JOB PURPOSE The person will lead the category in the areas of merchandising and procurement department to develop an aggressively growing business. Drive sales through program development, branding, product mix, promotions, private and national label programs, special buys and member relationship management. Must maintain proven results in buying and/or merchandising and have the vision to create future programs for our success. Experience in Cereals/Pulses/Dal/Wheat/Rice/Staples Mandatory JOB DESCRIPTION: SPECIFIC ACCOUNTABILITIES Responsible for category sales targets as per the Annual plan and achievement of margins and profitability in both Stores and Online Business. Create a strong and aspirational brand identity in coordination with marketing function. Develop revenue-generating cross marketing partners and strategies for the Online website. Initiate and plan strategic initiatives (promos, festivals, discounts, etc.) to ensure sales and margin plan is met Create overall promo plan for execution handover to MM (Vendors) Plan for visibility - sales target and RGM • Scout for local, regional and national vendors Active scouting for new product introduction with support from RMO ToT and price negotiation Provide clear and timely communication to ensure all teams under the role are aligned towards a shared vision and a common goal. Share information cross-vertical and cross channel to meet the Business objective. EDUCATIONAL QUALIFICATIONS Graduate or Masters In Business Administration/ Retail Management SPECIFIC PROFESSIONAL QUALIFICATIONS (if any) PRIOR WORK EXPERIENCE 8 to 18 years domain experience in Retail category Management. Preferably from Retail/ Ecom Grocery industry

Achieve or exceed sales targets for the department. Sales Target & Achievement Track the total revenue generated from online sales. Online & Home Delivery Sales Target & Achievement •Percentage of damaged and expired inventory Value of Damaged and Expired Inventory, Total inventory Value Percentage increase in sales compared to the same period last year. Achieve 90% or higher in monthly audit compliance scores Total Earned Points, Total possible points Track the percentage of participating in training and development programs. Number of Training Sessions Attended by the Employee, Total number of training sessions offered

Please note: This position requires you to assist customers during their visits at the store, to ensure a positive shopping experience. Roles & Responsibilities: Greet and assist customers in a friendly and professional manner. Act as the first point of contact for customer inquiries, assisting with product information, pricing, and locating items within the store. Provide recommendations and assist customers in finding suitable products to meet their needs. Resolve customer issues efficiently, ensuring a positive resolution and a satisfied customer. Handle a variety of tasks, including answering phones, processing orders, and resolving customer complaints. Be adaptable to changing customer needs and preferences. Build and grow the client base by focusing on strategic selling techniques and communicating proactively with existing and potential customers. Develop personalized shopping experience for all customers by providing individualized attention along with prevailing knowledge of products and trends. Develop and maintain professional relations with customers to ensure repeat business. Stimulate feedback to improve further customized service. Fulfil daily targets of attending to customers, ABV and Sales targets, Gift Card sales targets, etc.

Assist customers in selecting wines and brewery products (beer, craft beer, etc.) based on taste preferences, budget, and occasion. Maintain and organize the wine and brewery section Monitor inventory and coordinate with the purchase team to reorder wine and brewery products. Ensure compliance with legal age verification and responsible alcohol service practices. Meet or exceed monthly sales targets for the wine and brewery categories. Handle customer feedback, complaints, and product queries professionally. Ensure hygiene, safety, and visual appeal of the wine and brewery displays. prepare Chatai and update in the system as well.