Holiday Merchants

Job Title: Travel Counselor Company: Holiday Merchants (Travel Agency) / Viva Voyages (Travel Marketing Organization) Location: Saket, New Delhi Salary: Up to ₹18,000 per month Job Overview: We are seeking a dynamic and customer-focused Travel Counselor to join our team at Holiday Merchants / Viva Voyages , located in Saket, New Delhi. The ideal candidate will be responsible for outbound client engagement, lead management, and promoting travel packages to prospective customers using our CRM platform. Key Responsibilities: Client Outreach via CRM: Make a minimum of 100 outbound calls daily to potential clients using company-generated leads. Engage prospects by providing travel package information and addressing their inquiries. Lead Qualification & CRM Management: Identify qualified leads, record call outcomes, and maintain detailed logs in the CRM to ensure effective follow-ups and lead nurturing. Travel Product Promotion: Present holiday packages, international destinations, and promotional offers in a clear and engaging manner. Build interest and trust in our travel services. Training & Onboarding Participation: Attend onboarding sessions covering destination knowledge, CRM usage, and communication skills before handling live calls. Professional Client Interaction: Maintain a polite, professional, and positive tone during all client interactions. Fluency in English and Hindi is required; knowledge of other Indian languages is a bonus. Requirements: Minimum 6 months of experience in a customer-facing or sales role preferred (freshers with excellent communication skills may also apply) Comfortable with basic computer systems and CRM tools Strong communication and interpersonal skills Energetic, target-driven, and passionate about travel Willingness to learn and adapt in a fast-paced environment What We Offer: Fixed salary up to ₹18,000 per month Performance-based incentives Structured training & learning support Growth opportunities in the travel industry Work location: Saket, New Delhi Work Schedule: 5 days working organization 1st & 3rd Saturdays: Half day 2nd & 4th Saturdays: Off Sundays: Fixed weekly off To Apply: Send your resume to hr@holidaymerchants.com . Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Experience: travel Sales: 1 year (Preferred) Work Location: In person

Job Title: Travel Counselor Company: Holiday Merchants (Travel Agency) / Viva Voyages (Travel Marketing Organization) Location: Saket, New Delhi Salary: Up to ₹18,000 per month Job Overview: We are seeking a dynamic and customer-focused Travel Counselor to join our team at Holiday Merchants / Viva Voyages , located in Saket, New Delhi. The ideal candidate will be responsible for outbound client engagement, lead management, and promoting travel packages to prospective customers using our CRM platform. Key Responsibilities: Client Outreach via CRM: Make a minimum of 100 outbound calls daily to potential clients using company-generated leads. Engage prospects by providing travel package information and addressing their inquiries. Lead Qualification & CRM Management: Identify qualified leads, record call outcomes, and maintain detailed logs in the CRM to ensure effective follow-ups and lead nurturing. Travel Product Promotion: Present holiday packages, international destinations, and promotional offers in a clear and engaging manner. Build interest and trust in our travel services. Training & Onboarding Participation: Attend onboarding sessions covering destination knowledge, CRM usage, and communication skills before handling live calls. Professional Client Interaction: Maintain a polite, professional, and positive tone during all client interactions. Fluency in English and Hindi is required; knowledge of other Indian languages is a bonus. Requirements: Minimum 6 months of experience in a customer-facing or sales role preferred (freshers with excellent communication skills may also apply) Comfortable with basic computer systems and CRM tools Strong communication and interpersonal skills Energetic, target-driven, and passionate about travel Willingness to learn and adapt in a fast-paced environment What We Offer: Fixed salary up to ₹18,000 per month Performance-based incentives Structured training & learning support Growth opportunities in the travel industry Work location: Saket, New Delhi Work Schedule: 5 days working organization 1st & 3rd Saturdays: Half day 2nd & 4th Saturdays: Off Sundays: Fixed weekly off To Apply: Send your resume to hr@holidaymerchants.com . Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Experience: travel Sales: 1 year (Preferred) Work Location: In person

