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Training & Quality Manager

Training & Quality Manager

Skillventory

4 - 8 years

5 - 10 Lacs

Mumbai Goregaon

Posted:1 week ago| Platform:

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Skills Required

Sales Training Quality Audit Process Training Customer Service Training Training Analysis Team Training Insurance Training Quality Management Product Training Quality Monitoring quality and training Call Audit Quality Quality Analysis Training Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Collaborate with cross-functional teams to design and deliver effective team training initiatives. Manage training management systems to track employee progress and ensure compliance with regulatory requirements. Provide product training to new hires and existing employees on insurance products and processes. Develop and implement process training programs for sales teams to enhance customer service skills. Conduct quality audits, monitor calls, and analyze data to identify areas for improvement.

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Skillventory

skillventory.com

E-learning and Skill Development

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Training & Quality Manager

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