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0.0 - 1.0 years

0 Lacs

Banjara Hills, Hyderabad, Telangana

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Professional Appearance : Maintain a well-groomed and stylish appearance to reflect the brand’s premium identity. Effective Communication : Interact with clients confidently and courteously, using clear, polite, and persuasive language to understand their needs and build trust. Customer Engagement : Greet customers warmly, listen actively, and offer personalized styling advice based on their preferences and occasion. Product & Fabric Knowledge : Provide detailed information about designer pieces, fabric types, fits, and latest trends. Sales & Upselling : Suggest suitable outfits and accessories, helping clients make confident purchase decisions. Customization Assistance : Clearly explain customization and fitting options, ensuring accurate communication with tailoring teams. Showroom Presentation : Keep the showroom clean, organized, and visually appealing to enhance the shopping experience. Client Relationship Management : Build long-term customer relationships through follow-ups, updates, and invitations to new launches. A successful salesperson combines polished communication, impeccable grooming, and deep fashion insight to create a memorable and upscale experience for every client. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹16,000.00 per month Compensation Package: Yearly bonus Schedule: Morning shift Ability to commute/relocate: Banjara Hills, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Education: Secondary(10th Pass) (Required) Experience: Direct sales: 1 year (Required) Language: English, Hindi, telegu (Required) Shift availability: Day Shift (Preferred) Work Location: In person

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1.0 - 2.0 years

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Gurugram, Haryana, India

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Dear Candidates, Immediate joiner are preferred We are urgently looking US Travel Sales Consultant in Gurugram Salary upto 55-60k Job Description-US Online* Proficiency in Amadeus and Sabre systems for seamless operational handling. Experience in meta marketing campaigns (e.g., Kayak, Google, Sky Scanner, Jet Cost, Momondo) to efficiently manage business and economy class passengers. Ability to drive positive website reviews, enhancing our online reputation and presence. Strong communication skills to effectively engage with clients and close sales Salary Range: 55k CTC shift time - 24 / 7 - 6.30 pm to 3 .30 AM and 2.30 PM to 11.30 PM *US-Holiday Packages* In-depth knowledge about destinations, accommodations, itineraries, and any other relevant travel services (e.g., flights, car rentals, tours). Proven experience in a sales role, ideally within the travel or holiday industry (minimum 1-2 years preferred). Strong communication and interpersonal skills with the ability to engage with customers effectively. Passion for travel and a strong knowledge of popular destinations and travel products. Excellent organizational and time-management skills. Ability to work under pressure and manage multiple customer bookings simultaneously. Proficiency in CRM software, booking systems, and Microsoft Office. Experience in upselling, cross-selling, or handling customer objections Salary Range- 60K CTC Interested candidates call/whtup Ruchika @9650997623 This job is provided by Shine.com Show more Show less

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1.0 - 2.0 years

1 - 3 Lacs

Chennai

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Responsibilities: * Meet sales targets through cold calling and upselling. * Generate leads through outbound calls within domestic market. * Close deals via inside sales techniques.

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1.0 - 2.0 years

0 Lacs

Delhi, India

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Dear Candidates, Immediate joiner are preferred We are urgently looking US Travel Sales Consultant in Gurugram Salary upto 55-60k Job Description-US Online* Proficiency in Amadeus and Sabre systems for seamless operational handling. Experience in meta marketing campaigns (e.g., Kayak, Google, Sky Scanner, Jet Cost, Momondo) to efficiently manage business and economy class passengers. Ability to drive positive website reviews, enhancing our online reputation and presence. Strong communication skills to effectively engage with clients and close sales Salary Range: 55k CTC shift time - 24 / 7 - 6.30 pm to 3 .30 AM and 2.30 PM to 11.30 PM *US-Holiday Packages* In-depth knowledge about destinations, accommodations, itineraries, and any other relevant travel services (e.g., flights, car rentals, tours). Proven experience in a sales role, ideally within the travel or holiday industry (minimum 1-2 years preferred). Strong communication and interpersonal skills with the ability to engage with customers effectively. Passion for travel and a strong knowledge of popular destinations and travel products. Excellent organizational and time-management skills. Ability to work under pressure and manage multiple customer bookings simultaneously. Proficiency in CRM software, booking systems, and Microsoft Office. Experience in upselling, cross-selling, or handling customer objections Salary Range- 60K CTC Interested candidates call/whtup Ruchika @9650997623 This job is provided by Shine.com Show more Show less

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Bengaluru, Karnataka, India

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Animaker is looking for an energetic and ambitious Account Manager or Customer Success Manager .As a fast-paced startup with revolutionary, innovative solutions in the visual content creation space, we aim to create a difference and delight our customers. We have over 10 million users from 190+ countries; with 100’s being Fortune 500 companies like Walmart, Ford, Dell, GSK, Varian Medical, Google, Unilever etc. This job might be for you if you have: 3 - 6 yrs of Proven Software Sales Success in exceeding your monthly and annual Team Sales Quotas Strong experience in Upselling & Renewal Strong experience in the Europe Markets Experience in developing frameworks and playbooks to retain customers and improved customer success Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives Research & identify key client requirements within the accounts and suggest solutions that answer clients' needs and wants. Experience delivering client-focused solutions to customer needs. Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Your typical day might include the following: Meet monthly and quarterly Up-Sell & Renewal opportunity generation consistent with sales targets Meet customer retention goals with minimum 90% retention rate Develop a growth strategy focused both on financial gain and customer satisfaction Building credible and long-lasting relationships with existing clients for recurring business Retain and grow revenue on the existing book of business, manage customer life cycle, customer contract renewals, increase footprint within the business, forecast, and reduce churn Increase footprint in the existing customer base to offset any unavoidable churn Ensure 100% customer satisfaction and maximize retention Negotiate contracts and close agreements Lead customers to develop focused success metrics directly tied to results from Animaker product that prove relevant ROI that impacts key business objectives Collaborate with engineering, product, and support teams to ensure customer issues are appropriately prioritized and resolved, while ensuring customers are always kept informed throughout the process Gather feedback from customers and help influence product development by advocating for key features with product and engineering teams Help develop and iterate on processes, documentation, and resources Should be willing to work in the US shift. Show more Show less

