Travel Executive

Company:

Location: Choolai, ChennaiJob Title: Travel ExecutiveRole Type: On-site (Monday–Saturday, and as required)Experience: Minimum 2 years

Position Overview

Travel Executive

FIT (Free Independent Traveller) handling and Group Departures

Key Responsibilities

FIT Handling

• Handle end-to-end FIT travel requirements including itinerary planning, flights, hotels, sightseeing, transfers, visas, and insurance.
• Design customized travel itineraries based on client preferences, budget, and travel objectives.
• Coordinate with hotels, airlines, DMCs, and ground handlers for confirmations and best pricing.
• Share quotations, handle revisions, and close bookings efficiently.
• Provide pre-departure briefings and post-travel support.
  

Group Departures Management

• Plan, manage, and execute domestic and international group departures.
• Coordinate group air tickets, hotel blockings, transportation, sightseeing, meals, and tour managers.
• Handle group manifests, rooming lists, flight lists, and travel documentation.
• Ensure timely coordination with vendors and smooth on-ground operations.
• Support tour managers and group leaders during departures and emergencies.
  

Client Coordination & Support

• Act as the single point of contact for clients from inquiry to trip completion.
• Address client queries, changes, and service issues promptly.
• Maintain high service standards to ensure customer satisfaction and repeat business.
  

Documentation, Billing & Reporting

• Prepare vouchers, invoices, confirmations, and travel documents.
• Maintain accurate booking records and client files.
• Generate weekly, monthly, and annual sales and operations reports.
  

Payment Follow-ups

• Coordinate with clients for advance payments, balance collections, and post-travel settlements.
• Liaise with the accounts team for reconciliation and outstanding follow-ups.
  

Skills & Qualifications

• Minimum 2 years of experience in FIT handling and/or group departures in a travel agency.
• Strong knowledge of international destinations, itineraries, and supplier networks.
• Ability to manage multiple bookings simultaneously.
• Proficiency in MS Office (Excel, Word).
• Excellent communication, negotiation, and customer service skills.
• Strong attention to detail and problem-solving ability.
  

Language Requirements

• Fluent in English, Hindi, and Tamil (spoken).
  

Work Schedule

• Monday to Saturday
• Additional working hours during group departures or peak travel seasons as required.
  

Preferred Candidate Traits

• Organized, proactive, and customer-focused.
• Ability to work under pressure and meet deadlines.
• Willing to work on-site and travel as required for group coordination.
  

Application Instructions & Next Steps

• What to include: Current CV, expected notice period, current and expected CTC (optional), and any sample itineraries or portfolio pieces that demonstrate relevant experience (if available).
• Application deadline: Applications will be reviewed on a rolling basis. For priority consideration, please apply asap.
• Selection timeline: Shortlisted candidates will be contacted within 5–7 business days for an initial phone screen. Successful candidates will be invited for an in-person interview and practical assessment within two weeks of the phone screen. Final offers will typically be communicated within one week after the final interview.
• Equal opportunity: Explorico Global Destinations is an equal opportunity employer. We welcome applications from all qualified candidates.