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Transcom is hiring Customer support For Premium Process ||CTC upto 35K

Transcom is hiring Customer support For Premium Process ||CTC upto 35K

THR Consultants

1 - 4 years

2 - 4 Lacs

Jaipur

Posted:1 month ago| Platform:

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Skills Required

Customer Service Inbound Process Hospitality Customer Calling Hospitality Sales Ticket Booking Solving Queries Voice Process Travel Agency Tourism US Process Holiday Packages Reservation Travel Process Customer Centric Customer Care Us Voice Process Hotel Booking

Work Mode

Work from Office

Job Type

Full Time

Job Description

Interview Coordination Recruiter Contact: Ms.Afreen Manzoor Phone Number: +91-9320613279 Availability: 11:00 AM 5:00 PM About the Role Transcom, a global leader in customer experience solutions, is looking for Customer Support Associates to join our team. This role is ideal for individuals who excel in customer engagement, problem-solving, and technical support for international clients. We are currently hiring for the position of Customer Service Associate (US Travel Process) at Transcom, Jaipur . Key Responsibility Areas (KRA): Handling inbound and outbound calls related to hotel bookings and customer inquiries. Assisting customers with reservations, modifications, and cancellations. Providing exceptional customer service and maintaining professionalism at all times. Ensuring customer satisfaction by addressing concerns and resolving issues efficiently. Adhering to process guidelines and achieving assigned performance targets. Maintaining accurate records of customer interactions and transactions. Additional Information: Salary: 35,000 CTC + 8,000 Incentives Work Schedule: 5.5 Days Working (Rotational Shifts & Offs) Cab Facility: 180 per night shift for male employees & one-sided cabs for females during odd hours Eligibility: Any Graduate /Undergraduate with excellent communication skills and a minimum of 6 months of BPO experience

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THR Consultants

www.thrconsultants.com/

Staffing and Recruiting

Bareilly Uttar Pradesh

11-50 Employees

67 Jobs

Key People

John Doe

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Ahmed Ali

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Transcom is hiring Customer support For Premium Process ||CTC upto 35K

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Transcom is hiring Customer support For Premium Process ||CTC upto 35K

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Skills Required

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