Greetings from ICICI Lombard General Insurance Co. Ltd.!! ICICI Lombard is the leading private general insurance company in the country. The Company offers a comprehensive and well-diversified range of products through multiple distribution channels, including motor, health, crop, fire, personal accident, marine, engineering, and liability insurance. With a legacy of over 2 decades, ICICI Lombard is committed to customer centricity with its brand philosophy of Nibhaye Vaade. The company has issued over 37.6 million policies, over 3.2 million claims processed and has a Gross Written Premium (GWP) of 282.58 billion for the year ended March 31, 2025. ICICI Lombard has 328 branches and 15,123 employees, as on March 31, 2025. We are hiring dynamic & self-motivated individuals in Health Agency vertical with zeal to learn and grow in sales domain. Company Name:- ICICI Lombard General Insurance Co. Ltd. Location:- Dehradun Role: Development/Relationship Manager Health Agency Min. experience: 1 year(field sales) Key Responsibilities: Recruit, train & manage insurance agents/advisors Drive sales through the agency channel Motivate team to achieve sales targets Conduct regular meetings & performance reviews Desired Profile:- Graduate (any discipline) Experience in sales/marketing (preferably insurance) Good communication & leadership skills How to apply:- Send your updated resume on manish.kanwar@icicilombard.com. Do mention below details while sharing your resume:- Current CTC Expected CTC Notice period Location preference We wait for you to be a part of ICICI Lombard General Insurance Co. Ltd.
Role Objective : Selling Insurance Policies over the phone Ability to achieve stretched Sales targets individually and through team Processing each lead in accordance with IL standards and provide the customer with a clear explanation of Product Provides leadership and manages to all operational standards Maintain Superior quality service by following organization standards Outbound calling and converting lead into sales. Mange a team of approximately 10 20 CSRs Ensuring all compliance and SLA during the calls. Achieving daily, weekly, monthly, target Individual sales targets and team management Must Haves: Excellent Communication skills & typing skills Minimum 2 years of relevant Outbound Sales experience of (Preffered - Health Insurance ) Required Qualification: Experience Full Time Graduate / Post Graduate
Job Profile - Sales of Health Policies through agents in the assigned territory Job Role - 1- Acquiring new health Agents or Advisors on a regular basis. Licensing and tracking activation of the same regularly 2- Handling the health retail Product 3- Building relationships with Health agents. 4- Regular visit on field for sale of health policies with agents or individual. 5- Coordinating with other departments such as Underwriting, Claims, & Operations 6- To meet Agents, Lead providers, intermediaries on regular basis and maintaining records in a planned manner. 7- Training and motivating the health agents to qualify contests and thus bring in incremental business. Preferred candidate- 1- Alteast 6 months of on field sales experience in Agency / any Insurance product. 2- Graduation is mandatory, candidates holding Diploma or Part Time degree certificate will not fit in criteria. 3- Candidates with operation background will not be fit for this job profile 4- Need to work on 100% on-field for sales of health policies. Benefits you will receive from our organization- 1 - 5 Days working ( Saturday & Sunday off ) 2- Mediclaim and termlife insurance 3- Candidates will be on the payroll of organization.