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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2.0 - 5.0 years

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Dwarka, Delhi, Delhi

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Telecaller’s for Cosmetic Industry · Lead Generation: Identifying and qualifying potential customers who might be interested in the company's cosmetics. · Sales: Directly selling products and services to existing and prospective customers. · Product Promotion: Promoting specific cosmetics, including new launches, special offers, and seasonal collections. · Customer Service: Answering customer queries, resolving complaints, and providing support related to cosmetics. · Order Processing: Taking and processing product orders. · Database Management: Maintaining and updating customer records. · Upselling and Cross-selling: Encouraging customers to purchase additional products or higher-value items. · Appointment Scheduling: Scheduling appointments for consultations, trials, or other customer experiences. · Reactivation: Re-engaging with inactive customers to revive their interest in the brand. · Feedback Collection: Gathering customer feedback to improve products and services. · Meeting Sales Targets: Achieving daily, weekly, or monthly sales quotas set by the company. · Building Relationships: Establishing and maintaining strong relationships with customers through personalized communication. Salary-Negotiable Exp-2-5 Years Location-Delhi (Dwarka) Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

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5.0 years

0 Lacs

Mumbai, Maharashtra, India

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Account Manager - Indonesia Jakarta, Indonesia | International Sales Team | Full-time Are you passionate about understanding and giving the best to your prospects and customers? Does discovering newer opportunities in targeted accounts excites you? If so, this is an opportunity for you to join a high-functioning team and make your mark on our organization! The Impact you will create in the Job: Retain & grow existing Accounts revenue through upselling & cross selling. Mapping of all existing accounts with all key stakeholders. Build relation through extensive networking & establish healthy relationships with CXOs. Have complete ownership of sales cycle. Ensure 100% customer satisfaction and maximize retention. Develop a strategic business expansion plan along with CSMs. Identify and develop cross selling opportunities by strengthening customer relationship and establishing trust, to grow company business. Negotiate contracts and close agreements to maximize profits. What we look for? Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role. Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel). 5+ years of closing Enterprise SaaS Experience in the marketing technology space with particular emphasis on email and marketing automation. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level. Experience delivering client-focused solutions to customer needs. Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. Excellent listening, negotiation and presentation abilities. Strong verbal and written communication skills. BA/BS degree in Business Administration, Sales or relevant field. Why Netcore? Being first is in our nature. Netcore cloud is first and leading AI/ML-powered customer engagement and experience platform (CEE) that helps B2C brands increase engagement, conversions, revenue and retention. Our cutting-edge SaaS products enable personalized engagement across the entire customer journey and build amazing digital experiences for business of all sizes. Our CEE platform includes 6 products – Customer Engagement, Email, Personalization, Product Experience, Customer Data platform (CDP) & Raman – our AI engine. Netcore has a perfect combo of experience as well as an agile mind. We currently work with 5000+ enterprise brands across 18 countries and serve more than 70% Unicorns in India, making us among the top-rated customer engagement & experience platform. Headquartered in Mumbai, we have our global footprints across 10 countries worldwide including United States and Germany. Being certified as a Great Place to Work for three consecutive years only reinforces Netcore’s principle of being a people-centric company – where you will not be just an employee but a family member of the organization. A career at Netcore is more than just a job — it’s an opportunity to shape the future. For more information, please visit netcorecloud.com or follow us on LinkedIn. What’s in it for you? Immense growth, continuous learning and connecting with the top-notch International brands. Work with some of the most innovative brains. Opportunity to explore your entrepreneurial mindset. Open culture where your creative bug gets activated. If this sounds like a company you would like to be a part of, and a role you would thrive in, please don’t hold back from applying! We need your unique perspective for our continued innovation and success! So let’s converse! Our inquisitive nature is all keen to know more about you. Show more Show less