Job Title: Telecaller Executive – Outbound (Travel Agency) Location: Saket, New Delhi Salary Range: ₹16,000 – ₹18,000 per month Employment Type: Full-time Job Summary We are looking for an enthusiastic Outbound Telecaller Executive to join our travel agency team in Saket, New Delhi. The ideal candidate will make high-volume outbound calls daily to generate travel queries and deliver excellent customer communication. Key Responsibilities Make approximately 100 outbound calls per day to potential customers. Explain travel packages, offers, and services clearly and persuasively. Generate qualified leads and travel queries for the sales team. Maintain a daily log of calls made, leads generated, and follow-ups. Handle customer questions with professionalism and clarity. Work towards achieving daily and monthly targets. Coordinate with the sales/operations team for seamless lead handover. Follow company calling scripts, processes, and guidelines. Required Skills & Qualifications Minimum 12th Pass / Graduate (any discipline). Excellent English communication skills (spoken and basic written). Prior experience in telecalling / outbound sales / BPO preferred (but freshers with good communication can apply). Ability to handle rejections and maintain a positive attitude. Basic computer skills (data entry, CRM updates). Comfortable making 100+ calls daily with discipline and consistency. Work Schedule & Leave Policy 5.5-day working week : Monday to Friday – Full day 1st & 3rd Saturdays – Half day 2nd & 4th Saturdays – Off Sunday – Fixed weekly off Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Language: Hindi (Preferred) English (Preferred) Work Location: In person

Job Title: Telecaller Executive – Outbound (Travel Agency) Location: Saket, New Delhi Salary Range: ₹16,000 – ₹18,000 per month Employment Type: Full-time Job Summary We are looking for an enthusiastic Outbound Telecaller Executive to join our travel agency team in Saket, New Delhi. The ideal candidate will make high-volume outbound calls daily to generate travel queries and deliver excellent customer communication. Key Responsibilities Make approximately 100 outbound calls per day to potential customers. Explain travel packages, offers, and services clearly and persuasively. Generate qualified leads and travel queries for the sales team. Maintain a daily log of calls made, leads generated, and follow-ups. Handle customer questions with professionalism and clarity. Work towards achieving daily and monthly targets. Coordinate with the sales/operations team for seamless lead handover. Follow company calling scripts, processes, and guidelines. Required Skills & Qualifications Minimum 12th Pass / Graduate (any discipline). Excellent English communication skills (spoken and basic written). Prior experience in telecalling / outbound sales / BPO preferred (but freshers with good communication can apply). Ability to handle rejections and maintain a positive attitude. Basic computer skills (data entry, CRM updates). Comfortable making 100+ calls daily with discipline and consistency. Work Schedule & Leave Policy 5.5-day working week : Monday to Friday – Full day 1st & 3rd Saturdays – Half day 2nd & 4th Saturdays – Off Sunday – Fixed weekly off Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Language: Hindi (Preferred) English (Preferred) Work Location: In person

Job Title: Event Operations Executive Location: Saket, New Delhi Salary: Up to ₹25,000 per month Working Days: 5 Days a Week About the Role: We are seeking a dynamic and detail-oriented Event Operations Executive to join our team. The ideal candidate will have at least 2 years of experience in the hospitality or event management industry. You will be responsible for end-to-end coordination and smooth execution of events, including weddings. Key Responsibilities: Manage overall event operations from planning to execution. Coordinate with vendors, venues, and suppliers to ensure timely deliveries and services. Handle logistics, setup, and on-site management during events. Liaise with clients to understand requirements and ensure expectations are met. Oversee wedding events, ensuring quality standards and smooth flow. Maintain event budgets and timelines. Resolve any on-ground issues quickly and effectively. Prepare post-event reports and feedback. Requirements: Minimum 2 years of experience in event management or hospitality. Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Ability to work under pressure and manage multiple events simultaneously. Knowledge of local vendors and venues is a plus. Flexible to work on weekends or late hours during events if required. Benefits: 5-day working week. Collaborative and energetic work environment. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Fixed shift Monday to Friday Work Location: In person