Roles and Responsibilities Manage customer relationships through effective communication, empathy, and problem-solving skills. Handle incoming calls from customers to resolve their queries and concerns in a timely manner. Provide accurate information on products/services offered by the company to meet customer needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer requirements. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 0-4 years of experience in BPO voice process, customer handling, or related fields. Excellent English language proficiency with good verbal and written communication skills. Ability to work in a fast-paced environment with multiple priorities simultaneously. Strong analytical skills for resolving customer complaints efficiently. THIS IS ON PAY-ROLL OPPORTUNITY WITH ICICI LOMBARD GENRAL INSURANCE COMPANY SKILLS REQUIRED : 1. EXCELLENT COMMUNICATION IN ENGLISH 2. GRADUATION MANDATORY 3. GOOD THOUGHT PROCESS 4. SHIFT TIMING : MALE : 7:00AM TO 12:30AM + NIGHT SHIFTS (ANY 9.30 HRS SHIFT) FEMALE : 7:00AM TO 8:30PM (ANY 9.30 HRS SHIFT) 5. WEEK-OFF : 5 DAYS WORKING 2 DAY ROTATIONAL OFF 6. SALARY : AS PER THE YEARS OF EXPERIENCE CONTACT : Sakshi Koli - 8097462309
Designation / Role -Senior Manager - Operations Stakeholder Management -Quality team, Training team & Leadership Role Objective Mange a team of approximately 15 - 20 CREs Ensures 100% CREs exceed their overall KPIs (sales targets, customer satisfaction and experience, quality and productivity standards) Provides consistent, balanced and timely performance feedback on CSEs performance Coach, develop and engage the CRE's to increase their abilities while enhancing their own careers Skills Required Excellent Communication Skills in English & Hindi People management Project management Stakeholder management Analytical ability Competencies Required Target & sales number-oriented People manager Aggressive towards sales Drive sales under pressure Provides continuous learning and feedback sharing to improve sales score Required Qualification / Experience- Full Time Graduate / Postgraduate 4 to 7 yrs. of relevant experience in BFSI industry(preferred) Call-center experience in GI industry will be an added advantage Minimum 3 Years of experience as a team Leader HR Contact No: 8655781887
Vertical - Health Agency (Agency Channel) Education - Graduation (any stream) Location : Pune Experience - Min 2 year into Team Handling Industry Type - Insurance Recruiting agents. regular sales training for health insurance policies. Managing a team of FLS. Achieving targets, maintaining client & agent relations. Agent licensing, tracking, and activation.
We are hiring Unit Sales Manager- Agency Channel Virtual Office at Rajasthan-(Beawar, Ajmer, Bhiwadi, Jodhpur) Location: Rajasthan-(Beawar, Ajmer, Bhiwadi, Jodhpur) Role Objective: Manage retail products across motor, health and property insurance. Achieve sales targets through a team of field officers and assigned verticals. Build and maintain strong relationships with channel partners, dealers, agents, and customers. Provide excellent after-sales service. Key Skills & Competencies: Strong relationship management and stakeholder handling. Sales experience with product knowledge. Problem-solving, collaboration, and result orientation. Understanding of the General Insurance (GI) industry. Qualifications & Experience: Full-time Graduate Minimum 1 years of experience in sales. Preferred candidates from sales/field sales background. Regards, Archala Jaiswal HR Team ICICI Lombard GIC
Job description Roles and Responsibilities Manage customer relationships through effective communication, empathy, and problem-solving skills. Handle incoming calls from customers to resolve their queries and concerns in a timely manner. Provide accurate information on products/services offered by the company to meet customer needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer requirements. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 0-4 years of experience in BPO voice process, customer handling, or related fields. Excellent English language proficiency with good verbal and written communication skills. Ability to work in a fast-paced environment with multiple priorities simultaneously. Strong analytical skills for resolving customer complaints efficiently. WORK LOCATION:- VASHI, NAVI MUMBAI THIS IS ON PAY-ROLL OPPORTUNITY WITH ICICI LOMBARD GENRAL INSURANCE COMPANY SKILLS REQUIRED : 1. EXCELLENT COMMUNICATION IN ENGLISH 2. GRADUATION MANDATORY 3. GOOD THOUGHT PROCESS 4. DESIGNATION : CUSTOMER RELATIONSHIP MANAGER 5. SHIFT TIMING : MALE : 7:00AM TO 12:30AM + NIGHT SHIFTS (ANY 9.30 HRS SHIFT) FEMALE : 7:00AM TO 8:30PM (ANY 9.30 HRS SHIFT) 6. WEEK-OFF : 5 DAYS WORKING 2 DAY ROTATIONAL OFF 7. SALARY : AS PER THE YEARS OF EXPERIENCE 8. AGE LIMIT : 30 Age CONTACT : 8097462309 Role: Customer Retention - Voice / Blended Industry Type: Insurance Department: Customer Success Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate
WalkinDrive!!! We are at ICICI Lombard General Insurance Company Limited organizing mega Walk-in-Drive at Delhi (NCR) Title :- Unit Sales Manager Health Vertical- Agency channel Fixed CTC + Incentives Location :- Delhi (NCR) Date :- 09 Aug 2024 (Friday) Address :- CICI LOMBARD GIC LTD, , 7th floor, Mercantile house, K.G Marg, new Delhi 110001 (Nearest metro station - Barakhamba metro station) Contact Person : Dip Shikha Singh Minimum Experience: 1-7 years Qualification : Graduation (Any stream) Type of position: Full Time Industry preferred :- SAHI, LI, GI, Banking, Pharma, Telecom, Mutual Funds Job Responsibilities: - Recruiting agents and providing regular training for selling insurance policies Achieving the targets assigned and maintaining sound relations with the clients and agents Achieving assigned PMS target through intermediaries mapped Licensing, tracking and activation of the agents Maintaining sound relationships with the agents and provide regular product and process training to them Playing the role of a problem solver and actively resolve issues and queries Hold regular meetings with agents, Lead providers, intermediaries on a regular basis and maintaining records of the same in a planned and systematic manner. Interested candidates can mail us your updated resume on the given mail id : dipshikha.singh@ext.icicilombard.com
Role : Unit Sales Manager - Branch Banking Band VA/B Business Group Retail Vertical Branch Banking Location: Bangalore/Hyderabad Role Objective Responsible for channel management in the area assigned Cultivating and maintaining relationship with channel partner and branch staff Conducting training programs for the branch staff, particularly private banking RMs to facilitate the cross selling of general insurance products. Conducting weekly visits to assigned ICICI bank branches Implementation of sales strategy, revenue generation and achieving targets Responsible for objection handling and aiding sales process carried out by channel Managing Retention, with special focus on health products. Skills Required : Relationship Management Sales Experience with product knowledge Stakeholder Management GI industry knowledge Competencies Required: Problem Solving Good communication skills Collaborating & Result Oriented
Role Objective : Functional /Business Responsibilities: -Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. -Processing each call / mail / chat in accordance with IL standards. -Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs -Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. -Provide the Customer with a clear explanation of the action taken -Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency -Ability to understand and handle irate customers -Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications -Ability to achieve stretched targets and able to manage the organization standards -Maintain Superior quality service by following organization standards Must Haves:- -Excellent Communication Skills in English & Hindi -Typing speed of 30 to 40 wpm -Strong interpersonal, problem-solving skills and verbal and written communication skills -Flexible with shifts -Computer literacy Required Qualification / Experience:- Full Time Graduate / Post Graduate
Functional /Business Responsibilities: -Outbound calling and converting lead into sales -Customer logs on to the website and raises query for the products, CRE to call customer and understand query and sell the product accordingly -Explaining the customers product features and benefits -Ensuring all compliance and SLA of the call are adhered -Achieving daily, weekly, monthly, targets Must Haves: -Excellent Communication Skills in English & Hindi -Convincing skill - Flexible with shifts -Stakeholder management -Computer literacy Required Qualification / Experience Full Time Graduate / Post Graduate Minimum 1yr of outbound sales experience or Fresher
Key Responsibilities: Medical Review & Claims Adjudication: Assess and validate medical claims based on clinical documentation and policy coverage. Interpret diagnostic reports, treatment plans, and prescriptions to determine claim eligibility. Coordinate with internal medical teams to ensure accuracy in claims decision-making. Customer Interaction & Support: Communicate with policyholders, hospitals, and third-party administrators (TPAs) to explain claim decisions in a clear and professional manner. Handle escalated or complex customer service issues involving medical claims. Offer support and guidance on claim submission processes and documentation requirements. Compliance & Documentation: Ensure all claims are processed in compliance with IRDAI regulations and internal guidelines. Maintain accurate records of claim assessments, approvals, denials, and communications.
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