Used Car Sales Manager

1. Customer Engagement & Lead Generation

• Identify and approach potential buyers through walk-ins, digital platforms, referral networks, and corporate tie-ups.
• Utilize digital marketing, social media, classified websites, and CRM tools to generate and nurture leads.
• Participate in roadshows, exchange melas, dealership events, and corporate tie-ups to promote pre-owned car sales.
• Proactively follow up with inquiries and maintain a strong customer relationship pipeline.

2. Understanding Customer Needs & Vehicle Recommendation

• Assess customer requirements based on budget, vehicle preferences, financing options, and trade-in possibilities.
• Recommend suitable vehicles from available inventory while ensuring a personalized buying experience.
• Provide expert guidance on vehicle features, specifications, history, and maintenance.
• Assist customers with test drives, vehicle comparisons, and pricing clarity.

3. Sales Process & Negotiation

• Negotiate pricing, financing options, warranties, and value-added services to maximize sales and profitability.
• Clearly explain vehicle pricing, financing plans, insurance options, and exchange offers to customers.
• Handle objections, queries, and concerns professionally, ensuring customer satisfaction and deal closure.
• Work closely with the procurement team to align sales with market demand and stock availability.

4. Documentation & Compliance

• Ensure all transactions are supported by proper documentation, including:
• RC transfer, insurance paperwork, loan processing, and warranty registrations.
• Guide customers through ownership transfer, RTO formalities, and legal requirements.
• Maintain compliance with company policies and government regulations.

5. Achieving Sales Targets & Performance Metrics

• Meet and exceed monthly and quarterly sales targets through strategic selling.
• Maintain a high conversion rate from inquiries to successful transactions.
• Track and analyze sales performance, market trends, and customer feedback to optimize strategies.
• Regularly update CRM systems with lead status, sales progress, and customer interactions.

6. Market Research & Competitive Analysis

• Stay updated on used car pricing trends, competitor strategies, and customer preferences.
• Provide insights on popular vehicle models, demand-supply gaps, and emerging sales opportunities.
• Suggest new sales strategies to improve customer acquisition and retention.

Qualifications & Experience:

• Experience: Minimum 3-5 years in used car sales, preferably with organized auto dealerships, platform-based used car businesses, or company-owned pre-owned car programs.
• Sales & Negotiation Skills: Strong ability to close deals, build rapport with customers, and drive high-value sales.

Job Type: Full-time

Pay: ₹35,000.00 - ₹60,000.00 per month

Application Question(s):

• Notice Period?
• Whats ur Previous or current Company Name?

Experience:

• used car sales: 2 years (Required)
• auto used cars, company-owned pre-owned car programs: 1 year (Preferred)
• Lead Generation: 1 year (Required)

Location:

• Bangalore, Karnataka (Preferred)

Work Location: In person