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2.0 years

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New Delhi, Delhi, India

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We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people. Pay Band: 4 Country/Location: New Delhi, India Department: English Sales and Customer Management Contract Type: Fixed term contract (2 years) Closing Date: Thursday, 12 June 2025- 23:59 Philippine Time (GMT +8) Role Purpose To provide enquiry and registration services for full range of British Council offers in a manner that he/ she achieves income and conversion targets. To work closely with business teams and aim to resolve customer enquiries in first contact. The post will play a key role in providing an engaging and friendly customer experience at our physical centres and on social media platforms and Web chat. Operate within clear guidelines, defined procedures and quality standards and is subject to close supervision. The post holder collects and records information regarding enquiries as per the prescribed procedures and guidelines. The role is responsible for driving income and does so by converting enquiries into registrations, upselling and cross selling. Challenges And Accountabilities Customer Experience and Sales Welcome all customers and visitors in a friendly and professional manner, Answer, all first level enquiries received in person, by mail, email, telephone, social media and web as per global Customer management & sales standards. The quality of customer interaction is proactive, customer friendly and compliant to British Council brand guidelines and Customer Service standards. Provide accurate information, promotional & registration material on all services offered by the British Council. Guide customers on the registration process and make all reasonable efforts to provide resolution at first contact and meet or exceed income / conversion targets. Build rapport with the prospect in order to find out the objectives, needs and requirements of the customer, and take their interest forward. Promote self-access solutions to customers and facilitate their journey across channels. Contribute to customer service indicators like customer feedback and net promoter score customer effort assessment scores for the centre. All opportunities are recorded on CRM, databases and records, and information files are kept up to date in line with requirements outlined by Customer Services Manager. All feedback and customer comments are passed on to the Duty Manager, within one working day and recorded in writing. Using the appropriate systems, to register and obtain payments from all customers, while adhering to the procedures in place. Effectively resolve and record customer enquiry, reason for contact and contact details on CRM or appropriate system. Handle first level complaints promptly and escalate serious and sensitive complaints in a timely manner. Business delivery Acquire and maintain an excellent level of product knowledge at all times. As duty officer ensure that designated tasks for the relevant shifts are completed accurately. Specific projects and responsibilities given to each member of staff (eg: product leadership or information management) are carried out in line with objectives. Flexibility to rotate between workstations, ie Call centre, villa reception, meet and greet, and integrated customer service desk. Flexibility to work extra hours during registration period in order to achieve the service level agreements on access and quality. Make sure that information brochures/ leaflets are replenished and are always available and standard responses and online resources are updated. Supports all aspects of the operation on the ground and offsite as per business and operational requirements. Make reasonable adjustments to support team in business continuity situations. Recording income accurately and managing end of day reconciliation Responding to more complex enquiries such as refunds and transfer postponements class credits etc in line with process agreed with the business team Sales and Product Promotion Cross sell and upsell British Council services to deepen the customer engagement with the British Council using a ‘’soft sell’’ approach. Handling consultations and turning enquiries into sales thereby achieve defined conversion and income targets. Make outbound calls to support customers dropping out at different stages of the customer journey. Support re-registration drives and focus on maximising income by selling longer packages. Be accountable for agreed individual income and conversion targets on a monthly basis. Make outbound calls to support customers dropping out at different stages of the customer journey and track conversions. Capture all opportunities on CRM and send proactive communication to candidates to nurture leads as per process agreed with business. Closely monitor and track conversion rates and achieve daily and monthly targets defined at centre level. Strive to improve conversion rate by keeping abreast of all changes to offering, observing classes, sharing insight with business teams regarding reasons for drop off and handling objections effectively Proactively follow up customers who do not register after enquiry / consultation and gather information which can be used for future marketing purposes and/or service improvements. Risk & Compliance Maintain and record data in a risk averse manner, capture customer consent on the required system Accurately and promptly mange day end reconciliation - Responsible for balancing physical cash, card payments, cheques & direct bank transfers with the final day end reports. Follow policies and procedures outlined by the Customer Service Manager. Familiarise on the Customer Service financial guide and ensure this is followed at all times. Assist duty manager to reconcile income and assist in the banking process when needed. Role Specific Knowledge And Experience Comprehensive, proven experience as a customer service and sales executive Thorough understanding of marketing and negotiating techniques Fast learner and passion for customer service and sales Self-motivated with a results-driven approach Requirements Education: Undergraduates and Graduates are eligible Fluent in English Customer Service teams work on rota basis which may entail weekend and evening shift work. Condition of Employment: Locally Recruited Applications are welcomed from candidates currently in this location with a natural right to work. Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided. A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion (EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. That’s why we warmly welcome applications from all under-represented communities, alongside candidates from all backgrounds. Your unique perspectives, skills, and experiences matter to us, and are invaluable in shaping our inclusive workplace. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you have any problems with your application please email askhr@britishcouncil.org Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted. Show more Show less

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0.0 - 15.0 years

0 Lacs

Delhi, Delhi

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**** Immediate Joiners are required**** Job Title - Sales & Marketing Manager - logistics industry Job Location: Karol Bagh, Delhi Salary - 50,000.00 - 80,000.00 Per Month Exp.- 10–15 years (Domestic logistics Sales) Vacancy - 3 Industry - logistics Industry Job Brief: We are seeking a highly driven and experienced Sales & Marketing Manager to join our dynamic team in the logistics industry. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue growth within the domestic market through a consultative sales approach. Key Responsibilities: Identify, develop, and close new business opportunities in domestic logistics. Generate and manage a pipeline of leads through market research, networking, and referrals. Convert leads into sales through structured presentations, proposals, and negotiations. Manage the end-to-end sales cycle, from lead generation to client onboarding. Maintain strong relationships with existing clients to ensure repeat business and upselling. Collaborate with internal teams (operations, pricing, customer service) to ensure client requirements are met efficiently. Track and report sales performance, forecasting, and key KPIs regularly. Stay updated with industry trends, competitor activities, and market intelligence. Participate in business planning, budgeting, and goal-setting activities. Required Skills & Qualifications: Bachelor’s degree (mandatory); MBA or PG in Marketing / International Business preferred. 10–15 years of proven experience in domestic logistics sales . Industry exposure in E-commerce, Automotive, Engineering Equipment, Medical Devices, Pharmaceuticals, or Chemicals is a strong plus. Deep understanding of logistics services including warehousing, transportation, and supply chain solutions. Strong negotiation, communication, and interpersonal skills. Proficiency in using CRM tools and Microsoft Office Suite. Ability to work independently, set priorities, and meet tight deadlines. Established network and contacts within target industries. How to Apply: Please send your updated resume and cover letter to madhur@adrianaa.com or You can send msg on this number: + 918010768617 (WhatsApp only) Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹80,000.00 per month Schedule: Day shift Application Question(s): How many years of experience do you have as a Senior Manager-Sales & Marketing in Logistics Industry? Which industry have you worked as a Sales and Marketing Manager ? How many years of proven experience do you have in Domestic Logistics Sales? How much you rate yourself in 0/10 in English communication skills? Are you a Immediate Joiner? What is your In Hand Salary per month? Location: Delhi, Delhi (Required) Work Location: In person

