Transcom is hiring For customer Sales Associate For Insurance Sales ||

0 - 3 years

2 - 3 Lacs

Posted:2 months ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Great Opportunity to make their career with Transcom! HR Connect-Ms.Khushboo Gupta +91-8958110044 (11am-5pm) Introduction Are you passionate about building a career in sales and customer success? Heres your chance to work with a reputed brand and contribute to one of the fastest-growing sectors in India Health & Life Insurance . We are hiring dynamic individuals for the role of Customer Success Associate . Company Overview Transcom is a global leader in customer experience and business process outsourcing. With a strong presence across various domains, Transcom delivers excellent customer service solutions and empowers employees with growth-driven opportunities. We are now expanding our domestic health and life insurance vertical and looking for enthusiastic talent to join the team. Job Overview As a Customer Success Associate in the Health & Life Insurance process, you will play a key role in engaging with potential customers and helping them choose the right insurance products. This is a domestic outbound process where your primary responsibility will be to connect with interested leads, understand their needs, and guide them through suitable insurance plans. Key Responsibility Areas (KRA) Engage with interested leads to promote and explain suitable insurance products. Understand customer needs and recommend insurance plans that match their requirements. Resolve customer queries with a consultative approach, maintaining a professional and empathetic tone. Ensure accurate documentation and compliance with process guidelines. Maintain high customer satisfaction and sales conversion rates. Skills Required Excellent communication skills in English and Hindi Clear pronunciation and grammar; no MTI (Mother Tongue Influence) or RTI (Regional Tone Influence) Strong interpersonal skills with confidence in sales conversations Basic computer knowledge and ability to handle tools and scripts Versant Level 6 certified (required during the selection process) What We Offer Salary: Freshers: Up to 25,000 CTC Experienced: Up to 30,000 CTC (based on last drawn salary) Attractive incentive structure and performance-based growth Opportunity to work in a stable, reputed organization Learn and grow in the booming insurance sales domain Supportive team culture and professional development opportunities

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