680 Training Management Jobs - Page 13

We are looking for a Training Manager, please find below job description - Key Responsibilities & Accountabilities Training Need Identification & Analysis: Training Need Identification with all stakeholders across levels to define the training programs to be delivered across the year Determine training needs to meet business, individual and organizations goals and objectives. Identify and assess the training needs of the organization through job analysis, competency mapping, career paths and consultation with managers (HR & Stakeholders) Create Training Calendar for the year for all roles and responsibilities, functions and departments Schedule Monthly and Yearly calendar prior to new financial year and execute as per schedule Ensure 100% of employees are trained across the year Ensure planning and execution of Training days Assist in creating L&D Budget and execution as per the schedule Designing & Content Development: Collaborate with stakeholders to identify learning needs for respective business functions on monthly basis Create a learning framework and calendar for learning (monthly & yearly) Design & develop learning modules for training needs which include both digital & classroom training Defining the input & outcome metrics and ensure design and delivery through process, programs & delivery to achieve the same effectively Seek nominations. Align participants, trainers, training rooms, meals and other logistics and training inventories to ensure smooth execution for each program. Design & Deliver(Training) effective interventions across cohorts and branches within the organization aligned to the business objectives, competition landscape and building role specific capabilities Develop content (training ppts, training collaterals, quizzes, assessments any other content required from time to time Socializing the program (involving stakeholders) develop catalogue, teasers, launch mailers, self enrolment options for participants to attend the instructor led sessions, as and when required. Establish partnerships with suitable external Learning partners for co-creating and delivering learning solutions Learning partner identification and management identify minimum of 3 partners with proposals for each project Designing and execution of Training SOPs Design and execute proposals for seeking approvals from senior management Design and Develop L&D performance presentations to create visibility to Stakeholders Develop training manuals that target tangible results. Prepare quick reference guides and workbooks for employees. Work with management to develop training plan and budget. Developed online training documents for e-learning Designing & Delivery of various L&D projects Delivery: Plan for the various programs with business concurrence and support every month Delivering training programs across levels, Pan India (in person - at branches and virtually) every month (minimum 15 training days in a month, 1 day is 8 hours) Develop individualized and group training programs that address specific business needs. Plan and organize development programmes, such as seminars, conferences, and workshops. This includes booking event locations, creating seminar topics and finding relevant learning partners and speakers. Delivering all mandatory, Induction, functional and customized programs across India Ensuring Training Days (Mandays) are >4 days(1 day =8 hours) per employee in a year Ensuring 100% training coverage of identified cohort (No. of emps completing training) for all employees New Joinee Induction programs: Designing & Delivering the new joinee induction programs and process & measure the new joiner assimilation scores (classroom and elearning) Ensuring completion of Mandatory/Compliance/Regulatory/ Other Learning interventions (classroom and elearning) assigned to employees at regular intervals Co-facilitation and execution through delivery and coordination of various programs aligned for Capability building(Functional, Skills, Behavioral, Competency Development, Productivity & Performance improvement) of onroll and offroll employees, Talent & High Potential Development, Managers & Leadership Development interventions, Cultural building & value cascade programs, and any other interventions aligned in future for all employees employee across organization. Ensuring learning content quality & communication Coordinating with learning partners(vendors) for creation and delivery of training programs as and when necessary Focus on delivering programs related to OD & culture building interventions Manage and maintained e-learning programs. Driving elearning courses across levels Implement effective and purposeful training methods. Manage the technologies and technical personnel required to develop, manage and deliver training. Effectively deliver as per the training budget. Control training expenditures within assigned budgets. Develop training calendar and materials for classroom training. Perform quality assurance reviews of training documentations. Evaluation & Effectiveness: Measure the impact through the feedback model Ensure Learner Feedback score is >95% Measure the learning effectiveness using key inputs like feedback, assessments etc. Evaluate organizational performance to ensure that training is meeting business needs and improving performance. Review and recommended improvements to existing training programs. Assess employees skills, performance and productivity to identify areas of improvement. Create Pre and Post training analysis for all programs and share monthly reports with team on outcomes Effectively communicate with team members, trainers and management outcomes of training Keep abreast of training trends, developments and best practices. Required Qualification : Bachelors degree in human resources or a related field (essential) A minimum of 2 years experience in training and development management (essential) Excellent written, verbal and interpersonal communication skills(essential) Highly computer literate with proficiency in MS Office(PPT and Excel- vlookup, pivot etc) & related business and communication tools.(essential) Experience in creating L&D MIS (essential) Superb track record in developing(content creation) & executing/delivering successful trainings(essential) Strong knowledge of L&D best practices & familiar with traditional and modern training processes. Certified professional in Training & Development. Certified in Training Inventories & Psychometric instruments If the opportunity interests you, please share your updated resume on dimple.ikya@avanse.com

