Training and Development Lead

Job Title: Lead – Learning & Development

Location:

Experience Required:

Roles and Responsibilities:

Lead – Learning & Development

Key Responsibilities:

Product Training for Health Insurance & Wellness:

• Design and deliver training programs on health insurance products for employees, agents, and channel partners.
• Stay updated with product changes and ensure training content is aligned with the latest offerings.
• Conduct industry benchmarking and evaluate various Health Insurance (HI) and Wellness products.
• Travel PAN India to conduct training sessions for employees, agents, and partners.

Behavioral Training for Sales and Non-Sales Employees:

• Develop and implement customized soft-skill training programs for both sales and non-sales teams.
• Lead workshops to improve customer service, communication, and professional conduct.
• Continuously assess and refine training programs using feedback and performance data.

Training for Agents and Channel Partner Employees:

• Create and deliver training tailored to agents and channel partners, enabling them to effectively sell health insurance products.
• Address the unique needs of agents through focused and practical training modules.

Campus Recruitment & Onboarding:

• Facilitate onboarding and orientation programs for new hires, promoting company culture and opportunities.
• Support continuous learning and professional development programs for new employees.

BQP License Exam Preparation:

• Develop and deliver preparatory training to ensure employees and agents pass the IRDAI licensing exams.
• Provide study materials and conduct preparatory workshops to help candidates succeed.

Content Creation for Training & Awareness:

• Create product comparison tools and concise product one-pagers for the sales team.
• Develop engaging training materials such as presentations, manuals, and e-learning modules.
• Execute awareness campaigns to promote understanding of health insurance among employees and clients.

Planning & Reporting:

• Design and implement a comprehensive Learning & Development strategy aligned with company goals.
• Prepare and share monthly analytics and dashboards to track training outcomes and effectiveness.
• Maintain a calendar of training sessions and development programs.

Skills and Qualifications:

• Proven experience in Learning & Development, preferably in the insurance or financial services industry.
• Strong knowledge of health insurance products and regulatory requirements.
• Excellent communication and presentation skills.
• Proficiency in multimedia tools and e-learning platforms.
• Strong organizational, project management, and team-handling abilities.
• Ability to design and deliver effective, engaging training programs.

Educational Qualification:

• Graduation or MBA/PGDM (HR specialization).
• Extensive experience in Learning & Development within the insurance or financial services sectors.

Why Join Us?

• A dynamic environment where your contributions directly influence employee and organizational growth.
• Opportunities to work with a diverse, cross-functional team across India.

If you're passionate about shaping the future of learning and development in the health insurance space, we invite you to apply!