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1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Quality Analyst based in Jaipur, your primary role will involve conducting calls and transaction-based audits to assess process adherence, compliance, and customer experience. You will be responsible for analyzing overall interaction data dump and audit samples to derive meaningful insights. Additionally, you will be tasked with preparing audit summaries highlighting key findings related to customer experience and compliance across various aspects. Your responsibilities will encompass conducting end-to-end process audits by evaluating customer queries and resolutions to pinpoint process gaps. You will need to delve into the reasons behind customer calls to the call center and propose actions to minimize such calls. The areas you will scrutinize include the purpose of customer calls, agent call handling, response time, product knowledge, adherence to scripts, and more. Ideally, you should possess 1-2 years of experience in a similar role and hold a minimum educational qualification of any graduate degree. Proficiency in working on computer applications, especially MS Office, along with a good typing speed is required. Moreover, you must be well-versed in Hindi, English, Tamil, Oriya, Bengali, and Malayalam languages. Preferred candidates will have domain knowledge in frontline customer handling, either telephonically or face-to-face, emphasizing quality aspects. This full-time and permanent position offers a day shift schedule and includes performance bonuses. The work location is expected to be in person. If you meet the aforementioned criteria and are passionate about ensuring quality in customer interactions, we encourage you to apply for this rewarding opportunity.,

Posted 3 days ago

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Dear Candidate, Thank you for your interest in this position of Customer Support Associate role at Teleperformance. We would like to invite you for an interview at our office. Teleperformance is looking for smart graduates for Customer Service- Voice role for one of our clients. The job is a purely Voice process, who can communicate TAMIL, KANNADA, MALAYALAM, ODIYA, ASSAMESE, GUJARATHI , which comes with a salary range of 17K - 20K CTC, (based on experience & Last CTC) generous benefits, and benefits including ESIC health card, and it's a 06 days working model. This is for a Banking client and will be required to work on rotational shifts. Please walk in to the below address tomorrow along with a copy of your CV and documents for Interview : Teleperformance, 2nd Floor, NSL Centrum Mall, KPHB 4th Phase, Kukatpally, Hyderabad. Provide HR Reference as : Sunitha HR- 7075996759 (Only Whatsapp). We are looking forward to hearing from you!!

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0.0 - 1.0 years

1 - 2 Lacs

Mumbai Suburban

Work from Office

Hiring for English |Bengali | Oriya | Hindi Voice Process Contact Person : Rasika HR - 9930641423 (Call & WhatsApp) | rasika.bisht@matrimony.com Mention R asika - HR as Reference" in your resume while coming for Walk-in. Venue: Matrimony.com, # 1st Floor , B Wing, Kaledonia Building, Sahar Road, Andheri East, Mumbai . PIN 400069. Landmark: Opposite to D-Mart Note: Strong Communication in English with regional Language Roles and Responsibilities: Handle inbound and outbound customer calls in a professional manner Resolve customer issues, complaints, and queries within defined timelines Provide accurate information about products, services, and membership plans Maintain detailed records of customer interactions and transactions Follow up with customers to ensure their issues are fully resolved Support the sales and renewal teams in upselling and customer engagement Escalate unresolved issues to higher management if necessary Maintain a positive, empathetic, and professional attitude toward customers Perks and Benefits Salary: Negotiable Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided Opportunities to learn and grow with the Company Thanks & Regards Rasika Bisht - HR | 9930641423

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2.0 - 6.0 years

3 - 4 Lacs

Gurugram

Work from Office

Job Description: We are looking for a detail-oriented professional to handle underwriting, risk assessment, and KYC compliance. The role involves evaluating customer profiles, verifying documents, identifying potential risks, and ensuring adherence to regulatory and internal policies.Key Responsibilities: Assess customer applications and financial documents for underwriting. Conduct risk analysis and flag suspicious or high-risk cases. Perform thorough KYC checks and ensure compliance with regulatory standards. Coordinate with internal teams for clarifications and approvals. Required Skills: Strong analytical and documentation skills Knowledge of underwriting policies and KYC norms Attention to detail and decision-making ability

