351 Customer Centric Jobs

Role Overview: As the Customer Deal Desk Manager, you will lead and manage the contracting process end-to-end for strategic, complex transactions that meet regional criteria requiring Deal Manager involvement. You will set the overall direction for your assigned managed deal(s) and ensure the successful execution of the contracting process. Your responsibilities include facilitating discussions amongst Sales and various Oracle functional stakeholders to reach agreement on contracting terms and meet the specific needs of the deals. Key Responsibilities: - Lead and manage the contracting process end-to-end for strategic, complex transactions - Set the overall direction for assigned managed dea...

Responsibilities: * Lead community experience strategy * Ensure operational excellence * Manage events portfolio * Drive customer satisfaction * Collaborate with stakeholders Sales incentives Flexi working

*Min 0 - 6 months of experience in any customer support voice is added advantage ***Multilingual -- Malayalam + Hindi (2 are Mandate) *PC or laptop with 50 MBPS(Speed) internet connectivity are mandate *Immediate joiners only Required Candidate profile *Permanent WORK FROM HOME *Computer or laptop with internet connectivity are mandatory *Immediate joiners only Perks and benefits * PF & ESI

Interested Candidates connect with Ms.Tanya Singh-9259503718 Job Summary: We are hiring for the role of Customer Service Representative for our client at Gurugram, This role involves providing excellent support to customers, addressing inquiries, resolving complaints, and ensuring customer satisfaction. Key Responsibilities: Manage inbound and outbound customer calls in a professional and friendly manner. Address customer inquiries, provide information about products, and resolve issues promptly. Assist customers in understanding product offerings and guiding them through the purchasing or service process. Key Requirements: Experience Level: Any Fresher candidate can apply. Minimum Qualifica...

Supports the smooth running of the sales department, focusing on proactive sales initiatives to maximize revenue. Proactively improves guest satisfaction and comfort by responding promptly to inquiries and resolving issues efficiently. Delivers plans and objectives, achieving sales targets and driving revenue growth. Supervises the sales team, fostering a culture of growth, development, and performance. Controls costs and inventory while maintaining productivity and performance levels. Builds and maintains effective relationships with key stakeholders, including guests, colleagues, and management. Reviews business performance and recommends improvements to drive financial performance. Ensure...

Purpose/Objective The main purpose of this role is to coordinate project financing, working with prepare to handle a client's ventures beyond the duties of the prepares. You should prepare file - related information, the more in - depth, the manage handle things like deadlines. You should be able to recommend best cash flow planning that ensures project timelines, comply with laws and promote our company's financial well - being. You should execute the key initiatives taken for the project within timelines. Key Responsibilities of Role - Day to day Cashflow / Fund flow planning and managing the daily Payments. - Managing day to day Import / Inland LC / BG opening. - Managing day to day to MI...

Purpose/Objective The main purpose of this role is to coordinate project financing, working with prepare to handle a client's ventures beyond the duties of the prepares. You should prepare file - related information, the more in - depth, the manage handle things like deadlines. You should be able to recommend best cash flow planning that ensures project timelines, comply with laws and promote our company's financial well - being. You should execute the key initiatives taken for the project within timelines. Key Responsibilities of Role - Day to day Cashflow / Fund flow planning and managing the daily Payments. - Managing day to day Import / Inland LC / BG opening. - Managing day to day to MI...

Purpose/Objective The main purpose of this role is to coordinate project financing, working with prepare to handle a client's ventures beyond the duties of the prepares. You should prepare file - related information, the more in - depth, the manage handle things like deadlines. You should be able to recommend best cash flow planning that ensures project timelines, comply with laws and promote our company's financial well - being. You should execute the key initiatives taken for the project within timelines. Key Responsibilities of Role - Day to day Cashflow / Fund flow planning and managing the daily Payments. - Managing day to day Import / Inland LC / BG opening. - Managing day to day to MI...

We are looking for a skilled Assistant Manager Sales to join our team at Radisson Hotel Group. The ideal candidate will have a strong background in sales and management, with excellent communication and leadership skills. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet targets. Build and maintain strong relationships with clients and stakeholders. Analyze market trends and competitor activity to identify opportunities. Collaborate with cross-functional teams to drive revenue growth. Monitor and control expenses to ensure profitability. Job Requirements Proven experience in sales ma...

Aggressive sales approach Good Knowledge of Sales Loan against Property (LAP) / Mortgage OR Secured Products Good communication skills Good convincing and negotiation skills Proactive and go-getter Segment the market and identify potential direct clients, approach them and generate business through customized loan structure offerings that meet client requirements and also generate good margins for business Deliver on sales targets for Business by building strong relationships in the DSA/ DST / Connector network Carry out meetings and sales calls with prospective clients on a regular basis to source business FUNCTION: Sales - LAP DEPARTMENT: Sales SCOPE OF TRAVEL: High KEY STAKEHOLDERS (INTER...

As a Fraud Ops Sr Manager at Citigroup, your role involves managing a team to drive fraud management policies and procedures to minimize fraud impact in coordination with the Operations - Services team. Your primary responsibility includes managing one or more teams and a component of the fraud loss portfolio, ensuring appropriate decisions are made using risk/reward balance methodology, and monitoring execution of operational objectives and strategies to mitigate fraud losses. You will also be required to provide evaluative judgment in complicated situations, oversee budget management, and ensure compliance with applicable laws and regulations. Key Responsibilities: - Manage one or more tea...