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3.0 years

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Thane, Maharashtra, India

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Our technology services client is seeking multiple Customer Service Associate to join their team on a Full Time basis. Below are further details about the role: Role: Customer Service Associate Experience: 6 Months- 3 Years Location: Wagle, Industrial Estate, Thane, Mumbai Notice Period: Immediate Job Description: Minimum 6 months to 3 years in customer service, retention, upselling, sales, or collections (voice process preferred). US process experience is an added advantage. Education : Minimum 12th pass. Graduates preferred. Skills Required : Excellent spoken English and communication skills. Strong negotiation and persuasion abilities. Willingness to work in night shifts and a fast-paced collections environment. Basic computer proficiency (CRM tools and MS Office). If you are interested, share the updated resume to akhila.d@s3staff.com Show more Show less

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3.0 years

0 Lacs

Delhi, India

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Company Overview Neuraleap Technologies Group is at the forefront of innovation, committed to delivering cutting-edge technology solutions that enhance business operations. Our mission is to empower clients with the tools they need to thrive in a rapidly changing environment. At Neuraleap, we value creativity, collaboration, and integrity in all our endeavors, fostering a culture where every employee is encouraged to bring their unique perspective to the table. We are dedicated to building long-lasting relationships with our clients, ensuring their success is aligned with our own. Role Responsibilities Act as the primary point of contact for assigned clients and maintain strong relationships. Understand client needs and ensure alignment with Neuraleap's services. Conduct regular check-ins and assessments to gauge client satisfaction and address concerns. Collaborate with cross-functional teams to deliver effective solutions tailored to client requirements. Develop and implement client engagement strategies to enhance customer loyalty. Manage project timelines and ensure deadlines are met for deliverables. Identify opportunities for upselling and cross-selling services to existing clients. Create and present reports on client performance metrics to stakeholders. Resolve issues and provide exceptional support to enhance client experience. Maintain comprehensive documentation of client interactions and feedback. Stay informed on industry trends and competitors to provide insightful client recommendations. Assist in the development of training programs for clients on our products and services. Participate in networking events and industry conferences to promote Neuraleap's offerings. Facilitate communication between clients and internal teams for seamless project execution. Provide feedback and insights to improve company offerings based on client experiences. Qualifications Bachelor's degree in Business, Communications, or related field. Minimum 3 years of experience in client relationship management or sales. Proven track record of meeting or exceeding client satisfaction and sales targets. Strong interpersonal and communication skills, both written and verbal. Ability to work on-site and collaborate with various teams. Excellent problem-solving skills and a proactive approach to client management. Ability to analyze data and use insights to enhance client relationships. Strong organizational and time management abilities. Experience with CRM software and client management tools. Negotiation skills with a focus on building long-term partnerships. Familiarity with market research and competitor analysis. Understanding of the technology industry and its trends. Ability to work independently as well as part of a team. A customer-centric mindset aimed at providing excellent service. Bilingual proficiency is a plus. Skills: time management,data analysis,customer service,problem-solving,team collaboration,market research,customer,negotiation,communication skills,client management,sales strategies,crm software,negotiation skills,crm,sales,relationship building,organizational skills,client relationship management,communication Show more Show less

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0.0 - 3.0 years

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Vatika India Sector 82 Gurgaon, Gurugram, Haryana

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Job Description – Retail Sales Executive Purpose of Job: The purpose of the Retail Sales Executive role at Meena Bazaar is to drive sales growth while ensuring exceptional customer service. Oversees operations, and maintains store profitability through efficient management and strategic execution. Education Required - Any graduate Experience Required - 2+ Years. Industry Type - Retail, Ethnic Wear mandatory Location- UNIT NO. 112, 1ST FLOOR, GOOD EARTH SIXTY9, SECTOR 69, GURUGRAM, HARYANA 122018 Key Responsibilities ● Customer Styling & Sales: Provide personalized fashion advice, focusing on suits, sarees, and lehengas, to help customers make the perfect choice for their needs. ● Achieve Sales Targets: Proactively engage with customers to meet and exceed sales targets through upselling and cross-selling ethnic wear and accessories. ● Ethnic Wear Expertise: Offer in-depth knowledge of ethnic wear fabrics, styles, and trends, and stay up-to-date with new collections and fashion updates. ● Customer Relationship Management: Build strong customer relationships through exceptional service, encouraging repeat visits and loyalty ● Store Operations: Assist with visual merchandising, stock management, and maintaining an attractive display of ethnic collections Key skills required ● Experience: 1-3 years of experience in fashion retail, with a focus on ethnic wear (suits, sarees, lehengas). ● Education: Minimum High School diploma or equivalent; a degree in fashion or retail is a plus. ● Skills: Strong communication and interpersonal skills, a passion for ethnic fashion, and proven sales ability to meet and exceed targets. ● Ethnic Wear Expertise: Knowledge of ethnic fashion trends, fabrics, and styling is essential. How to Apply ● Once you are done with the above questionnaire, please email your cv to hr2@mbkb.org or 9289413916 with your current salary. Salary Budget ● 1.9 LPA - 2.5 LPA Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Application Question(s): What is your in hand salary ? What is your expectations in the term of salary ? How soon you can join if selected ? How many years of experience do you have in retail sector ? Language: English (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person

