Guest Relation Executive (Automobile )

Roles & Responsibilities : • Greet customers when they arrive at Dealership. • Consult with Technicians about necessary repairs and possible alternatives to expensive work. • Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options. • Explain / address Customer questions about service outcome (after consulting with technician if necessary) • Advise customers about warranty policies potential cost savings without compromise on Quality & safety. • Help customers decide between trading in a car and fixing it through our shop. • Manage and oversee the service center’s workflow and scheduling • Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up Good to have : Ability to read-write-speak in English fluently. Kannada / Hindi

Job Type: Full-time

Pay: ₹30,000.00 - ₹65,000.00 per month

Application Question(s):

• Notice period?

Experience:

• Customer relationship : 2 years (Required)
• Customer Facing: 1 year (Required)

Location:

• Bangalore, Karnataka (Preferred)

Work Location: In person