Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Summary:
The
Transformation Consultant
plays a key role in leading and managing business transformation initiatives across the organization or for clients. This position entails evaluating existing procedures, seeing areas for improvement, putting strategic adjustments into place, and making sure that new systems, technologies, or methods of operation are adopted smoothly. The ideal applicant has extensive experience managing change in intricate, cross-functional settings and is very analytical and people-oriented.
Key Responsibilities:
- Lead and deliver end-to-end business transformation initiatives, aligning strategic objectives with process, technology, and people solutions.
- Analyze and redesign core transactional processes, including mapping of upstream and downstream workflows to identify and eliminate inefficiencies and enhance value delivery.
- Drive Lean Six Sigma initiatives /projects , applying structured problem-solving techniques to identify root causes, reduce waste, and improve process performance.
- Partner with cross-functional stakeholders (IT, HR, Operations, Finance, etc.) to ensure alignment, engagement, and adoption of transformation programs.
- Facilitate workshops, training sessions, and coaching engagements to build organizational capability in continuous improvement and change resilience ( conduct Lean 6 SIX SIIGMA training .
- Support the development and execution of change management strategies, communication plans, and stakeholder engagement roadmaps
- Utilize data-driven insights to inform decisions, measure outcomes, and monitor progress against key performance indicators (KPIs).
- Manage project timelines, deliverables, and risks using project management best practices and tools
- Promote a culture of continuous improvement by embedding lean thinking and performance excellence into day-to-day operations.
- Stay updated on industry trends, methodologies (Agile, Lean, Six Sigma), and digital tools that support business transformation.
Key Skills & Competencies:
- Strong ability to break down complex problems, analyze data, and develop actionable, high-impact solutions
- Excellent communication and interpersonal skills, with a proven track record of managing and influencing stakeholders at all levels
- Deep understanding of business operations across processes, with domain expertise in Finance & Accounting , transactional processing functions
- Demonstrated success in leading multi-disciplinary teams and managing change across dynamic environments
- Skilled in applying project management and change management principles ( Lean 6 Sigma ) to ensure initiative success and sustainable adoption
- Strong grasp of process optimization, automation technologies, and digital transformation trends.
- Ability to operate effectively in complex organizations, building alignment and driving consensus across diverse groups.
- Proficient in tools like MS Excel, PowerPoint, Visio, and project tracking software
- Experience / Knowledge in ISO Standards is desirable.
Qualifications:
- Any degree with 12 + years of experience in business transformation, management consulting, or related domains with a proven track record of delivering impactful change
- Lean Six Sigma (Black Belt) is mandatory.
- Exposure to digital transformation initiatives (AI, RPA, ERP implementation, cloud migration, etc.)
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