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2.0 years

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Lephripada, Odisha, India

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We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. The Customer Success Specialist drives customer retention and sales growth through support of customers with their digital solutions, building consultative relationships to expose customers to additional digital solutions, and collaborating with internal partners and teams to deliver customer satisfaction. This role is accountable for applying sales skills, product knowledge, and analytics to align digital solutions to current customers’ needs and meet or exceed a sales goal. What You'll Do Here Achieves sales target for assigned accounts to achieve customer retention and grow sales Provides consultative upselling and service by applying product knowledge and expertise Performs effective territory planning to drive results Supports customers to enable optimal navigation of digital products and resources Monitors success of digital courses to enable positive customer experience Cultivates relationships to ensure satisfaction and drive customer success through effective problem-solving skills and offering solutions Exceeds customer expectations, prioritizes needs, and focuses on retention and renewal of customers Acts as voice of customer to inform internal stakeholders on product and experience improvements Performs other duties as needed to achieve organizational goals Skills You Will Need Here Minimum of 2 years of experience in relationship-based role – customer or account management Strong desire and commitment to learn additional skills to close on sales opportunities Strong communication skills, written and verbal to effectively engage customers Demonstrated understanding of technology and some experience with digital products Ability to build and maintain strong and trusting customer relationships Ability to analyze data and apply to drive results Highly organized with ability to handle multiple projects and work efficiently Ability to work independently, take initiative to drive efficiency and effectiveness in the role, and take proactive approach to supporting customers and collaborating with partners Some direct sales experience preferred Bachelor’s degree or equivalent experience preferred including experience in a higher education environment, working with faculty on training and implementation of digital solutions Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $21.00 - $23.00 USD Show more Show less

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0.0 years

0 Lacs

Hinjewadi, Pune, Maharashtra

On-site

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Job Purpose Summary: Within the role of Customer Services Advisor, you will be tasked with delivering high quality customer centric solutions and being vocal about providing insights on what does not work for customers. You will have an opportunity to deal with a ‘moment of truth’ and it will be up to you on how well you do to turn it into a ‘moment of delight’. We’re a hard-working bunch and have an open culture to help fulfil your potential. You’ll need to work within a lively fast paced customer service environment and demonstrate that you’re able to delight our customers. You will be responsible for taking live chats from customers calling in relation to their bills, products, and services. Getting down to some specifics – what your day to day will look like ▪ You will be responsible for handling inbound customer queries (inc. billing, rate plans, service activations and changes, credits and adjustments, troubleshooting and complaints) using the live chat channel. ▪ Take complete responsibility of providing accurate and relevant information and to resolve customers query on the first contact. ▪ Take end to end ownership of the customer’s issue and follow through commitments. ▪ Listen actively, understand, and assess issues from customers then communicate in a calm, clear, simple and personal way. ▪ Use simple language which is clearly understood by the customer. ▪ Adhere to work schedule & thereby contributing to operational efficiencies. ▪ Meet & maintain work ethics in congruence with organizational compliance. ▪ Deliver consistently, maintaining warm & professional relationships. ▪ Deliver on efficiencies & commercial targets ▪ Contribute to business profitability through various up-sell / cross-sell initiatives. As you become more experienced in the role, you will benefit from further key skill set development within the organization, which in turn will allow you the flexibility and experience to offer support and assistance in response to business requirements beyond just the customer relations department. Skills & Competency Requirement ▪ Excellent communication skills, written and verbal ▪ Listening skills - being attentive, patient and listening without interrupting ▪ Objection handling skills - Ability to think of possible alternatives for a situation and anticipate potential obstacles ▪ Being persuasive and diligent ▪ Achievement Orientation. Takes responsibility and stays focused on self-performance ▪ Ability to work within a team and building relationship – with customers and team members ▪ Listens and responds appropriately to other team members’ ideas ▪ Problem Solving Skills. Build a logical approach to address problems. ▪ Basic levels of computer proficiency ▪ Working knowledge of MS Office applications like Word & Excel ▪ Experience of working in live chat processes or customer services or Telecoms industry (Mandatory) ▪ Experience with Upselling / Proactive Sales on live chat (Mandatory) Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹33,524.23 per month Schedule: Day shift Night shift Rotational shift Ability to commute/relocate: Hinjewadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have minimum of 6 months of experience in International Chat Support? Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person Expected Start Date: 12/06/2025

