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Trinity Skill Works
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Customer Support Executive Voice Process Hindi

Customer Support Executive Voice Process Hindi

Trinity Skill Works

0 - 3 years

2 - 3 Lacs

kochi

Posted:10 hours ago| Platform:

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Skills Required

hindi speaking oriya share market urdu mutual funds sales assamese hindi call center tamil assamese / bengali / gujarati / hindi / kannada / marathi / telugu bengali english demat gujarati domestic voice process hindi financial services sales equity sales punjabi

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Experience Specialist Multilingual (Regional Language Support)

Location:

Job Type:

Experience:

Education:

Salary:

Languages Required:

Role & Responsibilities

Handle inbound customer queries via calls, emails, and chats.
Resolve customer issues related to accounts, services, and transactions.
Provide accurate information about products & services.
Educate customers on account opening and trading procedures.
Update and maintain customer interaction details in CRM systems.
Coordinate with internal teams for quick issue resolution.
Ensure compliance with company policies and regulatory standards.
Deliver excellent customer experience and maintain service quality.

Key Skills

Customer Support
Customer Experience
Multilingual Support
Regional Language Communication (Assamese / Bengali / Gujarati / Hindi / Kannada / Marathi / Telugu)
CRM Tools
Communication Skills
Problem Solving
Client Handling
Financial Services (Basic)
Freshers Welcome

Preferred Candidate Profile

Any graduate (Freshers & experienced candidates can apply)
Good communication skills in English + any one regional language
Customer-focused with a positive attitude
Basic computer knowledge and willingness to learn
Ready to work from office in Kochi
Flexible to work in rotational shifts if required

Contact for Application

Jackson J

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