Job Title: Travel Operations Executive Location: Saket, New Delhi Salary: Up to ₹25,000 per month Working Days: 5 Days a Week About the Role: We are looking for an experienced and proactive Travel Operations Executive to join our team. The ideal candidate will have at least 2 years of experience in travel operations management and will be responsible for handling end-to-end travel logistics, vendor coordination, transport arrangements, hotel bookings, and client servicing. Key Responsibilities: Manage all travel operations including transport bookings, hotel reservations, and itinerary planning. Coordinate with travel vendors, transport providers, and hotels to ensure smooth service delivery. Handle client requirements for in-bound and out-bound travel. Ensure cost-effective and quality travel solutions. Maintain records of bookings, vendor agreements, and invoices. Handle last-minute changes, cancellations, or emergencies with professionalism. Ensure compliance with company policies and client requirements. Provide excellent customer service and maintain strong client relationships. Requirements: Minimum 2 years of experience in travel operations management. Strong knowledge of vendor management for transport, hotels, and travel services. Excellent communication and negotiation skills. Proficiency in MS Office and basic travel management software. Strong problem-solving ability and attention to detail. Ability to handle multiple bookings and urgent requests calmly. Good understanding of destinations, travel trends, and logistics. Benefits: 5-day working week. Dynamic and supportive work environment. Opportunity to work with reputed clients and vendors. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Fixed shift Monday to Friday Work Location: In person

Job Title: Event Operations Executive Location: Saket, New Delhi Salary: Up to ₹25,000 per month Working Days: 5 Days a Week About the Role: We are seeking a dynamic and detail-oriented Event Operations Executive to join our team. The ideal candidate will have at least 2 years of experience in the hospitality or event management industry. You will be responsible for end-to-end coordination and smooth execution of events, including weddings. Key Responsibilities: Manage overall event operations from planning to execution. Coordinate with vendors, venues, and suppliers to ensure timely deliveries and services. Handle logistics, setup, and on-site management during events. Liaise with clients to understand requirements and ensure expectations are met. Oversee wedding events, ensuring quality standards and smooth flow. Maintain event budgets and timelines. Resolve any on-ground issues quickly and effectively. Prepare post-event reports and feedback. Requirements: Minimum 2 years of experience in event management or hospitality. Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Ability to work under pressure and manage multiple events simultaneously. Knowledge of local vendors and venues is a plus. Flexible to work on weekends or late hours during events if required. Benefits: 5-day working week. Collaborative and energetic work environment. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Fixed shift Monday to Friday Work Location: In person

Job Title: Travel Operations Executive Location: Saket, New Delhi Salary: Up to ₹25,000 per month Working Days: 5 Days a Week About the Role: We are looking for an experienced and proactive Travel Operations Executive to join our team. The ideal candidate will have at least 2 years of experience in travel operations management and will be responsible for handling end-to-end travel logistics, vendor coordination, transport arrangements, hotel bookings, and client servicing. Key Responsibilities: Manage all travel operations including transport bookings, hotel reservations, and itinerary planning. Coordinate with travel vendors, transport providers, and hotels to ensure smooth service delivery. Handle client requirements for in-bound and out-bound travel. Ensure cost-effective and quality travel solutions. Maintain records of bookings, vendor agreements, and invoices. Handle last-minute changes, cancellations, or emergencies with professionalism. Ensure compliance with company policies and client requirements. Provide excellent customer service and maintain strong client relationships. Requirements: Minimum 2 years of experience in travel operations management. Strong knowledge of vendor management for transport, hotels, and travel services. Excellent communication and negotiation skills. Proficiency in MS Office and basic travel management software. Strong problem-solving ability and attention to detail. Ability to handle multiple bookings and urgent requests calmly. Good understanding of destinations, travel trends, and logistics. Benefits: 5-day working week. Dynamic and supportive work environment. Opportunity to work with reputed clients and vendors. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Fixed shift Monday to Friday Work Location: In person