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0.0 - 2.0 years

1 - 1 Lacs

Kolkata

Work from Office

**HIRING FOR DOMESTIC BANKING PROCESS ** ** FRESHER ARE ENCOURAGED TO APPLY ** Customer Support Associate. Inbound Voice Process (No Sales & No target). Freshers and experienced both can apply. Assisting the customers by providing resolution to their problems and fulfilling the queries over the call. Rotational shift of 9 hours and 1 rotational week-off. Salary 13k - 18k CTC. (Additional 2k language allowance for Odia) Languages required Hindi, Bengali, English, Bhojpuri, Maithili, Assamese, Odia (fluency in any two). Role & responsibilities Handling Customer and providing them with resolutions Perks and benefits: Language allowance for Odia candidates. PF & ESIC will be provided. Paid overtime and split shift. Opportunity for promotion in 9 months. No night shift for female employees. HR Sumana - 7074931295(Call/Whatsapp) HR Bishal - 8789141640 (Call/Whatsapp) HR Ayan - 8013900228 (Call/Whatsapp) Interested candidates can drop resumes on the mention whatsapp numbers with below personal Information. Name: Address: Languages: Mention HR NAME on top of your cv.

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0.0 - 2.0 years

0 - 2 Lacs

Chennai

Work from Office

MEGA WALK-IN DRIVE FOR BFSI ROLE ON 20/07/2025- 22/07/2025 (ON SPOT OFFER) @ 10:00 AM TO 12 PM!!! Eligibility: Graduate & Post graduate both can apply, a minimum graduation is mandatory. Fresher/ Experienced both can apply. Language- Hindi + English/ Telugu + English/ Malayalam + English/ Kannada + English. Salary: Depending on interview skills. Willing to work in rotational Shifts (24/7) Job Responsibilities: Handle banking- related voice calls professionally. Assist Customers with queries related to transactions, account info and services. Ensure timely resolution and customer satisfaction. Maintain call logs and follow compliance guidelines. Benefits: * One way Travel ticket (Flight/ Train/ Bus) Depending on the distance will be booked by company for candidates who are Outstation/ Not applicable for candidates in Tamil Nadu. * 7 days Accommodation will be provided for Outstation Candidates.* Access to large Infrastructure (Cafeteria, Gym, Training and Play area etc.) * Statutory Benefits. * Internal Job Posting, Jump programs, for employees to promote growth for employees inside the organization. To qualify candidates should complete minimum years of service as per their Grade. Work Specifics: * 6 Days working/ Rotational Week Off.* 8 Hours Shift- Rotational Shifts. * Fresher and experienced candidates both can Apply. * Work Location - TIDEL Park Pattabiram, Avadi, Tiruvallur High Road, Chennai, Tamil Nadu 600 072. Interested candidates please apply for this posting and you can talk to or interact in WhatsApp with HR-Divya: Mob No: 7603885092.

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Dear Candidate, Thank you for your interest in this position of Customer Support Associate role at Teleperformance. We would like to invite you for an interview at our office. Teleperformance is looking for smart graduates for Customer Service- Voice role for one of our clients. The job is a purely Voice process, who can communicate TAMIL, KANNADA, MALAYALAM, ODIYA, ASSAMESE, GUJARATHI , which comes with a salary range of 17K - 20K CTC, (based on experience & Last CTC) generous benefits, and benefits including ESIC health card, and it's a 06 days working model. This is for a Banking client and will be required to work on rotational shifts. Please walk in to the below address tomorrow along with a copy of your CV and documents for Interview : Teleperformance, 2nd Floor, NSL Centrum Mall, KPHB 4th Phase, Kukatpally, Hyderabad. Provide HR Reference as : Paul HR- 8886349216 (Only Whatsapp). We are looking forward to hearing from you!!