Job Title: Training and Quality Manager International BPO Location: Noida & Gurgaon Experience Required: 8 to 15 years (Mandatory experience in International BPO) Shifts: Rotational shifts and rotational week offs Employment Type: Full-Time Role Overview: We are seeking a seasoned and strategic Training and Quality Manager to lead and oversee the Training and Quality Assurance functions for our International Voice BPO operations. This role demands a strong leader with a deep understanding of BPO metrics, compliance, performance enhancement strategies, and coaching methodologies. Key Responsibilities: Training Management: Design, implement, and enhance training modules for new hire, refresher, and process-specific programs. Collaborate with operations and clients to understand training needs and performance gaps. Conduct TNI/TNA (Training Needs Identification/Analysis) and deliver results-oriented training interventions. Drive learning effectiveness and knowledge retention through regular assessments and feedback loops. Ensure trainer readiness and facilitate train-the-trainer programs. Quality Management: Establish and implement quality assurance strategies aligned with client expectations and business goals. Define audit frameworks and monitor process performance through call audits, compliance checks, and RCA. Lead a team of Quality Analysts to ensure rigorous performance tracking and actionable feedback to agents. Manage calibration sessions with stakeholders and ensure scoring alignment. Report quality trends and recommend process improvements. Team Leadership & Governance: Lead a team of trainers and quality analysts across multiple processes. Drive performance, engagement, and development of team members. Work closely with operations and support teams to deliver on SLAs and KPIs. Participate in client interactions, governance calls, and performance reviews. Candidate Requirements: Minimum 8 years of experience in an International BPO , with at least 3 years in a managerial role handling both Training and Quality . Strong understanding of customer service metrics, call quality, BPO training frameworks, and performance management. Excellent communication, presentation, and stakeholder management skills. Flexible to work in rotational shifts and rotational week offs . Bachelor's degree (mandatory); certifications in Six Sigma, COPC, or training (preferred). Interested candidates can reach out at Tanvi.tyagi@telusinternational.com or Whats app @ 9873305992.

Job Description Technology Educator & Operational Executive Company: PHN Technology Pvt. Ltd. Job Type: Full-Time Location: PAN India (On-site) Experience: 0 to 2 Years CTC Offered: 5.6 LPA Eligibility Criteria Pass-out Years: 2020 to 2025 Any Graduate / Postgraduate from the following streams: - BE / BTech, ME / MTech Registration Link: https://forms.gle/8D2JZoxnABapQKzx9 Website & LinkedIn Registration Link: https://forms.gle/PjkqqFUvfNh9RUET8 About the Company PHN Technology Pvt. Ltd. is on a mission to revolutionize industries through product development, R&D, and innovation powered by cutting-edge technologies. We work with schools, colleges, and communities across India to bridge the digital divide and foster 21st-century skills such as robotics, AI, coding, and critical thinking. We proudly collaborate with premier institutions like IITs, NITs, IIITs, and esteemed government bodies including ISRO, Bharat Electronics Limited, TCIL, and ITI Limited . Additionally, we are associated with educational regulators such as AICTE and MSBTE , reinforcing our commitment to minimizing the gap between real industry challenges and the education system. Role Overview We are looking for passionate and self-driven individuals to join us as Technology Educators & Operational Executives. This role combines technology education, regional operational management, and innovation in domains like Artificial Intelligence, IoT, Embedded Systems, and Drones . As a Technology Educator & Operational Executive, you will empower students and educators by delivering hands-on training in cutting-edge technologies while ensuring the smooth execution of our educational initiatives on the ground. This opportunity is ideal for individuals passionate about education, innovation, and creating social impact. Key Responsibilities Deliver interactive training sessions on AI, Robotics, IoT, and Embedded Systems to students and teachers. Proactively visit and engage with schools and colleges in your assigned territory to implement training programs and ensure effective execution. Customize learning experiences based on the institutions needs. Conduct workshops to promote 21st-century skills among students. Oversee and manage operational activities within your region. Coordinate with school and college authorities, report program progress, and support lab setups. Innovate new ideas for training delivery and curriculum engagement. Identify real-life problems and actively participate in solution development. Note: Selected candidates will undergo comprehensive technical training by PHN Technology across all associated domains. Required Skills & Qualities Strong communication, presentation, and public speaking abilities. Leadership and decision-making skills; ability to coordinate at the regional level. Adaptive thinking and the ability to work independently. Proficiency in MS Office and Google tools (Docs, Sheets, Forms). Fluency in English and local language (spoken and written). Well-groomed, confident, dynamic, and people oriented.