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25.0 years

0 Lacs

India

On-site

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About OpenTable With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes our sister brand, KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About Us At OpenTable, we take pleasure in Software Development. We believe that velocity comes from a dedication to clean code and proven engineering principles. We deliver creative products through rapid, continuous development. We move fast, release frequently, and believe strongly in automated testing to help maintain our quality and velocity. We break things sometimes - and that’s fine. We learn from it. Millions of diners and thousands of restaurants around the globe use our products. If you are excited by constantly challenging engineering processes and can deliver exceptional quality in a fast paced, agile environment, we'd like to meet you. Bonus points if you love restaurants too. About The Role We are seeking an experienced Senior Engineering Manager to join our Restaurant Platform Team, focusing on our B2B SaaS product that supplies reservations to the marketplace. This individual will be responsible for developing functionality within the platform, enabling in-product paid add-ons, and creating upselling opportunities. In this critical role, you will be responsible for leading high-performing engineering teams, driving technical excellence, fostering a culture of innovation, and ensuring the successful delivery of complex software solutions. You will balance hands-on technical guidance with strategic leadership, empowering your teams to achieve ambitious goals and contribute significantly to our product vision. About You We are seeking an experienced leader who is passionate about building great products and empowering engineers. The ideal candidate is a player-coach who can dive deep into technical challenges when needed, but primarily focuses on strategic direction, team growth, and fostering an environment where innovation thrives. You should be adept at navigating ambiguity, making data-driven decisions, and influencing cross-functional team members at all levels. If you are a servant leader committed to continuous improvement and have a strong bias for action, we encourage you to apply. Responsibilities Leadership & Strategy: Define and execute the technical roadmap in alignment with overall business objectives. Provide strategic direction and technical leadership to multiple engineering teams. Drive architectural decisions, ensuring scalability, reliability, and maintainability of systems. Team Management & Development: Lead, mentor, and develop a team of highly skilled engineers and engineering managers. Hold engineers to a high technical bar, and expect them to be able to speak to tradeoffs to justify their decisions. Foster a culture of continuous learning, accountability, and psychological safety. Conduct performance reviews, provide constructive feedback, and support career growth. Recruit, interview, and onboard top engineering talent. Execution & Delivery: Oversee the end-to-end delivery of complex projects, ensuring timely and high-quality outcomes. Implement and refine agile development processes and best practices. Mitigate risks, resolve impediments, and ensure clear communication across stakeholders. Cross-functional Collaboration: Partner closely with Product Management, Design, and other functional leaders to translate business requirements into technical solutions. Communicate technical concepts and project status effectively to both technical and non-technical audiences. Champion engineering best practices and drive continuous improvement initiatives. Required Skills & Qualifications Experience: 12+ years of progressive experience in software engineering, with at least 4 years in an Engineering Manager or Senior Engineering Manager role, leading multiple teams or complex domains. Proven track record of successfully delivering large-scale, high-impact software products. You can roll up your sleeves to work with engineers if needed. Proven track record of leading full stack teams with a variety of skills. Technical Competence: Strong understanding of modern software architecture and distributed systems. Proficiency in JAVA and Rest APIs and familiarity with various technology stacks. Proficiency in Database technologies and Event Driven Architecture. Deep understanding of software development lifecycle (SDLC), CI/CD, and testing methodologies. Expertise in JavaScript and JavaScript frameworks like React would be a plus. Past experience of using AI tools & technologies, especially in the applied AI field. Leadership & Management: Exceptional leadership, coaching, and mentoring skills. You empower engineers and take pride in unlocking their potential. Demonstrated ability to build, motivate, and retain high-performing engineering teams. Strong critical thinking and problem-solving abilities. Excellent communication, interpersonal, and negotiation skills. Benefits And Perks Work from (almost) anywhere for up to 20 days per year Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to HeadSpace Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) No meeting Fridays Paid parental leave Generous paid vacation + time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups Quarterly team offsites Tax optimisation options Generous health insurance Pension fund Diversity, Equity, and Inclusion At OpenTable/KAYAK, we aspire to be a workplace that fosters inclusion and reflects the diverse communities we serve. Hiring people with different backgrounds and perspectives is critical to innovation and to how we deliver great experiences for our users, partners, and teams. We strive to be an open and welcoming environment so that no matter who you are, you can be yourself. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation(s). Show more Show less

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1.0 - 6.0 years

8 - 18 Lacs

Pune

Work from Office

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Role & responsibilities: Client Presentations & Demos: Conduct presentations and demos that clearly communicate the value proposition of Jeeva.ai to clients. Client Relationship Management: Maintain strong, ongoing relationships with existing clients, identifying opportunities for upselling, cross-selling, and ensuring repeat business. Onboarding New Clients: Lead the onboarding process, ensuring a smooth transition and a thorough understanding of our products and services. Account Performance Review: Regularly review client account performance, identify areas for improvement, and implement strategies to drive better results and client satisfaction. Issue Resolution: Act as the point of escalation for client issues, collaborating with internal teams to resolve problems promptly and effectively. Product Expertise: Develop a deep understanding of our products and services to provide expert guidance and support to clients. Feedback & Improvement: Gather and analyze client feedback to inform product development and service improvements. Preferred candidate profile: Experience: 1+ years in Customer Success, Account Management, or a related role with a proven track record of meeting or exceeding sales targets. Consultative Approach: You take a solutions-oriented approach to business development and client success efforts. Communication Skills: Strong written and verbal communication skills, with the ability to pitch value offerings effectively. Proactive & Driven: A self-starter with a go-getter attitude, quick learner, and target-oriented. Tech-Savvy: Comfortable using CRM software and keeping it consistently updated. Geographical Knowledge: Familiarity with US geography and experience in lead generation for software product and service sales. Relationship Builder: Adept at communicating with customers, understanding their needs, and identifying sales opportunities.

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0.0 - 2.0 years

0 Lacs

Kochi, Kerala

Remote

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Additional Information Job Number 25093186 Job Category Sales & Marketing Location Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India, 682042 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand’s Customer Service Standards and property’s Brand Standards. Executes and supports the business Customer Service Standards and property’s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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0 years

0 Lacs

New Delhi, Delhi, India

Remote

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🌟 Sales & Marketing Summer Internship @ Cook n Klean 🌟 Step into the world of Sales & Marketing—make your summer count with real-world experience! 📌 Role: Sales & Marketing Intern 🏢 Company: Cook n Klean ⏳ Duration: 60 Days 🕒 Time: 2–4 hrs/day | Sunday Off 🌍 Location: Remote 🗓 Orientation: 7th June 2025 🚀 Start: Post Orientation 💸 Stipend: Performance-Based 📝 Reg. Fee: ₹199 (Paid ONLY on Orientation Day) 🎯 Earn up to ₹10k (based on performance) 🔥 What You’ll Learn: • Sales Funnel & Client Journey • Customer Relationship Management • Digital Marketing Basics • Content Creation & Strategy • Social Media Campaign Handling • Pitching to Potential Clients • CRM Tools & Data Management • Email Marketing & Follow-ups • Upselling & Cross-Selling Tactics • Collaboration with Design & HR Teams 🛠 Intern Tasks: • Engage and convert provided leads into customers • Pitch products/services to potential clients • Assist in creating marketing strategies • Handle social media promotions • Conduct market research • Support email campaigns and follow-ups • Maintain client records on Excel/CRM • Build and maintain long-term customer relationships • Present weekly performance updates ✅ Who Can Apply? • College students/fresh grads (Marketing/Sales preferred) • Strong verbal & written communication skills • Social media savvy • Basic knowledge of Excel/Google Sheets • Enthusiastic and target-driven 📥 Register Now: 👉 tahsinlaskar30@gmail.com 🌐 Visit: [https://www.cooknklean.com] Show more Show less