Posted 2 weeks ago

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1.0 - 3.0 years

1 - 3 Lacs

Kolkata

Work from Office

Good communication skills candidates for TOP BPOs in Kolkata- Under graduate with at least 8 month BPO experience on paper Graduate fresher can also apply Flexible for shifts Salary upto 25K CTC as per skill set Call us @ 7880155264 (HR Aradhana) Required Candidate profile No outstationed candidates Direct walkins/no telephonic looking for immediate joiners International & domestic Process

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0.0 years

1 - 3 Lacs

Chennai

Work from Office

Greetings from Tech Mahindra!!! Importan t Note: Please don't apply!! for this role!!!, if you Knows only Tamil &English languages. Please don't apply!! for this role!!! if you are more than 1 year experience candidate. Please don't apply!! for this role!!! if you are looking for NON-Voice process. Designation : Customer Service Associate. Process: Banking Voice Location : Egmore, Chennai. Mode of work : Work from office. Working days : 6 days working and 1 rotational week off. Role: Permanent | On-Role. * Preferred candidates: Only Immediate joiners (within 3-4 days). * Salary : INR 14000 to INR 23000 Take Home (Based on languages fluency and Interview performance). Job description: - As a Customer Support Associate, will be assisting customers over the phone with faults and account queries. Our well-resourced environment will provide you with the tools and opportunities to enhance your knowledge of the banking process. Eligibility criteria: - *Any Graduate (Graduation Mandatory) Qualification: Any degree (UG&PG) can apply Education and career gaps will be accepted with valid reason. Only for 2025 Batch Carry your 1 to 5 Semester wise marksheets / Result Copies / course completion certificate. *Languages required - "LOOKING FOR THREE LANGUAGES SPEAKING CANDIDATE" combination of (Hindi + Any 2 Mentioned languages). Hindi, English, Tamil, Bengali, Gujarati, Telugu, Oriya, Kannada, Malayalam, Punjabi and Marathi, Konkani, Assamese. For Example: (Hindi English Tamil), (Hindi English Bengali), (Hindi English Marathi), (Hindi English Telugu, (Hindi English Malayalam), (Hindi English Kannada), (Hindi English Odia) ...etc. *Willing to do rotational shifts. Rotational shifts & Rotational week off *Age: Less than 32years. Important note to attend interview - Please carry your updated resume, Aadhaar card copy and educational documents. Address: Walk-in from Monday to Friday between 10AM to 3PM Only on Saturday between 10AM to 1PM Indian Bank south zonal - Service Branch Ground Floor, Circle Office Building, 55, Ethiraj Salai, Egmore, Chennai, Tamil Nadu 600008, India (Deputation at Client Location) Landmark: opposite to Ethiraj college of women and nearby Ponnusamy hotel. Interview location / Work location - https://maps.app.goo.gl/2QBWKpi6TrD9otC58 Contact person: Jagadeesan D (Drop your updated resume to this Mail - dj001000493@techmahindra.com) Reach out us during the Business Hours 10Am to 7Pm (Monday to Friday) *Please mention "Jagadeesan HR" on the top of your resume. * Note: once you submitted the resume, please be patience we will go through your profiles and will get back to you. Thanks & regards, Jagadeesan D dj001000493@techmahindra.com Talent Acquisition Tech Mahindra.

Posted 2 weeks ago

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Job description Role: Content Moderation Requirements: The candidate must be graduate. Only FRESHERS are ELIGIBLE The candidate has to be very fluent in English The candidate must know how to read write and speak any of these 5 languages along with English: Malayalam/Bengali/Marathi/Assamese/Kannada. (except Telegu) Should be comfortable with 5 days WFO(rotational shift) and 2days rotational off Must have the basic understanding of Content Moderation Benefits: Shift Allowance Transport Facilities Food Allowance NOTE : This role requires candidates who are willing to work in night shifts and only immediate joiners will be considered.