How to Apply: Interested candidates can send their resume to careers@itm.edu with the subject line: Application for Program Specialist Trainer. For any queries, call : Ms.Karishma Pattem :84339 73130 Perks & Benefits: Provident Fund (PF) & Gratuity Mediclaim Insurance 36 Paid Leaves per year Flexible & Supportive Work Environment Career Growth in EdTech & Training Industry Job Description: About the Role: ITM is hiring 46 dynamic and passionate trainers to join our Program Specialist team. In this full-time role, you will be conducting engaging and inspiring introductory workshops across Tier 1 and Tier 2 cities in India. If you love teaching, traveling, and motivating young minds this role is for you! Requirements: Excellent command of English (spoken and written) Strong public speaking, presentation, and interpersonal skills Confident, energetic, and passionate about teaching and mentoring Willingness to travel extensively (2025 days/month) Prior training/facilitation/public speaking experience is a strong advantage Bachelors degree or higher in any field (education-related fields preferred) Key Responsibilities: Conduct interactive and high-energy workshops in colleges and institutions across India Engage students through public speaking, storytelling, and dynamic facilitation Represent ITM as the face of its outreach and training programs Collaborate with the central team for training design, logistics, and impact measurement Ensure effective communication and feedback from each session conducted

Roles and Responsibilities Collaborate with cross-functional teams to design and deliver effective team training initiatives. Manage training management systems to track employee progress and ensure compliance with regulatory requirements. Provide product training to new hires and existing employees on insurance products and processes. Develop and implement process training programs for sales teams to enhance customer service skills. Conduct quality audits, monitor calls, and analyze data to identify areas for improvement.

