Ensure achievement of Renewal Collection targets - Ensure achievement of Persistency targets - Manage outsourced activities & outbound call center vendors for Renewals & achieve targets - Ensure Retention of customers and improve surrender retention - Ensure smooth functioning of operational activities of ECS and other related processes - Planning, strategizing and implementation of various action plans for improving persistency, renewal collection and retention - Launch & manage contests, R&R for vendors and internal sales teams - Identify opportunities to improve renewal collections through innovative means through alternate modes of collection & data enrichment - Data Analysis and data mining for strategy formulation - MIS and other related information Key Performance Indicators : - Improve operational efficiency for enhanced customer service and streamline internal processes pertaining to Billing, ECS Registrations Surrender Retention, MIS reporting, System enhancements & ISO audit - Retain maximum policies by convincing the customers - Skill and Personality Development of team Quantitative - Manage overall cost for the renewal collection activity, Improve collections through Vendors & Internal Sales team - Achieve 13th month Persistency Targets and Overall Collection target Preferred Credentials : Work experience : - Strong collections and retention projects experience while working with either a consulting setup or a shared services setup. - Exposure to Insurance clients is preferred. Candidates who have worked with an insurance company and then moved into Global operations roles with MNC Insurers can also be consider Job Type: Full-time Pay: ₹30,461.64 - ₹45,512.34 per month Schedule: Day shift Morning shift Application Question(s): Must be from Insurance Broker Company - Handle Renewals Work Location: In person Speak with the employer +91 9876543210

Job Title: Team Leader – Health Insurance (Telesales Experience Preferred) Location: Noida Sector 2 Industry: Health Insurance / BFSI Department: Sales (Tele-sales) Employment Type: Full-time Job Summary: We are seeking a dynamic and results-driven Team Leader – Health Insurance to join our Noida Sector 2 office. The ideal candidate will have prior experience leading telesales teams, preferably in the health insurance domain. You will be responsible for supervising a team of telesales executives, ensuring performance targets are met, and maintaining high service quality standards. Key Responsibilities: Lead, motivate, and manage a team of telesales executives focused on selling health insurance products. Monitor daily activities and performance metrics of the sales team. Ensure achievement of monthly and quarterly sales targets. Coach and provide regular feedback to team members to improve performance and productivity. Implement sales strategies and techniques to maximize conversions and revenue.. Address customer escalations and ensure timely resolutions. Collaborate with the training team to upskill and onboard new hires. Provide regular performance reports to senior management. Key Requirements: Graduate in any discipline (Bachelor’s degree preferred). 2–4 years of relevant experience in health insurance sales; minimum 1 year as a team leader. Strong telesales or telemarketing experience is a plus . Excellent leadership, communication, and interpersonal skills. Goal-oriented with a focus on achieving team KPIs. Proficiency in MS Office and CRM software. Preferred Skills: IRDAI certified (preferred, but not mandatory). Fluency in English and Hindi. Ability to thrive in a fast-paced, performance-driven environment. Job Type: Full-time Pay: ₹13,078.51 - ₹47,749.84 per month Benefits: Provident Fund Schedule: Day shift Morning shift Application Question(s): Team Lead - Health Insurance ONLY Work Location: In person Speak with the employer +91 9876543210

A Collection Telecaller, also known as a Tele Collection Executive or a Collection Agent, is primarily responsible for contacting customers with overdue payments to collect outstanding debts Outbound Calling: Making calls to customers with overdue accounts to initiate collection efforts. Customer Interaction: Communicating professionally and persuasively with customers, understanding their financial situations, and negotiating payment terms. Record Keeping: Maintaining detailed and accurate records of all communication and payment arrangements in a CRM system. Payment Management: Updating systems with payment status, follow-up actions, and any relevant Job Type: Full-time Pay: Up to ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Application Question(s): Recovery/Collection Experience required Work Location: In person

A Collection Telecaller, also known as a Tele Collection Executive or a Collection Agent, is primarily responsible for contacting customers with overdue payments to collect outstanding debts Outbound Calling: Making calls to customers with overdue accounts to initiate collection efforts. Customer Interaction: Communicating professionally and persuasively with customers, understanding their financial situations, and negotiating payment terms. Record Keeping: Maintaining detailed and accurate records of all communication and payment arrangements in a CRM system. Payment Management: Updating systems with payment status, follow-up actions, and any relevant Job Type: Full-time Pay: Up to ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Application Question(s): Recovery/Collection Experience required Work Location: In person