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1.0 - 2.0 years

1 - 2 Lacs

Noida

Work from Office

Job Details Post - Tele caller Qualification - Graduate Shift - Day shift Hindi English Both Language required Work - telesales Experience Work From Office Fix Salary Salary 15k to 26 k in hand Fresher / EXP. Both candidate apply DM . 9205849689 Required Candidate profile Graduation required , should be confidence LOCATIION Noida Sector 15 NO CHARGE APPLY

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1.0 - 4.0 years

1 - 2 Lacs

Noida

Work from Office

Job Details Post - Tele caller Qualification - Graduate Shift - Day shift Hindi English Both Language required Work - telesales Experience Work From Office Fix Salary Salary 15k to 26 k in hand Fresher / EXP. Both candidate apply DM . 9205849689 Required Candidate profile Graduation required , should be confidence LOCATIION Noida Sector 15 NO CHARGE APPLY

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0.0 - 2.0 years

2 - 2 Lacs

Hyderabad

Work from Office

Greetings! Scorelabs Hiring for Tele caller Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude towards customers at all times. Required Candidate profile Any Graduate Fresher / Experienced Should have good communication English +Bengali / Gujrati / Oriya / Assami Responding promptly to customer inquiries. Call HR Lavanya - 8464822386

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0.0 - 2.0 years

0 - 2 Lacs

Noida, New Delhi, Gurugram

Work from Office

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to customers. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Escalate complex issues to senior team members or supervisors when necessary. CTC: 21,000 Shift: Day Shifts Location: Gurgaon Interested candidates please carry your CV and your Aadhar Card, mention "HR Brinda " on your CV & call on below 8826856803 Regards, HR Brinda

Posted 3 weeks ago

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0.0 - 2.0 years

0 - 2 Lacs

Kolkata

Work from Office

**HIRING FOR DOMESTIC BANKING PROCESS ** ** FRESHER ARE ENCOURAGED TO APPLY ** Customer Support Associate. Inbound Voice Process (No Sales & No target). Freshers and experienced both can apply. Assisting the customers by providing resolution to their problems and fulfilling the queries over the call. Rotational shift of 9 hours and 1 rotational week-off. Salary 13k - 15k CTC. (Additional 2k language allowance for Odia) Languages required Hindi, Bengali, English, Bhojpuri, Maithili, Assamese, Odia (fluency in any two). Role & responsibilities Handling Customer and providing them with resolutions Perks and benefits: Language allowance for Odia candidates. PF & ESIC will be provided. Paid overtime and split shift. Opportunity for promotion in 9 months. No night shift for female employees. HR Abhiroop - 7003303007 (Call/Whatsapp) Interested candidates can drop resumes on the mention whatsapp numbers with below personal Information. Name: Address: Languages: Mention Hr Abhiroop on top of your cv. If you cannot reach out to me over call, drop your Cvs on the given Whatsapp No.

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1.0 - 4.0 years

1 - 4 Lacs

Hyderabad

Work from Office

Roles and Responsibilities : Review and assess content created by users on the platform, ensuring it adheres to community guidelines and policies. Collaborate with cross-functional teams to identify and resolve issues related to content quality, safety, and moderation. Develop and implement processes for efficient content review workflows, prioritizing tasks based on urgency and importance. Provide feedback to creators on their content performance, offering suggestions for improvement where necessary. Job Requirements : 1-4 years of experience in a similar role within an online community or social media setting. Strong understanding of Oriya language (written) required; proficiency in English a plus. Experience with content creation, management, or curation preferred but not mandatory.

Posted 3 weeks ago

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0.0 - 2.0 years

1 - 3 Lacs

Ahmedabad

Work from Office

1)Analyze TV video content to extract and edit advertisements. 2)Research profiles of biggest brands to create and maintain our proprietary product/brand/category taxonomy. 3)Identify first airings of advertising campaigns and extract key metadata.

