Posted:17 hours ago|
Platform:
On-site
Full Time
Mange a team of approximately 15 - 20 CREs
Ensures 100% CREs exceed their overall KPIs (sales targets, customer satisfaction and experience, quality and productivity standards)
Provides consistent, balanced and timely performance feedback on CSEs performance
Coach, develop and engage the CRE's to increase their abilities while enhancing their own careers
Excellent Communication Skills in English & Hindi
People management
Project management
Stakeholder management
Analytical ability
Target & sales number-oriented
People manager
Aggressive towards sales
Drive sales under pressure
Provides continuous learning and feedback sharing to improve sales score
Full Time Graduate / Postgraduate 4 to 7 yrs. of relevant experience in BFSI industry(preferred) Call-center experience in GI industry will be an added advantage
Minimum 3 Years of experience as a team Leader
HR Contact No: 8655781887
ICICI LOMBARD GENERAL INSURANCE CO. LTD.
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7e-05 - 0.00013 Lacs P.A.
7e-05 - 0.00013 Lacs P.A.