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2.0 years

0 Lacs

Delhi, India

On-site

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Location: Saket, New Delhi (On-site) Employment Type: Full-Time About Iron Man Lifestyle Iron Man Lifestyle is a profitable, fast-growing dating and lifestyle coaching company committed to helping Indian men overcome social anxiety, build confidence and social skills, and form deeper, more fulfilling relationships. We’re on a mission to become the best in the world at what we do—and we’re looking for people who are fired up to be part of this journey. About the Role As a Customer Success Executive, you will lead the Customer Success department and play a key role in shaping and optimizing the entire customer journey. This is a leadership position responsible for improving customer retention, increasing lifetime value (LTV), and enhancing the overall client experience, all of which contribute directly to company revenue. You will develop systems, processes, and teams that ensure our clients succeed and continue to invest in our offerings. Key Responsibilities Customer Journey & Experience: Define and improve every stage of the customer journey to maximize client outcomes and satisfaction. Monitor client progress and implement strategies for continuous improvement. Account Management: Serve as the single point of contact (SPOC) for all clients. Handle queries, grievances, and provide guidance to ensure successful engagement. Increase Lifetime Value (LTV): Boost retention and repeat purchases. Identify opportunities for upselling, cross-selling, and improving gross profit per client. Reduce Churn: Investigate churn reasons, build strategies to reduce drop-offs, and lead onboarding/engagement initiatives. Improve Collections: Establish systems to reduce missed payments and improve collection efficiency. KPI Management: Track and optimize key Customer Success metrics—Net Promoter Score (NPS), adherence rate, testimonial rate, LTV, LTGP, etc. Drive Referrals & WOM: Create formal processes for generating referrals and amplifying word-of-mouth marketing. Feedback Loop: Collect, analyze, and present customer feedback to improve product/service offerings. Qualifications 1–2 years of experience in a customer-facing role with a proven track record of meeting or exceeding individual and team targets. Demonstrated experience improving customer experience and client retention. Bachelor’s degree in a relevant field. Strong communication and interpersonal skills. Ability to build and execute processes from scratch. Experience with contract renewals, quotations, or client lifecycle management is a plus. Bias toward action, accountability, and results. Who You Are You’re passionate about serving and helping others. You’re a builder and executor—not just an idea person, but someone who gets things done. You’re emotionally intelligent and able to handle customer concerns with grace and composure. You have a “whatever-it-takes” attitude, respect deadlines, and thrive on ownership. You’re aligned with our mission and values of helping Indian men grow in confidence and emotional depth. You’re committed to personal development and embody what we teach. Why Join Us? We’re changing lives—literally—and you’ll be at the forefront of that transformation. As a growing company, we offer a high-impact role, room to grow, and the chance to build a department from the ground up. If you’re ready to work with a mission-driven, fast-paced team in Delhi—and want to lead the charge in customer success—we want to hear from you. Show more Show less

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1.0 - 3.0 years

0 Lacs

Ahmedabad, Gujarat, India

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Skills: Cold Calling, Lead Qualification, CRM Management, Product Demonstration, Negotiation & Closing, Relationship Building, Time Management, Customer Retention, Company Overview Rubik Infotech Pvt Ltd is a pioneering force in the field of cybersecurity solutions, committed to protecting digital assets and ensuring seamless business operations. Established in Ahmedabad, Gujarat, we strive to lead the industry with advanced IT security services, safeguarding organizations against the ever-evolving landscape of cyber threats. With a dedicated workforce of 51-200 professionals, we aim to fortify the digital world, simplifying technology complexities for businesses worldwide. Job Overview Rubik Infotech Pvt Ltd is seeking a Mid-Level Inside Sales Representative for our office in Ahmedabad. This full-time position requires a professional with 1 to 3 years of experience in sales. The ideal candidate will have a strong aptitude for technology sales, adept at engaging potential clients and securing ongoing customer relationships. If you are enthusiastic about contributing to our mission of enhancing cybersecurity, we invite you to join our team. Qualifications And Skills Proven experience in cold calling with a strong ability to initiate and manage initial conversations with potential clients, turning interest into actionable opportunities. Skilled in lead qualification, capable of assessing prospects' needs and interests to determine potential fit and priority, optimizing sales efforts and resources. Proficiency in CRM Management, efficiently using software tools to track interactions, manage contacts, and support strategic decision-making processes. Demonstrated expertise in product demonstration, effectively showcasing our solutions to meet client needs and addressing diverse queries with confidence and clarity. Strong negotiation and closing skills, with a track record of converting prospects into customers through strategic and persuasive communication techniques. Ability to build and maintain long-lasting relationships with clients, ensuring continued satisfaction and exploring new business opportunities. Excellent time management skills, managing multiple priorities and tasks effectively to meet tight deadlines and achieve sales objectives consistently. Focus on customer retention, working to consistently deliver excellent service and support, ensuring loyalty and repeat business from existing customers. Roles And Responsibilities Initiate and manage cold calls to identify and qualify sales opportunities, creating a strong pipeline of potential clients. Engage prospects through product demonstrations, showcasing the value and effectiveness of our cybersecurity solutions to address their unique needs. Maintain organized records of interactions and transactions in the CRM system, ensuring accurate and up-to-date information on all clients. Negotiate terms and close sales deals, aligning client requirements with our service capabilities and delivering exceptional value propositions. Develop and nurture strong relationships with clients to ensure high levels of satisfaction and identify opportunities for upselling or cross-selling. Provide continuous feedback to the product development team to help enhance our offerings based on customer insights and market trends. Collaborate with the marketing team to align sales strategies with company objectives and drive effective campaigns for maximum reach. Monitor and analyze sales metrics regularly, using data-driven insights to refine strategies and improve performance consistently. Show more Show less