As a customer service oriented and technically skilled professional with 8-10 years of experience leading teams for technical service excellence, you will be responsible for the following key roles: - Resolving customer complaints proactively within the defined Turn-Around Time (TAT) - Delivering service through software and applications - Providing guidance and appropriate training to the team - Ensuring timely submission of reports such as SLA, Ad-hoc, and performance metrics - Collaborating effectively with stakeholders - Managing data-related compliance (PIMS) and other related tasks To qualify for this role, you should have a B.Tech./B.E./MCA degree. Additionally, the following skills a...

Role: Manager - restaurant operations Exp: 5+ yrs exp in cost control, inventory management, restaurant management etc. Location: Chennai Salary: 5.5 LPA Diploma in hotel management mandatory Immediate joiners Direct walkin Regards, Karthiga

Company Overview GoodScore is a fast-growing fintech startup revolutionizing how Indians build and manage their credit. With 5 M+ downloads and a top-20 ranking in finance apps, we are building a credit repayment marketplace that connects users to financial institutions while helping them achieve financial independence. If youre driven by sales, love leading teams, and want to be part of something high-growth and high-impact, this is the role for you. Role Overview As a Team Lead Collections , youll lead a team of 15–25 Credit Advisors focused on engaging with subscribed users, identifying repayment opportunities, and cross-selling tailored financial solutions. Your team will drive the entir...

Willing to travel atleast 40% (10 - 12 days a month) for Market Survey. Collaborate closely with the Product Management Team team to understand upcoming product launches. Develop promotional activity plans for new collections. Develop product positioning and communication. Create key communication assetsseries names, logos, creatives, videos, and campaignsin collaboration with the content team. Track competitor products, market trends, and consumer insights to support PMT decisions. Monitor campaign performance and prepare concise reports. Ensure consistent product visibility across focus markets. Conduct regular market visits for primary research, trend spotting, and consumer insights.

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

We are looking for a dynamic and customer-focused Online Sales Executive to manage inquiries, drive online sales, and deliver an exceptional customer experience for our jewellery brand. The role involves handling digital platforms, customer chats, social media queries, order processing, and closing sales. Key Responsibilities Handle customer inquiries via WhatsApp, Instagram DMs, website chat & phone Understand customer needs & recommend suitable jewellery options Convert leads into sales through strong communication & product pitching Share product photos, prices, videos & availability updates Manage orders, payments, dispatch & customer follow-ups Support e-commerce listing updates and pro...

job description- functions and roles including: Learn details about our product and service offerings Finding leads and conducting the necessary follow-up to meet sales Meet out the queries of customers & clients. Communicate with customers to understand their requirements and need Actively seeking out new sales opportunities through cold calling, networking and social media Update client records Track and document calls and sales Good with communication skills (English + Hindi) Presentable Good attitude

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services an...

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor (Lift2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909 9147047908 7290845078 Job Location - Gurgaon Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates...

Role and Profile: Vice President and Head of CRM Exp 15+ Years Location: Gurugram HR/ Delhi Domain and Industry: Real Estate Developments Role & responsibilities: 1. Sound Expertise in Technical documentations Management pertains to BBA, TPT, Agreements like Property Transfer, Sales/ Re-Sale, Project Finance and Coordination with Bankers & Financial Institutions 2. Excellence in Customer Relations Procedures, Systems and eccentricity to ensure smooth transition in clients queries and Solutions. 3. Ensure timely Demand Raising for Payments, Collections and coordination with the stakeholders. 4. Excellence in Coordination with Clients, Stakeholders and Banking -Financial Institutions 5. Manage...

Role and Profile: Vice President and Head of CRM Exp 15+ Years Location: Gurugram HR/ Delhi Domain and Industry: Real Estate Developments Role & responsibilities: 1. Sound Expertise in Technical documentations Management pertains to BBA, TPT, Agreements like Property Transfer, Sales/ Re-Sale, Project Finance and Coordination with Bankers & Financial Institutions 2. Excellence in Customer Relations Procedures, Systems and eccentricity to ensure smooth transition in clients queries and Solutions. 3. Ensure timely Demand Raising for Payments, Collections and coordination with the stakeholders. 4. Excellence in Coordination with Clients, Stakeholders and Banking -Financial Institutions 5. Manage...

You will be responsible for monitoring and responding to security incidents using SIEM tools like ArcSight SIEM, LogRhythm, Threat Intelligence. Your key responsibilities will include incident validation, incident analysis, solution recommendation, log analysis, alert triage, and applying investigation techniques to identify the root cause and impact of detected security incidents. It will be essential to stay updated on new cyber-attack threats and implement countermeasures to mitigate potential security risks. You will also assist in developing and maintaining IT security measurement and reporting systems, as well as standard operating procedures related to IT security. Coordination with o...

Responsibilities: * Lead customer success initiatives * Ensure customer satisfaction & retention * Drive customer acquisition through engagement * Manage enterprise customers' needs & expectations

Role: International Voice Process (US Customer Support) Location: Hyderabad (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Minimum 6 months of experience in International Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply CTC: Up to 4.5- 4.8 LPA CONTACT: Insha- 9251688425