Taxation & Compliance: Handle TDS deduction, payment, and quarterly returns (24Q/26Q) . Manage GST return filing (GSTR-1, GSTR-3B) and reconciliation. Coordinate with auditors and tax consultants for compliance and assessments. Accounts Payable: Process vendor invoices, ensure timely payments, and maintain accurate records. Perform vendor reconciliations , handle credit notes, and resolve payment issues. Monitor outstanding payables and maintain aging reports. Accounts Receivable: Raise invoices to clients/customers and follow up on collections. Maintain customer accounts and track outstanding receivables . Prepare aging analysis and send payment reminders. General Accounting & Reporting: Maintain daily financial records in accounting software (e.g., Tally, Zoho Books, QuickBooks). Bank reconciliations, journal entries, and ledger scrutiny. Assist in month-end and year-end closing procedures. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Application Question(s): TDS/GST -Accounting Work Location: In person

Key Responsibilities: Make outbound calls to potential customers. Explain products/services over the phone. Generate leads and fix appointments. Follow up with interested customers. Maintain call records and update the database. Achieve daily/weekly targets. Key Skills Required: Good communication skills (Hindi/English/regional language) Basic computer knowledge Positive attitude and confidence Willingness to learn and grow Punctual and disciplined Preferred: Immediate joiners Basic sales or customer service knowledge (preferred but not mandatory) Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Application Question(s): Immediate Joiner Work Location: In person

Key Responsibilities: Make outbound calls to potential customers. Explain products/services over the phone. Generate leads and fix appointments. Follow up with interested customers. Maintain call records and update the database. Achieve daily/weekly targets. Key Skills Required: Good communication skills (Hindi/English/regional language) Basic computer knowledge Positive attitude and confidence Willingness to learn and grow Punctual and disciplined Preferred: Immediate joiners Basic sales or customer service knowledge (preferred but not mandatory) Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Application Question(s): Immediate Joiner Work Location: In person

Job Title: TDS Specialist (with Payroll Learning Opportunity) Location: Moti Nagar Department: Finance / Payroll Reports To: Payroll Manager / Finance Controller Job Type: Full-Time About the Role: We are seeking a detail-oriented and motivated TDS Specialist who is keen to expand their expertise into Payroll processing . This is an excellent opportunity for someone with a strong foundation in Tax Deducted at Source (TDS) and compliance to grow into a broader role within payroll and employee compensation. Key Responsibilities: TDS Compliance & Operations (Primary Focus): Ensure timely deduction and deposit of TDS on salaries and vendor payments. Prepare and file quarterly TDS returns (Form 24Q, 26Q). Manage TDS reconciliation (TRACES vs. books of accounts). Handle TDS certificates (Form 16/16A) issuance. Respond to TDS-related notices and assessments. Payroll (Learning & Supporting): Support the payroll team in monthly payroll processing activities. Assist in salary structuring, statutory deductions (PF, ESI, PT), and taxation. Help reconcile payroll-related accounts and coordinate with HR and Finance. Learn to manage payroll compliance such as ECR filing, PT returns, etc. Work towards taking independent ownership of payroll processing over time. Skills & Qualifications: Bachelor's degree in Commerce, Accounting, or related field. 2–4 years of experience in TDS operations and compliance. Basic understanding of payroll processes is a plus (training will be provided). Strong analytical, problem-solving, and Excel skills. Familiarity with Tally, SAP, or payroll software is an advantage. Willingness to learn and take initiative in acquiring new responsibilities. Job Types: Full-time, Fresher Pay: ₹22,000.00 - ₹32,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Experience: TDS Specialist: 2 years (Required) Work Location: In person

Job Title: Health Insurance Sales Telecaller Location: Noida, Uttar Pradesh Job Type: Full-time Experience: 1-3 years Industry: Insurance / BPO / Sales Key Responsibilities: Make outbound calls to potential customers to promote health insurance plans. Understand customer requirements and offer suitable insurance products. Provide excellent customer service and follow up on queries. Stay updated with product knowledge and insurance industry trends. Requirements: Education: Minimum 12th pass; graduates preferred. Experience: 1-3 years in telesales/insurance sales/customer support. Communication Skills: Excellent verbal communication in Hindi and/or English. Job Types: Full-time, Permanent Pay: Up to ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Application Question(s): Health Insurance Sale (Preferred) Language: English (Required) Work Location: In person Application Deadline: 04/07/2025

