Training and Development Lead

Role Overview: As the Lead Learning & Development, you will be responsible for designing, delivering, and managing training programs for health insurance products and wellness initiatives. Your role will involve ensuring that employees, agents, and channel partner teams have the latest knowledge and skills, driving behavioral improvements, enhancing product understanding, and promoting continuous professional development across the organization. Key Responsibilities: - Design and deliver training programs on health insurance products for employees, agents, and channel partners, staying updated with product changes and conducting industry benchmarking. - Develop customized soft-skill training programs for both sales and non-sales teams, leading workshops to improve customer service, communication, and professional conduct. - Create and deliver training tailored to agents and channel partners to enable effective selling of health insurance products. - Facilitate onboarding and orientation programs for new hires, supporting continuous learning and professional development programs. - Develop and deliver preparatory training to ensure employees and agents pass the IRDAI licensing exams, along with creating engaging training materials and awareness campaigns. - Design and implement a comprehensive Learning & Development strategy aligned with company goals, preparing monthly analytics and dashboards to track training outcomes. Qualifications Required: - Proven experience in Learning & Development, preferably in the insurance or financial services industry. - Strong knowledge of health insurance products and regulatory requirements. - Excellent communication and presentation skills, proficiency in multimedia tools and e-learning platforms. - Strong organizational, project management, and team-handling abilities. - Graduation or MBA/PGDM (HR specialization) with extensive experience in Learning & Development within the insurance or financial services sectors. (Note: The additional details of the company were not included in the provided job description.),