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2.0 - 6.0 years

3 - 4 Lacs

Kolkata

Work from Office

Roles and Responsibilities Urgent openings for the positions of Assistant Manager for Call Center ( BFSI / Sales) EXPERIENCE: 1- 8 yrs Qualification: Minimum Graduation //Diploma Language - English Oriya Salary : As per Industry Standard Send u Your CV to Kamolika.RoyChoudhury@imarque.co.in Contact Us: 8336067060/ Suvankar-9038679219 Address: i Marque Solutions, 8th Floor, Millennium City IT Park,Tower 1, Sector 5, Salt Lake, Kolkata, West Bengal 700091. Near Collage more Desired Candidate Profile Perks and Benefits

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0.0 - 3.0 years

0 - 2 Lacs

Bangalore Rural, Bengaluru

Work from Office

- Solving customer queries over the email and chat. - Solving telecom customer queries. - Language skillset: Hindi or Malayalam or Kannada or Tamil with Good English communication skills - Immediate joining HR Connect - Kavitha- 75488 27248 Required Candidate profile Designation: Business Associate Caller Back office – Wcom Email chat) 70% Email chat and 30% Voice Qualification - Any Graduate Shift Timings: Rotational shift / Rotational week off Work from office

Posted 4 weeks ago

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0.0 - 2.0 years

1 - 3 Lacs

Kolkata

Work from Office

Looking for good candidates for TOP BPOs in Kolkata- Direct walkins Good communication skills Under Graduate Fresher can apply Flexible for night shifts Salary upto 20K CTC Call us @ 7880155264 (HR Aradhana) Required Candidate profile Oriya & Assamese candidates can also apply for Kolkata location Under Graduate fresher can apply Immediate joiners

Posted 4 weeks ago

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3.0 - 8.0 years

3 - 4 Lacs

Pune

Work from Office

Graduate or MBA in Sales & Marketing with min 3 to 4 years of experience in B2B Sales. Experience in selling heavy machineries preferably from construction industry. Good Communication Skills and presentation skills. Doing market research. Required Candidate profile Calling & Managing Sales Lead & assist in sales closure. Convert leads to sales through right sales pitch. Calling potential clients for generating new sales. Track & report sales order and payments. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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1.0 - 6.0 years

2 - 5 Lacs

Pune

Work from Office

Graduate or MBA in Sales & Marketing with 1 to 3 years of experience in B2B Sales. Experience in selling heavy machineries preferably from construction industry & other below mentioned B2B Product Selling. Good Communication & presentation skills. Required Candidate profile Calling potential clients for generating new sales. Replying to client’s query over a call & email. Language Prefer: Tamil, Telugu, Malayalam, Oriya, Punjabi, Hindi, English (Any 1 is fine). Perks and benefits Negotiable - Depending Upon Candidate & Experience

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3.0 - 8.0 years

3 - 4 Lacs

Mumbai

Work from Office

Graduate or MBA in Sales & Marketing with min 3 to 4 years of experience in B2B Sales. Experience in selling heavy machineries preferably from construction industry. Good Communication Skills and presentation skills. Doing market research. Required Candidate profile Calling & Managing Sales Lead & assist in sales closure. Convert leads to sales through right sales pitch. Calling potential clients for generating new sales. Track & report sales order and payments. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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1.0 - 6.0 years

2 - 5 Lacs

Mumbai

Work from Office

Graduate or MBA in Sales & Marketing with 1 to 3 years of experience in B2B Sales. Experience in selling heavy machineries preferably from construction industry & other below mentioned B2B Product Selling. Good Communication & presentation skills. Required Candidate profile Calling potential clients for generating new sales. Replying to client’s query over a call & email. Language Prefer: Tamil, Telugu, Malayalam, Oriya, Punjabi, Hindi, English (Any 1 is fine). Perks and benefits Negotiable - Depending Upon Candidate & Experience

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3.0 - 8.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Graduate or MBA in Sales & Marketing with min 3 to 4 years of experience in B2B Sales. Experience in selling heavy machineries preferably from construction industry. Good Communication Skills and presentation skills. Doing market research. Required Candidate profile Calling & Managing Sales Lead & assist in sales closure. Convert leads to sales through right sales pitch. Calling potential clients for generating new sales. Track & report sales order and payments. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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