Job Title: Health Insurance Sales Telecaller Location: Noida, Uttar Pradesh Job Type: Full-time Experience: 1-3 years Industry: Insurance / BPO / Sales Key Responsibilities: Make outbound calls to potential customers to promote health insurance plans. Understand customer requirements and offer suitable insurance products. Provide excellent customer service and follow up on queries. Stay updated with product knowledge and insurance industry trends. Requirements: Education: Minimum 12th pass; graduates preferred. Experience: 1-3 years in telesales/insurance sales/customer support. Communication Skills: Excellent verbal communication in Hindi and/or English. Job Types: Full-time, Permanent Pay: Up to ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Application Question(s): Health Insurance Sale (Preferred) Language: English (Required) Work Location: In person Application Deadline: 04/07/2025

Job Title: Team Lead – Health Insurance Location: Noida, Sector 16 Job Type: Full-Time Experience Required: 3–6 Years (in Health Insurance ) Industry: Health Insurance / Insurance BPO / TPA Services Working Days: 6 Days Job Summary: We are seeking an experienced and dynamic Team Lead to manage and guide a team focused on health insurance processes , including claims processing, policy servicing, customer service, or back-office operations. The ideal candidate will have a strong understanding of the health insurance domain and proven experience in team management. Key Responsibilities: Lead a team handling health insurance operations (claims processing, underwriting support, customer service, or data entry). Monitor team performance, productivity, and quality KPIs to meet SLA targets. Ensure compliance with IRDAI regulations and internal process standards. Provide training, guidance, and mentorship to new and existing team members. Act as a point of escalation for client issues or process gaps. Collaborate with QA, MIS, and other departments to improve workflow efficiency. Prepare daily, weekly, and monthly reports for management. Coordinate with clients/stakeholders to address process updates and feedback. Manage shift schedules, leaves, and workforce planning for the team. Job Types: Full-time, Permanent Pay: Up to ₹700,000.00 per year Benefits: Provident Fund Application Question(s): Must have health insurance team handling exp. Work Location: In person Speak with the employer +91 7303330860

Key Responsibilities: Call prospective leads provided by the company to promote and sell health insurance products. Understand customer needs and suggest suitable insurance plans. Explain policy features, benefits, and premium details clearly. Follow up with leads to increase conversion. Maintain accurate records of calls and sales in CRM. MUST HAVE ANY SALES EXPERIANCE Job Types: Full-time, Permanent Pay: Up to ₹20,000.00 per month Benefits: Provident Fund Application Question(s): Any sales exp. required Work Location: In person

Key Responsibilities: Call prospective leads provided by the company to promote and sell health insurance products. Understand customer needs and suggest suitable insurance plans. Explain policy features, benefits, and premium details clearly. Follow up with leads to increase conversion. Maintain accurate records of calls and sales in CRM. MUST HAVE ANY SALES EXPERIANCE Job Types: Full-time, Permanent Pay: Up to ₹20,000.00 per month Benefits: Provident Fund Application Question(s): Any sales exp. required Work Location: In person

Job Title: Insurance Trainer Location: Noida Sector 15 Salary: Up to ₹30,000 per month Experience Required: 2–5 years in training or insurance domain Employment Type: Full-time Job Summary: We are seeking a skilled and passionate Insurance Trainer to join our team in Noida Sector 15 . The ideal candidate will have hands-on experience in the insurance sector and strong training delivery skills. You will be responsible for equipping new hires and existing employees with the knowledge and skills required to perform effectively in insurance sales, claims processing, or customer service roles. Key Responsibilities: Conduct training sessions on insurance products, sales techniques, and regulatory guidelines (IRDAI). Develop and deliver onboarding and refresher training for new and existing employees. Create training materials, presentations, and assessments tailored to business needs. Monitor training effectiveness through tests, feedback, and performance metrics. Stay updated on the latest insurance industry trends, compliance changes, and best practices. Coordinate with internal teams to schedule and manage training programs. Provide coaching and support to enhance employees' insurance knowledge and communication skills. Job Type: Full-time Pay: Up to ₹30,000.00 per month Application Question(s): Insurnace knowledge Must Work Location: In person

Telecaller position is open for immediate hiring Responsibilities: Making calls to potential customers Explaining company services and products Maintaining daily call records Submitting daily progress reports Qualifications: 12th grade or higher education Fluent communication skills in the local language Basic computer skills Job Types: Full-time, Fresher Pay: Up to ₹18,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person

Salary: Up to 18,000/month + incentives Job Responsibilities: Make outbound calls to potential customers Explain products/services and generate leads or close sales Maintain records of calls and customer information Follow up on leads and maintain customer relationships Job Types: Full-time, Fresher Pay: ₹18,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person