warranty registrations.
- Guide customers through ownership transfer, RTO formalities, and legal requirements.
- Maintain compliance with company policies and government regulations.
5. Achieving Sales Targets & Performance Metrics
- Meet and exceed monthly and quarterly sales targets through strategic selling.
- Maintain a high conversion rate from inquiries to successful transactions.
- Track and analyze sales performance, market trends, and customer feedback to optimize strategies.
- Regularly update CRM systems with lead status, sales progress, and customer interactions.
6. Market Research & Competitive Analysis
- Stay updated on used car pricing trends, competitor strategies, and customer preferences.
- Provide insights on popular vehicle models, demand-supply gaps, and emerging sales opportunities.
- Suggest new sales strategies to improve customer acquisition and retention.
Qualifications & Experience:
- Experience: Minimum 3-5 years in used car sales, preferably with organized auto dealerships, platform-based used car businesses, or company-owned pre-owned car programs.
- Sales & Negotiation Skills: Strong ability to close deals, build rapport with customers, and drive high-value sales.
Job Type: Full-time
Pay: ₹35,000.00 - ₹60,000.00 per month
Application Question(s):
- Notice Period?
- Whats ur Previous or current Company Name?
Experience:
- used car sales: 2 years (Required)
- auto used cars, company-owned pre-owned car programs: 1 year (Preferred)
- Lead Generation: 1 year (Required)
Location:
- Bangalore, Karnataka (Preferred)
Work Location: In person
