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Tele Calling Executive

Tele Calling Executive

Equitas Small Finance Bank

0 - 3 years

1 - 2 Lacs

Chennai

Posted:1 hour ago| Platform:

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Skills Required

Finance non voice process Customer Service inbound calls inbound Banking customer care outbound calling sales Banking Products branch operations voice process collections outbound customer queries telecalling Ancustomer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily and monthly targets for call volume and resolution rates. Collaborate with internal teams to resolve complex customer issues. Provide excellent customer service and maintain high levels of customer satisfaction. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 1 year of experience in telecalling, collections, or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Basic knowledge of banking products and services is an advantage. Any graduate degree from a recognized university. Experience working with small finance banks or similar institutions is preferred.

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Equitas Small Finance Bank

www.equitasbank.com

Banking

Chennai Tamilnadu

10001 Employees

2464 Jobs

Key People

Parthasarathi Mukherjee

Managing Director & CEO
Rajesh Kumar Chaturvedi

Executive Director
K Bharath Kumar

Chief Financial Officer
Pooja Nair

Chief Marketing Officer

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