Requirement:- - Above 12 months exp in BPO/Banking/NBFC - Graduate/Undergradute - Good comms required - Salary:- Upto ₹24k CTC - Incentives:- Upto 6k - Shift:- 9am-6pm
Job Role - Customer Relation Executive Job responsibilities - Debt recovery agent is responsible for recovering outstanding debts by contacting debtors, negotiating payment plans, and ensuring compliance with legal and ethical collection practices. Location pincoy - *Ranchi 834001 *Salary* 15500 - 17000 Education - minimum 12th (Grad/undergraduate both can apply) Fresher /exp both Must have own two 2wheeler Must have police verification done Must have residential proof. Travel allowance & insensitive application -will be discussed during interview. *Contact*- HR Phoolmati - 9931203244
Responsibilities: Handle Level 3 escalations from the customer support team in an efficient and professional manner. Analyze and resolve complex customer issues that require in-depth knowledge of products/services. Collaborate with internal departments to gather information and provide accurate resolutions to customers. Maintain a high level of customer satisfaction by providing prompt and effective support. Qualifications: Minimum 2-3 years of experience in a customer service or call centre environment (E-com experience preferred), with demonstrated experience handling escalated issues. Strong problem-solving skills and the ability to think critically.. Excellent verbal and written communication skills, with a customer-centric approach. Proficient in using CRM software (Freshdesk will be preferred) and other relevant tools.
Visiting Customer for Outstanding amount Collection Fix the Appointment for Collection Reminder and Followup calling on P2P update the interactions in system Qualification: Under Graduates / Min HSC Passed Exp Mix - 100% Exp ( Min 3 to 6 month Experience in Collections ) Location : Mentioned Location Standard BGV to be considered 100% DRA CANDIATE Preferred below the Job available locations JEYAMKONDAM & ARIYALUR TANJORE TOWN PUDUKKOTTAI TRICHY CITY THURAIYUR Cudapah Nellore Vishakapatnam Nandayal Guntur Vaizag Bellare Gulbarga Bidar
Visiting Customer for Outstanding amount Collection Fix the Appointment for Collection Reminder and Followup calling on P2P update the interactions in system Qualification: Under Graduates / Min HSC Passed Exp Mix - 100% Exp ( Min 3 to 6 month Experience in Collections ) Location : Mentioned Location Standard BGV to be considered 100% DRA CANDIATE Preferred below the Job available locations Cudapah Nellore Vishakapatnam Nandayal Guntur Vaizag
Job Title: Chat Process Executive Location: [Pune Kharadi] Job Type: Full-time Shift: Rotational Shifts Job Summary:We are looking for a proactive and customer-focused Chat Process Executive to handle online queries via chat platforms. You will be responsible for providing prompt and accurate responses to customer questions, resolving issues, and ensuring a high level of customer satisfaction. Key Responsibilities:Respond promptly to customer inquiries via chat (live chat or website chatbot). Identify customer needs and assist in resolving issues or answering questions. Guide customers through processes, troubleshooting, or product features. Maintain accurate and detailed records of customer interactions. Escalate unresolved issues to the appropriate internal teams. Meet performance metrics such as response time, customer satisfaction, and chat handling time. Maintain a positive, empathetic, and professional attitude toward customers at all times. Requirements:High school diploma or equivalent; bachelor's degree preferred. Excellent written communication skills in English. Basic computer knowledge and typing speed of at least 30–35 WPM. Previous experience in customer service or chat process is a plus. Ability to multitask, prioritize, and manage time effectively. Willingness to work in rotational shifts including weekends, if required.
Company – Digitide solution Limited Profile – Customer Support Executive (Voice/Non-voice/Blended process) Qualification required – Undergraduates/Graduates Fresher/experience both are welcome Required good communication and interaction skills
Visiting Customer for Outstanding amount Collection Fix the Appointment for Collection Reminder and Follow-up calling on P2P update the interactions in system
Source, screen, and shortlist candidates through various channels (job boards, social media, referrals, etc.) 2. Manage job postings, advertisements, and recruitment campaigns. 3. Conduct phone/interviews, assessments, and reference checks. 4. Coordinate interviews with hiring managers and stakeholders. 5. Build relationships with candidates, & provide timely feedback 6. Candidate must have 2 years experience from any BPO
Visiting Customer for Outstanding amount Collection Fix the Appointment for Collection Reminder and Followup calling on P2P update the interactions in system Qualification: Under Graduates / Min HSC Passed Exp Mix - 100% Exp ( Min 3 to 6 month Experience in Collections ) Location : Mentioned Location Standard BGV to be considered Job Type: Full-time Benefits: Life insurance Provident Fund JOB LOCATION AVAILABLE CALICUT TRIVANDRUM KANNUR KOLLAM KASARAGODE COCHIN KOTTAYAM
6 days working 1 day rotational week off 8am to 11pm rotational shift Customer support voice profile
Urgent openings for kotak 811 (sales process) - HSC / Graduates can apply - Freshers can apply - Hindi communication / Average english - Salary 15000 in-hand plus incentives. - Rotational weekoff - Pick and drop from Thane station to office - Location Thane kasarvadavli - 2 rounds of interview Regards, Sumaiyya 7039522105
1. Any Graduate can apply. 2. Excellent English comms required. 3. 6 Months of exp. In customer Support. 4. Salary will be upto 26k CTC (21k inhand) 5. Flexible shift timings/Rotational
JOB DESCRIPTION: Job Summary:Inbound customer services calls, Back office, Email, E-Com and Outbound for Retail and Banking Processes. Broad Responsibilities/ Major Deliverables:· Taking/Handling Inbound Customer calls, Outbound calls, Emails, Chat · Listening to and understanding the customer’s requirements · Provide product / service details & benefits to Customers · Providing end to end solutions to the customer · Asking the correct questions – probing and prompting the customer wherever required · Timely and accurate capturing all the information given by the customer · Timely follow up with Brands as per Escalation matrix till closure · Staying current with knowledge of products/ processes & services offered by the client · Ensure full adherence to all the quality parameters and SOP · Cooperate with other Team members, SMEs and Team Leaders. Ensure 100% adherence to schedule · Escalating the call to the team leader / manager, wherever desirable · Handling irate / demanding customers where necessary, in a tactical manner