Service Manager – Fasttracks Car Care Services

5 years

6 - 9 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

5+ years experience in automobile service, detailing, accessories, or workshop operations

Strong knowledge of:

Car detailing services (PPF, Ceramic, Detailing, Interior)

Aftermarket accessories & modifications

Customer handling for premium vehicles

Key Responsibilities

End-to-end ownership of service operations

Job card creation, allocation, tracking & closure

Quality control before vehicle delivery

Customer consultation & upselling premium services

Vendor coordination (accessories, consumables)

Daily revenue, productivity & escalation reporting to Owner

Training & discipline of technicians

KPIs

Service TAT adherence

Customer satisfaction & repeat visits

Upsell value per vehicle

Zero rework/complaints

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹75,000.00 per month

Ability to commute/relocate:

  • Hyderbad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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