Insurance Broker - Renewal

Ensure achievement of Renewal Collection targets - Ensure achievement of Persistency targets - Manage outsourced activities & outbound call center vendors for Renewals & achieve targets - Ensure Retention of customers and improve surrender retention - Ensure smooth functioning of operational activities of ECS and other related processes - Planning, strategizing and implementation of various action plans for improving persistency, renewal collection and retention - Launch & manage contests, R&R for vendors and internal sales teams - Identify opportunities to improve renewal collections through innovative means through alternate modes of collection & data enrichment - Data Analysis and data mining for strategy formulation - MIS and other related information Key Performance Indicators : - Improve operational efficiency for enhanced customer service and streamline internal processes pertaining to Billing, ECS Registrations Surrender Retention, MIS reporting, System enhancements & ISO audit - Retain maximum policies by convincing the customers - Skill and Personality Development of team Quantitative - Manage overall cost for the renewal collection activity, Improve collections through Vendors & Internal Sales team - Achieve 13th month Persistency Targets and Overall Collection target Preferred Credentials : Work experience : - Strong collections and retention projects experience while working with either a consulting setup or a shared services setup. - Exposure to Insurance clients is preferred. Candidates who have worked with an insurance company and then moved into Global operations roles with MNC Insurers can also be consider Job Type: Full-time Pay: ₹30,461.64 - ₹45,512.34 per month Schedule: Day shift Morning shift Application Question(s): Must be from Insurance Broker Company - Handle Renewals Work Location: In person Speak with the employer +91 9876543210