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3.0 years

0 Lacs

Mumbai, Maharashtra, India

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Job Description About Times Internet At Times Internet, we build premium digital products that simplify and enhance the everyday lives of people. We are India’s largest digital products company with a presence in a wide range of categories across news, entertainment, marketplaces and transactions. Many of our products are market leaders & iconic brands in their own right. TOI, ET, Indiatimes, NBT, Cricbuzz, among others, are products that bring you closer to your interests and aspirations. We are excited by new possibilities and look forward to bringing new products, ideas and technologies that help people make the most of every day. Build a career of purpose & passion with Times Internet. About Business Unit : Colombia_CTN Operation Colombia is an AI-driven AdTech platform that powers personalized advertising experiences. It delivers over 15 billion monthly recommendations to more than 650 million users globally. Utilizing cutting-edge machine learning models, Colombia helps advertisers and publishers maximize engagement through targeted and data-driven ad placements. Job Summary We are in search of a passionate, highly motivated Client Success Manager to join our team in India. You will be working directly with some of our largest clients to understand their business objectives and recommend strategies, manage the relationship, optimize their campaigns, communicate their needs internally, and lead all discussions/reviews. Besides building strong relationships with our clients, your success will be measured by ambitious revenue goals and your capacity to generate additional revenue by upselling/cross-selling with deeper penetration across the industry. Therefore, we expect you to combine deep industry knowledge with strong client and relationship-building instincts. Responsibilities Provide top-level strategic account management to advertisers to ensure retention and client satisfaction. Develop and maintain strong partnerships with clients at all levels Advise on client’s digital strategy and educate advertisers on TIL’s offerings as per marketing objective Take part in client business reviews and communicate performance optimizations recommended along with the planned roadmap. Escalating internally any issues and concerns raised by clients. Partner closely with the support teams (Product Team, Tech Solutions, Operations support and Creative Services) to ensure optimal strategy and campaign setup. Negotiate additional budgets along with upselling new products. Minimum Requirements Must have at least 3+ years of experience in direct advertising/marketing experience, managing clients with revenue accountability. Proficient knowledge and experience in display, performance marketing, and full-funnel account strategy initiatives. Must be PASSIONATE about marketing, enjoy thinking outside the box, and love driving results for their clients! Proven experience in managing and growing top-tiered clients in a fast-paced, innovative, and revenue-driven environment. Proven track record of analytical, problem-solving, and decision-making skills. Self-driven, highly motivated, and confident in providing outstanding service and optimal performance of campaigns for top clients. Experience working in the AdTech industry is a plus. Must love working collaboratively across multiple teams. Show more Show less

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2.0 - 31.0 years

0 - 0 Lacs

Jaya Nagar, Bengaluru/Bangalore Region

Remote

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Job Info / Job Description: • Develop and execute strategic sales plans to meet and exceed revenue targets within the B2B enterprise segment, • Identify opportunities for upselling and cross- selling IT hardware Products • Support win strategy development including win strategy workshop preparation and output documentation • Market Coverage and the monthly increase in the number of billing counters • New partner acquisition, Report creation and team building • Individual contribution to business development • Timely claims of schemes from OEM, payment collection, and scheme disbursement • Focus on end-user and partner sales, Pre- Sales • Assist/Manage Large Enterprises accounts and Strategic Pursuits • Business development experience within a complex solution environment requiring interaction with senior management / the executive board. • Strong organizational, facilitation and project management skills • Experience, capability in client interfacing roles • Team Work :Highly credible with the ability to influence both internally with colleagues, and externally with clients. • Conduct market research on prospective clients • Gather internal statistics and information to support the sales process • Determined and enthusiastic in bringing pursuits to a successful closure • Act as an ambassador to drive increased offshore participation in the sales process • Work along with Sales/Front office and Delivery teams on RFP/RFQ’s requirements for proposal content by analyzing the bid details, solutioning concepts and associated risks for the project. • Co-ordinate with the business development, solution development team to understand requirement and formulate proposal accordingly as per client requirements

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3.0 - 31.0 years

0 - 0 Lacs

Bhubaneswar

Remote

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Identifying new sales opportunities through lead generation, cold calling, and networking. Conducting product or service presentations tailored to the needs of clients and prospective customers. Negotiating contracts and agreements, ensuring mutual satisfaction and alignment with company goals. Overseeing a portfolio of existing accounts, strengthening client relationships, and identifying upselling opportunities. Collaborating with internal teams, including marketing and customer support, to ensure a seamless client experience. Meeting and exceeding sales quotas, tracking progress using CRM software, and generating regular performance reports. Staying informed about industry trends, competitors, and emerging market opportunities to maintain a competitive edge. Representing the company at industry events, conferences, and trade shows to enhance brand visibility and generate leads ONLY FOR INDUSTRY KNOWLDGE. LOCATION:- ROURKELA

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0.0 - 31.0 years

0 - 0 Lacs

Bengaluru/Bangalore

Remote

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A Guest Service Associate (also known as a Guest Service Agent or Front Desk Associate) plays a crucial role in the hospitality industry, focusing on providing excellent customer service and ensuring guest satisfaction. Their responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, resolving complaints, and providing information about hotel amenities and local attractions. Key Responsibilities: Greeting and Welcoming Guests: Creating a positive first impression and making guests feel welcome. Handling Check-Ins and Check-Outs: Verifying guest information, issuing keys, and processing payments. Addressing Guest Inquiries: Answering questions about hotel services, amenities, and local attractions. Resolving Guest Complaints: Promptly addressing and resolving any guest concerns or issues. Providing Information: Offering assistance with directions, local attractions, and other needs. Maintaining a Clean and Organized Front Desk: Ensuring a presentable and functional front desk area. Coordinating with Other Departments: Communicating with housekeeping and maintenance staff to ensure a smooth guest experience. Upselling Services: Offering additional services or amenities to enhance the guest stay. Ensuring Guest Satisfaction: Aiming to make each guest's stay a positive and memorable one.

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