Telesales Specialist

Who are we?

Mushin is a VC funded Gurgaon based startup developing B2B SaaS (Software as a Service) products for automobile manufacturing units with the vision of automating, digitizing and IoT enabling manufacturing sector in India.

Mushin's patented software product significantly increases the efficiency and greatly decreases the cost of manufacturing Petrol/Diesel/EV cars and bikes.

Our software has been widely accepted and is being used by leading automotive companies like Maruti, JCB, Honda, VW, AMG, Hyundai and many more.

• Website: www.mushinlabs.com
• IPV Listing: - Premier Deal - https://ipventures.in/portfolio/mushin-premier-deal-aif-only/
• AutoCar Magazine: https://www.autocarpro.in/news/mushin-innovative-labs-raises-rs-2-cr-in-seed-funding-led-by-inflection-point-ventures-123535

Reports to:

Location:

Industry:

Role Objective

To strengthen Mushin’s sales funnel by ensuring consistent and effective follow-ups with prospective clients, scheduling demos, and maintaining lead engagement until handover to the Pre-Sales or Business

Development team. The role demands excellent communication skills, persistence, and a confident

personality capable of building rapport with senior professionals in manufacturing and automotive sectors.

Key Responsibilities

• Make daily outbound calls to potential customers and follow up on leads shared by the Pre-Sales or Inside
• Sales team.
• Engage professionally with clients to confirm demo schedules, share meeting links, and ensure attendance.
• Follow up with decision-makers post-demo for feedback and next steps.
• Maintain a structured call log and update CRM or lead tracking sheets regularly.
• Coordinate with Pre-Sales Executives to identify dormant leads and reinitiate contact.
• Assist in sending WhatsApp or email reminders in coordination with the sales team.
• Maintain call discipline and daily reporting on lead status and communication history.

Skills & Qualifications

• Excellent English and Hindi communication (spoken & written).
• Confident, clear, and polite phone manner.
• Comfortable with Microsoft Excel, Google Sheets, and CRM tools.
• Prior experience in telecalling / inside sales / B2B follow-ups preferred (1–3 years).
• Well-spoken and professional presence suited to dealing with corporate clients.

Performance Indicators

• Metric Target / Expectation
• Daily Call Volume 60–80 calls/day
• Demo Confirmation Rate ≥ 60%
• Reactivated Dormant Leads ≥ 10 per month
• CRM Accuracy 100% follow-up logging

Compensation

• CTC: ■18,000 – ■25,000 per month (based on experience and fluency).
• Incentives: ■300–■500 per demo successfully scheduled and attended.
• Additional Benefits: Travel allowance for field events (if applicable) and performance-based quarterly
• bonuses