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Equitas Small Finance Bank
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Tele Calling Executive

Tele Calling Executive

Equitas Small Finance Bank

1 - 6 years

1 - 2 Lacs

Chennai

Posted:2 months ago| Platform:

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Skills Required

Finance non voice process inbound calls BFSI inbound Banking outbound calling cross selling queries sales Banking Products operations Management voice process operations collections outbound telecalling care

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank.

Roles and Responsibility

Handle inbound and outbound calls to customers and stakeholders.
Resolve customer queries and issues professionally and promptly.
Meet daily and monthly targets for call volume and resolution rates.
Collaborate with internal teams to resolve complex customer issues.
Provide excellent customer service and maintain high levels of customer satisfaction.
Maintain accurate records of calls made and results achieved.

Job Requirements

Minimum 1 year of experience in telecalling, collections, or a related field.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and meet targets.
Basic knowledge of banking products and services is an advantage.
Any graduate degree from a recognized university.
Experience working with small finance banks or similar institutions is preferred.

About Company

Equitas Small Finance Bank is a leading player in the BFSI industry, committed to providing inclusive banking solutions to its customers. We offer a dynamic and supportive work environment, with opportunities for growth and development.

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Equitas Small Finance Bank

Banking

Chennai Tamilnadu

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Tele Calling Executive