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Key Responsibilities Presents technical training in house and at customer sites, focusing on specialized / customized courses; requires both domestic and international travel; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train during off shift and/or weekends as assigned. Project manage university partnership. Has general industry knowledge. Maintains product technical knowledge sufficient to prepare and present defined product courses; disseminates new information to staff; may complete certification on multiple platforms and/or processes to include safety modules; actively certifies others; establishes new certification requirements. Utilizes Technical Publications and System Business Units to improve technical documentation efficiencies; creates and augments documentation to fill gaps in released materials; evaluates instructor performance; trains others in standard course development process/Instructional System Design (ISD); responsible for course design approval. Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems. Demonstrates knowledge and understanding of the technical training organization and operations and the AGS organization; informs customers of additional technical training courses/products available; assists in building customer relationships and selling technical training related products; provides input on customer issues/needs to determine future training opportunities. Provides coaching and leadership to other instructors; serves as mentor to less senior instructors for class delivery, technical development and certification; anticipates, prevents and resolves customer satisfaction issues. Manages multiple projects of diverse scope and complexity; directs project team members. Alpha Site support to Engineering in house or on an engineering tool provides review of ECOs; communication to the field. Supports GPS in the generation of docs. Develop new procedures and Best Known Methods. First chamber Build. Work with Engineering and Manufacturing; participate on New Product final test. Develop technical materials. Observe technical activities to determine operating procedure and detail. Interview personnel to become familiar with products & methods. Study tech docs to integrate a technology, operating procedure, production sequence and detail. Review published materials and recommends revisions. Communicates with BUs to obtain current product information for courses updates; represents technical training organization at divisional meetings. Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills Explains difficult or sensitive information; works to build consensus This role can teach PW(Precision workmanship) and general industry classes. The load for CE training will be very light initially, but the demand for university partnerships will be strong. This position should be able to do project manage university partnership. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Roles and Responsibilities Assess training needs through surveys, interviews, and performance evaluations. Design and implement engaging training programs for clinical staff (e.g., nurses, technicians), non-clinical staff (e.g., front desk, housekeeping), and administrative teams. Deliver both in-person and online training sessions on topics such as: Hospital protocols and SOPs Infection control and patient safety Customer service and communication Emergency procedures Use of hospital management systems (HMS/EMR) Maintain training records and evaluate the effectiveness of training programs. Support onboarding of new employees by providing orientation and initial skill development. Collaborate with department heads to ensure training aligns with departmental goals and regulatory standards. Stay updated with healthcare regulations and incorporate updates into training content. Organize refresher courses and continuous education programs. Develop training programs for hospital staff on soft skills, NABH guidelines, and corporate culture. Conduct induction trainings for new employees to ensure they understand the hospital's policies and procedures. Coordinate with various departments to identify training needs and develop customized solutions. Manage training schedules, resources, and budgets to ensure effective delivery of training programs. Evaluate trainee performance and provide feedback to improve their skills. Desired Candidate Profile 3-6 years of experience in a similar role or related field (hospitality industry preferred). Strong understanding of hospital operations, clinical workflows, and compliance standards (e.g., NABH). Excellent communication, presentation, and interpersonal skills. Ability to work independently with minimal supervision. Key Competencies: Communication & Presentation Skills Empathy and Emotional Intelligence Planning and Organizational Skills Teamwork and Collaboration Problem-Solving Abilities Attention to Detail Adaptability and Continuous Learning Contact HRD : recruitment@kaminenihospitals.com

Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and current training needs Drawing an overall or individualized training approach Deploying a different variety of training methods for specified needs and outcomes Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers Conduct effective induction and orientation sessions Monitor and evaluate training programs effectiveness, success and ROI periodically and report on them Manage training budget Provide opportunities for ongoing development Resolve any specific problems and tailor training programs as necessary Maintain a keen understanding of training trends, developments and best practices Mandatory Skills: Training (Ops).

Supervise, support, and evaluate trainer performance, including support personnel. Responsible for end-to-end training coordination including blocking training rooms, arrange logistics and procurement of training needs. Collecting feedback and provide inputs to trainers and stakeholders. Maintaining up-to-date training trackers Handling internal accounts, reimbursement for the claims for the associates, who has submitted the training availed bills from external vendors

Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621

*Job Title:* Trust and Safety Officer *Location:* Kadubisanahalli, Marathalli, Outer Ring Road, Bengaluru, Karnataka 560103*Industry:* Global Financial Sector *Vacancies:* 6 *About the Company* Our client is a U.S. based global leader in the financial sector with over 225 years of excellence. Committed to advancing financial stability and growth worldwide, the company is highly regarded for innovation, community engagement, and employee development. This is an opportunity to work with a prestigious organization known for its dedication to integrity, superior service, and continuous learning. *Position Overview* We are seeking a qualified Trust and Safety Officer to join our team in Bengaluru. This front-line role is essential in upholding a secure, welcoming environment for employees. The ideal candidate will have a calm and mature approach, outstanding communication skills, and a commitment to proactive security measures. Candidates from the hospitality industry ∨ Corporate security experience are preferred. *Key Responsibilities* *Employee Support:* Act as the primary point of contact for employee safety concerns, fostering an environment of approachability and trust. *Campus Safety:* Ensure visible presence throughout high-traffic areas, proactively identifying and mitigating potential security risks. *Event Management:* Oversee security arrangements for VIP movements and employee engagement events to maintain seamless safety protocols. *Team Leadership:* Command respect and collaboration among junior officers through supportive leadership, ensuring operational efficiency. *Technology Utilization:* Operate and adapt to advanced security technologies integral to organizational safety; strong tech proficiency required. *Administrative Tasks:* Perform essential administrative functions using Microsoft Office (Excel, Word, PowerPoint). *Training and Development:* Engage in international certifications and professional growth opportunities encouraged for, supported and mentored by the seniors at work place aided by a suitable environment for upskilling and career growth. *Post Rotation:* Regularly rotate among security posts to ensure well-rounded knowledge and provide backup as needed. *Emergency Response:* Act swiftly and decisively during emergencies to protect individuals and property, demonstrating both empathy and assertiveness. *Collaboration and Compliance:* Coordinate with other departments to resolve security risks and adhere to strict audit requirements. *Qualifications* *Gender Requirement:* Male and female candidates can apply for this post. *Age:* Strictly between 25-30 years. *Physical Requirements:* Minimum height of 5 feet and 6 inches (168 CMs) is applicable within the BMI Range of 19-23. *Appearance:* Professional Appearance is a must. Since this is a corporate office with US clients and US employees working in this office, having a great, smart, pleasant and properly professional corporate appearance is a must for the candidate applying for this vacancy. *Education:* Minimum a Bachelor’s degree in any stream; additional certifications in safety, security, or hospitality are beneficial. *Language Proficiency:* High fluency in English & Hindi (spoken and written); knowledge of Kannada is advantageous, but not compulsory. The spoken English accent must be neutral since the candidate is expected to handle US employees as well. The mother tongue of the candidate should be either Marathi or Gujarati only. *Background Verification:* A minimum CIBIL score of 750; no prior or current criminal records. Strict adherence to the company’s zero-tolerance policy on integrity, since it is a global *”financial”* sector giant. *Skills and Attributes* *Ambition for Professional Growth:* Demonstrates a strong desire for career advancement within the organization, showing dedication to achieving personal and professional milestones. *Self-Driven and Performance-Oriented:* Motivated to excel and reach new heights through a results-focused approach, consistently setting and meeting high standards of performance. *Exceptional Leadership and Collaboration:* Exhibits robust leadership abilities and fosters a collaborative work environment, effectively engaging team members to achieve collective goals. *Customer Service Mindset with Resilience:* Maintains a customer-centric approach, showing adaptability and composure when under pressure to deliver exceptional service. *High Physical and Mental Fitness:* Possesses the stamina and mental resilience required to meet the physical and psychological demands of the role. *Passion for Continuous Learning and Skill Development:* Shows enthusiasm for proactive learning and ongoing professional development to stay current and enhance skills. *Salary and Benefits* *Salary:* Based on the performance during the interview. *Benefits:* Weekly off, paid leaves (like PL, CL, SL, NFH etc.), provident fund, family medical insurance, gratuity, bonus, and access to international standard global training programs, courses and certifications. *Work Schedule:* 8-hour shifts, 6 days a week, with one weekly off. *Application Process*Qualified candidates are encouraged to apply. The selection process includes multiple rounds, including background checks, personality assessments, and interviews focused on crisis management, technical skills, and customer service. Become a part of a respected financial institution dedicated to fostering a safe and supportive environment for employees worldwide. We look forward to your application. *Contact details* *Name:* Abhay Mulik *Mobile number:* +91 9972877452 *WhatsApp number:* +91 9113627282 The initial screenings and interviews shall be happening based on the CV that is going to be submitted by the candidates through whatsapp. The next phase of face to face interviews shall be happening at a designated place, date and time, which shall be intimated to the candidates well in advance by us.

