It is Banking sector regarding personal loan department outbound
Outbound Telecalling: Making outbound calls to potential customers to provide information about financial products and services. Inbound Call Handling: Answering incoming calls from customers, addressing inquiries, and resolving issues. Product Knowledge: Being well-versed in the financial products and services offered, including their features, benefits, and eligibility criteria. Lead Generation & Conversion: Identifying and qualifying leads, following up with them, and guiding them through the application process. Sales Performance: Meeting and exceeding sales targets and quotas. Customer Relationship Management: Maintaining accurate records of customer interactions and updating customer information in databases. Compliance: Adhering to company policies and industry regulations. Customer Service: Providing excellent customer service during all interactions. Collaboration: Working with sales teams and other internal teams to achieve business goals.
Team Leadership & Management: Recruit, train, and motivate a team of telesales representatives. Set sales targets, monitor performance, and provide coaching and feedback to improve sales techniques and product knowledge. Sales Strategy & Planning: Develop and implement effective sales strategies to achieve company goals and objectives. Analyze sales data and trends to identify areas for improvement and develop action plans. Customer Relationship Management: Ensure excellent customer service and address customer inquiries and complaints. Build and maintain strong relationships with key clients and partners. Performance Monitoring & Reporting: Monitor and evaluate telesales calls to ensure quality and adherence to company standards. Prepare and present sales reports and forecasts to senior management. Product Knowledge & Industry Trends: Stay updated with industry trends, competitor activities, and product knowledge to identify new sales opportunities.
Company : Dream Business Solutions Job role : Financial consultant Location : Rajajinagar Language : Kannada and English mandatory additional language ok Contact person : Roopa Contact Number : 7406620397 Remarks : we are providing system through that automatically calls will connected. Then employee need to communicate with customer as a financial consultant. Hi sir my self Shilpa from banking sector do u have any requirements of personal loan or cc balance transfer to personal loan @ less rate of interest. If Customer say yes need to take further details as per the system guidelines . Same details need to mention in the system. Every thing will need to mention @ system. Fixed salary Incentive Bonus Spl allowance will be there Fixed salary will be start from 15000 to 20000 without any target. If employee need to more salary > 20000 will give upto to 50000 but target will be there. That structure will be explain in the joining time. Meanwhile manager and team will support to reach the target. Monday to Saturday working time 10 am to 6:30pm Sunday : holiday Facility: salary account,id card, payslip, esi & PF and 5lac Health insurance. Gift amper, appreciation and award will be there of every month 1st
Dear Sir/Ma'am, Hope you are doing well! Company : Dream Business Solutions Job role : Financial consultant Location : Rajajinagar Language : Kannada and English mandatory additional language ok Contact person : Roopa Contact Number : 7406620397 Remarks : we are providing system through that automatically calls will connected. Then employee need to communicate with customer as a financial consultant. Hi sir my self Shilpa from banking sector do u have any requirements of personal loan or cc balance transfer to personal loan @ less rate of interest. If Customer say yes need to take further details as per the system guidelines . Same details need to mention in the system. Every thing will need to mention @ system. Fixed salary Incentive will be there Fixed salary will be start from 15000 to 20000 without any target. If employee need to more salary > 20000 will give upto to 50000 but target will be there. That structure will be explain in the joining time. Meanwhile manager and team will support to reach the target. Monday to Saturday working time 10 am to 6:30pm Sunday : holiday Facility: salary account,id card, payslip, esi & PF and 5lac Health insurance. Gift Hamper, appreciation and award will be there of every month 1st
Outbound Telecalling: Making outbound calls to potential customers to provide information about financial products and services. Inbound Call Handling: Answering incoming calls from customers, addressing inquiries, and resolving issues. Product Knowledge: Being well-versed in the financial products and services offered, including their features, benefits, and eligibility criteria. Lead Generation & Conversion: Identifying and qualifying leads, following up with them, and guiding them through the application process. Sales Performance: Meeting and exceeding sales targets and quotas. Customer Relationship Management: Maintaining accurate records of customer interactions and updating customer information in databases. Compliance: Adhering to company policies and industry regulations. Customer Service: Providing excellent customer service during all interactions. Collaboration: Working with sales teams and other internal teams to achieve business goals.
Responsibilities: Make outbound calls to customers with overdue loan/credit payments. Remind and educate customers about their payment obligations. Negotiate and persuade customers to make payments promptly. Maintain accurate records of customer interactions and follow-up actions. Escalate unresolved cases to the concerned department as per company policy. Achieve daily/weekly/monthly targets for collections. Ensure adherence to company policies and compliance norms during communication. Requirements: Minimum 1 year of experience in telecalling, collections, loan recovery, or a related field. Qualification: Graduate/10th/12th pass. Strong communication and persuasion skills in regional/local language & basic English. Ability to handle difficult conversations professionally. Target-oriented mindset with a positive attitude. Benefits: Opportunity to work with a reputed banking process. Incentives based on performance. Career growth opportunities within the organization.
Urgent Required kindly call us for intervew Outbound Calling: Contacting potential and existing customers to promote banking products and services. Needs Analysis: Understanding customer financial needs and recommending suitable products, such as loans, credit cards, and personal accounts. Sales & Target Achievement: Meeting or exceeding set sales targets and key performance indicators (KPIs). Customer Relationship Management: Building and maintaining strong relationships with clients, addressing concerns, and ensuring satisfaction. Product Knowledge: Demonstrating a thorough understanding of the bank's various products, services, and campaign objectives. Record Keeping: Accurately documenting customer interactions, inquiries, and sales transactions in a Customer Relationship Management (CRM) system. Compliance: Adhering to bank policies, guidelines, and regulatory compliance while handling customer data and transactions. Collaboration: Working with other team members and departments to improve sales strategies and customer service. Essential Skills & Qualifications Sales & Communication: Excellent verbal and written communication skills, strong negotiation abilities, and a persuasive sales approach. Customer Service: A customer-oriented mindset with the ability to empathize with customers and resolve issues effectively. Product Knowledge: Familiarity with retail banking products, services, and the competitive banking landscape. Technical Proficiency: Basic computer skills and the ability to use CRM software and other relevant tools. Educational Background: A graduation degree is often a requirement, with some experience in a customer service or tele-calling role preferred
WE Are Hiring For telecaller . Financial Assessment: Analyze clients' financial information, creditworthiness, and goals to determine their suitability for different loan types. Loan Product Guidance: Research, compare, and recommend various loan products (e.g., mortgage, personal, business loans) and explain their terms and conditions to clients. Application Management: Assist clients in completing loan applications, gathering necessary documents, and ensuring accuracy and completeness. Lender Relations: Liaise with financial institutions, lenders, and other professionals to process loan applications and facilitate a smooth customer experience. Negotiation: Negotiate loan terms, interest rates, and repayment periods on behalf of clients. Customer Service: Provide excellent support to clients throughout the entire loan process, from initial inquiry to loan closing. Compliance and Records: Ensure all loan activities comply with regulations and maintain organized records of client interactions and loan agreements. Required Skills and Qualifications Education: A bachelor's degree in finance, business, or a related field is often preferred. Financial Acumen: Strong ability to analyze financial data, understand credit principles, and assess loan feasibility. Communication Skills: Excellent verbal and written communication for explaining complex financial concepts clearly and effectively. Analytical Skills: Ability to evaluate applications, identify potential risks, and solve problems related to financing needs. Interpersonal Skills: Skills in active listening, persuasion, and relationship-building to establish trust with clients. Technical Proficiency: Familiarity with loan origination software (LOS) and customer relationship management (CRM) systems is beneficial.