TEST DELIVERY SPECIALIST - VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Test Delivery Specialist with 6–10 years of experience in managing testing activities across the full software development lifecycle (SDLC) within telecom environments. The role involves working across Billing, Online, and Mediation systems, with a strong focus on test planning, execution, and stakeholder coordination. The successful candidate will bring hands-on expertise in Unix, SQL, and CRM journeys, and will be familiar with structured testing methodologies and tools.

What you’ll do

• Manage testing across the full SDLC in Telco Billing, Online, and Mediation environments.
• Lead testing efforts for CRM, web/WAP portals, and middleware applications.
• Conduct system, integration, and regression testing for complex telecom systems.
• Utilise test management tools such as ALM, JIRA, and RQM.
• Apply structured test methods and processes to ensure quality and coverage.
• Perform testing on Unix-based software integrated with Oracle databases.
• Troubleshoot and resolve errors during testing phases.
• Understand and validate basic CRM journeys in telecom customer environments.
• Execute SQL queries for data validation and support intermediate-level database testing.
• Preferably apply Amdocs/Customer Billing knowledge in relevant projects.

Who you are

• A testing professional with 6–10 years of experience in telecom environments.
• ISTQB Foundation Level certified (or equivalent).
• Proficient in Unix and SQL with hands-on experience in database testing.
• Experienced in testing CRM, Billing, Mediation, and Online Media platforms.
• Familiar with test management tools and structured testing methodologies.
• Capable of troubleshooting and validating complex user interfaces and backend systems.
• Preferably knowledgeable in Amdocs or similar customer billing systems.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on diverse telecom testing projects across multiple platforms.
• Exposure to structured testing methodologies and industry-standard tools.
• Collaborative work environment with cross-functional teams.
• Continuous learning through hands-on experience in CRM, Billing, and Mediation systems.
• Contribution to quality assurance and service excellence initiatives.

What skills you will learn

• Advanced test planning and execution across telecom systems.
• Troubleshooting and validation techniques for Unix and SQL environments.
• CRM journey mapping and customer experience testing.
• Use of test management tools like ALM, JIRA, and RQM.
• Structured testing processes and documentation best practices.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

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