About The Role Role Definition: An individual contributor working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - related to training, Knowledge Management and Other Training support. ? Roles and Responsibilities Plans, designs, develops, delivers and certifies trainers on learning principles, facilitation skills & coaching skills Deliver Domain Training (Specification : Finance and Accounts - which includes rich experience and knowledge in Record to Report, experience in PTP and overall understanding on RTR, PTP & OTC) Additional value - skilled in Communications trainings and Need base trainings Content Management - Create Training content Plays the role of Knowlege Manager (Complete governance on Knowledge Management) Collaborates with LOBs and cross-functional project teams to identify training needs. Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope. Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats. Recommends and/or implements innovative solutions, modifications and enhancements to training programs. Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications Research and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures. Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content. Transition Support - Primary responsible to Govern & report out on KA/KT and accreditation status Participate in the governance call to highlight on the Transition progress (KA/KT Status, SOP Status and Accreditation) Co-Ordinate with Client/Stake holders on Transition updates. ? Certifications and Assessments N/A Education Graduation (Preferred - B.COM or MBA Finance or Inter or Semi Qualified) Knowledge Must Have Rich Knowledge in Accounts and Finance Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content and analytics for designing training solutions Ability to interpret educational needs and develop effective instructional design and media solutions. Extensive working knowledge in designing, developing, implementing, and evaluating training plans, curricula, and methodology. Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community. Advanced analytical, business acumen and critical thinking skills. Project management and presentation skills and the ability to resolve complex problems and issues. Previous customer facing experience Good to have Transition experience in F&A domain. Proficiency in Captivate, Storyline or similar content designing & authoring tools Proficiency in Training analytics to design training solutions Good to have Worked with international and/or domestic accounts for a variety of LoBs – travel, technical support, retail, etc. Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content ? Experience Must Have Domain - 3- 4 years Finance and Accounts (Experience in training Finance and accounts related topics or having experience in F&A domain) Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community. Advanced analytical, business acumen and critical thinking skills. Project management and presentation skills and the ability to resolve complex problems and issues. Demonstrated ability to train adult learners and novice computer users required. Training delivery experience. Good to have Worked with international and accounts for a variety of Industries, travel, technical support, retail, etc. Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content Previous customer facing experience. Behavioral Skills and Attributes Capacity to work and contribute to a team environment as well as work independently Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups. Possess good delivery and execution skills, and able to resolve dependencies and conflicts Ability to manage multiple tasks in a dynamic, deadline-driven environment. ?

About The Role Training Consultant L1 Role Purpose An individual contributor or People manager managing DMs and/or AMs. Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training. Do 1. Plans, designs, develops, delivers and certifies trainers & master trainer on adult learning principles, facilitation skills & coaching skills 2. Collaborates with LOBs and cross- functional project teams to identify training needs 3. Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training 4. Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope. 5. Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats. 6. Recommends and/or implements innovative solutions, modifications and enhancements to training programs. 7. Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications 8. Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates the effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures. ? 9. Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content. Deliver Capacity to work and contribute to a team environment as well as work independently Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups. Possess good delivery and execution skills, and able to resolve dependencies and conflicts Manage multiple tasks in a dynamic, deadline-driven environment. Captivate, Storyline or similar content designing & authoring tools Training analytics to design training solutions ? ? ? Mandatory Skills: Training. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements

Role & responsibilities Training - Induction - New Recruits Refresher Training Skill Development Training Performance mapping related to knowledge. Communication skills and implementation. Preferred candidate profile Training degree / Certification Perks and benefits

Roles and Responsibilities Design and deliver training programs for sales teams, focusing on product knowledge, selling skills, and soft skills. Conduct regular training sessions at assigned locations to ensure effective learning outcomes. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Monitor trainee progress and provide feedback to improve overall performance. Desired Candidate Profile M.Pharma degree from a recognized institution (Any specialization). 2-5 years of experience in Learning & Development or Sales Training role within Pharmaceutical industry. Excellent communication, presentation, and interpersonal skills; ability to engage audiences of varying sizes and levels.

Roles and Responsibilities Design and deliver training programs for sales teams, focusing on product knowledge, selling skills, and soft skills. Conduct regular training sessions at assigned locations to ensure effective learning outcomes. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Monitor trainee progress and provide feedback to improve overall performance. Desired Candidate Profile M.Pharma degree from a recognized institution (Any specialization). 2-5 years of experience in Learning & Development or Sales Training role within Pharmaceutical industry. Excellent communication, presentation, and interpersonal skills; ability to engage audiences of varying sizes and levels.

Roles and Responsibilities Design and deliver training programs for sales teams, focusing on product knowledge, selling skills, and soft skills. Conduct regular training sessions at assigned locations to ensure effective learning outcomes. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Monitor trainee progress and provide feedback to improve overall performance. Desired Candidate Profile M.Pharma degree from a recognized institution (Any specialization). 2-5 years of experience in Learning & Development or Sales Training role within Pharmaceutical industry. Excellent communication, presentation, and interpersonal skills; ability to engage audiences of varying sizes and levels.

