Greetings from ICICI Lombard General Insurance Co. Ltd.!! ICICI Lombard is the leading private general insurance company in the country. The Company offers a comprehensive and well-diversified range of products through multiple distribution channels, including motor, health, crop, fire, personal accident, marine, engineering, and liability insurance. With a legacy of over 2 decades, ICICI Lombard is committed to customer centricity with its brand philosophy of Nibhaye Vaade. The company has issued over 37.6 million policies, over 3.2 million claims processed and has a Gross Written Premium (GWP) of 282.58 billion for the year ended March 31, 2025. ICICI Lombard has 328 branches and 15,123 employees, as on March 31, 2025. We are hiring dynamic & self-motivated individuals in Health Agency vertical with zeal to learn and grow in sales domain. Company Name:- ICICI Lombard General Insurance Co. Ltd. Location:- Dehradun Role: Development/Relationship Manager Health Agency Min. experience: 1 year(field sales) Key Responsibilities: Recruit, train & manage insurance agents/advisors Drive sales through the agency channel Motivate team to achieve sales targets Conduct regular meetings & performance reviews Desired Profile:- Graduate (any discipline) Experience in sales/marketing (preferably insurance) Good communication & leadership skills How to apply:- Send your updated resume on manish.kanwar@icicilombard.com. Do mention below details while sharing your resume:- Current CTC Expected CTC Notice period Location preference We wait for you to be a part of ICICI Lombard General Insurance Co. Ltd.
Role Objective : Selling Insurance Policies over the phone Ability to achieve stretched Sales targets individually and through team Processing each lead in accordance with IL standards and provide the customer with a clear explanation of Product Provides leadership and manages to all operational standards Maintain Superior quality service by following organization standards Outbound calling and converting lead into sales. Mange a team of approximately 10 20 CSRs Ensuring all compliance and SLA during the calls. Achieving daily, weekly, monthly, target Individual sales targets and team management Must Haves: Excellent Communication skills & typing skills Minimum 2 years of relevant Outbound Sales experience of (Preffered - Health Insurance ) Required Qualification: Experience Full Time Graduate / Post Graduate
Job Profile - Sales of Health Policies through agents in the assigned territory Job Role - 1- Acquiring new health Agents or Advisors on a regular basis. Licensing and tracking activation of the same regularly 2- Handling the health retail Product 3- Building relationships with Health agents. 4- Regular visit on field for sale of health policies with agents or individual. 5- Coordinating with other departments such as Underwriting, Claims, & Operations 6- To meet Agents, Lead providers, intermediaries on regular basis and maintaining records in a planned manner. 7- Training and motivating the health agents to qualify contests and thus bring in incremental business. Preferred candidate- 1- Alteast 6 months of on field sales experience in Agency / any Insurance product. 2- Graduation is mandatory, candidates holding Diploma or Part Time degree certificate will not fit in criteria. 3- Candidates with operation background will not be fit for this job profile 4- Need to work on 100% on-field for sales of health policies. Benefits you will receive from our organization- 1 - 5 Days working ( Saturday & Sunday off ) 2- Mediclaim and termlife insurance 3- Candidates will be on the payroll of organization.
Roles and Responsibilities Manage customer relationships through effective communication, empathy, and problem-solving skills. Handle incoming calls from customers to resolve their queries and concerns in a timely manner. Provide accurate information on products/services offered by the company to meet customer needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer requirements. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 0-4 years of experience in BPO voice process, customer handling, or related fields. Excellent English language proficiency with good verbal and written communication skills. Ability to work in a fast-paced environment with multiple priorities simultaneously. Strong analytical skills for resolving customer complaints efficiently. THIS IS ON PAY-ROLL OPPORTUNITY WITH ICICI LOMBARD GENRAL INSURANCE COMPANY SKILLS REQUIRED : 1. EXCELLENT COMMUNICATION IN ENGLISH 2. GRADUATION MANDATORY 3. GOOD THOUGHT PROCESS 4. SHIFT TIMING : MALE : 7:00AM TO 12:30AM + NIGHT SHIFTS (ANY 9.30 HRS SHIFT) FEMALE : 7:00AM TO 8:30PM (ANY 9.30 HRS SHIFT) 5. WEEK-OFF : 5 DAYS WORKING 2 DAY ROTATIONAL OFF 6. SALARY : AS PER THE YEARS OF EXPERIENCE CONTACT : Sakshi Koli - 8097462309
Designation / Role -Senior Manager - Operations Stakeholder Management -Quality team, Training team & Leadership Role Objective Mange a team of approximately 15 - 20 CREs Ensures 100% CREs exceed their overall KPIs (sales targets, customer satisfaction and experience, quality and productivity standards) Provides consistent, balanced and timely performance feedback on CSEs performance Coach, develop and engage the CRE's to increase their abilities while enhancing their own careers Skills Required Excellent Communication Skills in English & Hindi People management Project management Stakeholder management Analytical ability Competencies Required Target & sales number-oriented People manager Aggressive towards sales Drive sales under pressure Provides continuous learning and feedback sharing to improve sales score Required Qualification / Experience- Full Time Graduate / Postgraduate 4 to 7 yrs. of relevant experience in BFSI industry(preferred) Call-center experience in GI industry will be an added advantage Minimum 3 Years of experience as a team Leader HR Contact No: 8655781887
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