Posted:1 day ago|
Platform:
Remote
Full Time
We are looking for a motivated and customer-focused individual to join our team as a Customer Service / Telesales Executive. The role involves interacting with potential and existing customers to provide product information, resolve queries, and achieve sales targets through effective communication and relationship building.
Handle inbound and outbound calls to existing and prospective customers.
Explain product/service features and benefits clearly to potential clients.
Maintain a high level of product knowledge to address customer questions effectively.
Manage customer inquiries, complaints, and feedback professionally.
Achieve daily, weekly, and monthly sales or call targets.
Maintain call logs and update CRM systems accurately.
Build and maintain positive relationships with customers for repeat business.
Shine Servicing
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