Roles and Responsibilities Design and deliver training programs for sales teams, focusing on product knowledge, selling skills, and soft skills. Conduct regular training sessions at assigned locations to ensure effective learning outcomes. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Monitor trainee progress and provide feedback to improve overall performance. Desired Candidate Profile M.Pharma degree from a recognized institution (Any specialization). 2-5 years of experience in Learning & Development or Sales Training role within Pharmaceutical industry. Excellent communication, presentation, and interpersonal skills; ability to engage audiences of varying sizes and levels. Job Location- Delhi (Nehru Place), Need to visit Modi Nagar(Our Training Centre) Interested Candidates can share their updated resume @ (himanshu.thareja@winmedicare.com)

Roles and Responsibilities Design and deliver training programs for sales teams, focusing on product knowledge, selling skills, and soft skills. Conduct regular training sessions at assigned locations to ensure effective learning outcomes. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Monitor trainee progress and provide feedback to improve overall performance. Desired Candidate Profile M.Pharma degree from a recognized institution (Any specialization). 2-5 years of experience in Learning & Development or Sales Training role within Pharmaceutical industry. Excellent communication, presentation, and interpersonal skills; ability to engage audiences of varying sizes and levels. Job Location- Delhi (Nehru Place), Need to visit Modi Nagar(Our Training Centre) Interested Candidates can share their updated resume @ (himanshu.thareja@winmedicare.com)

Roles and Responsibilities Design and deliver training programs for sales teams, focusing on product knowledge, selling skills, and soft skills. Conduct regular training sessions at assigned locations to ensure effective learning outcomes. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Monitor trainee progress and provide feedback to improve overall performance. Desired Candidate Profile M.Pharma degree from a recognized institution (Any specialization). 2-5 years of experience in Learning & Development or Sales Training role within Pharmaceutical industry. Excellent communication, presentation, and interpersonal skills; ability to engage audiences of varying sizes and levels. Job Location- Delhi (Nehru Place), Need to visit Modi Nagar(Our Training Centre Frequently) Interested Candidates can share their updated resume @ (himanshu.thareja@winmedicare.com)

Role & responsibilities Develop and implement HR Policies ,procedures and programs that align with the company goals and objectives. Ensure Compliance with Labour laws and regulation Manage employee relation. Recruitment process Training and Development management Maintain HR records, including personnel files Attendance,Salary ,Bonus etc. Ensure compliance with company policies. Manage employee benefis. Preferred candidate profile Male / Female Perks and benefits

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This role plays a crucial role in the planning, coordination, and execution of training programs within an organization. Their responsibilities typically include a mix of administrative, analytical, and coordination tasks to ensure that learning and development activities run smoothly. Talent Development process Ensure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for Work Experience1+ year work experience in a learning domain, learning admin services. EducationBachelors degree B.A / B.Com / B.Sc / B.Tech Roles and Responsibilities: Coordinate with trainers, instructors, and external vendors to ensure availability and timely delivery of training sessions. Book and manage training venues, facilities, and necessary equipment. Manage and update the organization s LMS, including course setup, user enrollment, and tracking of training completion. Generate and analyze reports on training activities, completion rates, and participant feedback using the LMS. Troubleshoot and resolve any technical issues related to the LMS if needed. Respond to incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes. Contact vendors, external instructors, facility owners etc. to arrange and confirm class schedules. Serve as a point of contact for training-related inquiries from employees, managers, and external partners. Communicate training schedules, changes, and updates to relevant stakeholders promptly. Escalate potential issues to Delivery Services Management, Capability Management and / or Scheduling Team Lead. Respond to incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes. Assist in Process Improvement initiatives. Qualification Any Graduation

IITM Pravartak Technologies Foundation is looking for Training Coordinator to join our dynamic team and embark on a rewarding career journey Identifying training needs and developing training plans and schedules Coordinating with trainers and subject matter experts to develop training materials Scheduling training sessions and communicating training details to participants Monitoring training progress and evaluating training effectiveness Providing feedback to trainers and participants to ensure continuous improvement Maintaining training records and ensuring compliance with training requirements Developing and maintaining training budgets Managing training logistics, including facilities, equipment, and materials Excellent communication and interpersonal skills