Job Opening: Telecalling Executive – Entry Level Location: Saket, New Delhi Company: Holiday Merchants About the Role: At Holiday Merchants, our Telecalling Process is not just about making calls— it's an integral part of our sales ecosystem . The role is designed to generate quality travel queries using our in-house CRM system and build initial engagement with prospective clients. This is an entry-level opportunity , ideal for individuals passionate about communication and sales. Key Responsibilities (KRA): Telecalling & Lead Generation Make outbound calls to warm leads from the CRM system. Introduce Holiday Merchants' travel services and offerings. Identify client needs and qualify queries for the sales team. Email Management & Follow-ups Handle daily email communication with prospective clients. Share relevant brochures, itineraries, and company profiles. Follow up via email and ensure timely responses. CRM Data Handling Update and maintain client interactions in the CRM system. Ensure call logs, remarks, and next action steps are accurately recorded. Coordination with Sales Team Pass qualified leads to the respective sales managers. Schedule callbacks and appointments when needed. Performance & Reporting Meet daily/weekly call and email targets. Share daily reports with supervisor. What We're Looking For: Freshers or 0–2 years of experience in tele calling or customer service Good verbal and written communication in English & Hindi Basic knowledge of email handling and MS Office Enthusiastic, target-driven, and a team player Travel Background if any Why Join Us? Exposure to India's growing travel industry Work with a passionate and supportive team Learn the dynamics of B2B/B2C travel sales Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Language: Hindi (Preferred) English (Preferred) Work Location: In person

Job Opening: Telecalling Executive – Entry Level Location: Saket, New Delhi Company: Holiday Merchants About the Role: At Holiday Merchants, our Telecalling Process is not just about making calls— it's an integral part of our sales ecosystem . The role is designed to generate quality travel queries using our in-house CRM system and build initial engagement with prospective clients. This is an entry-level opportunity , ideal for individuals passionate about communication and sales. Key Responsibilities (KRA): Telecalling & Lead Generation Make outbound calls to warm leads from the CRM system. Introduce Holiday Merchants' travel services and offerings. Identify client needs and qualify queries for the sales team. Email Management & Follow-ups Handle daily email communication with prospective clients. Share relevant brochures, itineraries, and company profiles. Follow up via email and ensure timely responses. CRM Data Handling Update and maintain client interactions in the CRM system. Ensure call logs, remarks, and next action steps are accurately recorded. Coordination with Sales Team Pass qualified leads to the respective sales managers. Schedule callbacks and appointments when needed. Performance & Reporting Meet daily/weekly call and email targets. Share daily reports with supervisor. What We're Looking For: Freshers or 0–2 years of experience in tele calling or customer service Good verbal and written communication in English & Hindi Basic knowledge of email handling and MS Office Enthusiastic, target-driven, and a team player Travel Background if any Why Join Us? Exposure to India's growing travel industry Work with a passionate and supportive team Learn the dynamics of B2B/B2C travel sales Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Language: Hindi (Preferred) English (Preferred) Work Location: In person

Job Title: Travel Operations Executive Location: Saket, New Delhi Salary: Up to ₹25,000 per month Working Days: 5 Days a Week About the Role: We are looking for an experienced and proactive Travel Operations Executive to join our team. The ideal candidate will have at least 2 years of experience in travel operations management and will be responsible for handling end-to-end travel logistics, vendor coordination, transport arrangements, hotel bookings, and client servicing. Key Responsibilities: Manage all travel operations including transport bookings, hotel reservations, and itinerary planning. Coordinate with travel vendors, transport providers, and hotels to ensure smooth service delivery. Handle client requirements for in-bound and out-bound travel. Ensure cost-effective and quality travel solutions. Maintain records of bookings, vendor agreements, and invoices. Handle last-minute changes, cancellations, or emergencies with professionalism. Ensure compliance with company policies and client requirements. Provide excellent customer service and maintain strong client relationships. Requirements: Minimum 2 years of experience in travel operations management. Strong knowledge of vendor management for transport, hotels, and travel services. Excellent communication and negotiation skills. Proficiency in MS Office and basic travel management software. Strong problem-solving ability and attention to detail. Ability to handle multiple bookings and urgent requests calmly. Good understanding of destinations, travel trends, and logistics. Benefits: 5-day working week. Dynamic and supportive work environment. Opportunity to work with reputed clients and vendors. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Fixed shift Monday to Friday Experience: Travel Operation Management: 2 years (Preferred) Work Location: In person

Job Title: Travel Operations Executive Location: Saket, New Delhi Salary: Up to ₹25,000 per month Working Days: 5 Days a Week About the Role: We are looking for an experienced and proactive Travel Operations Executive to join our team. The ideal candidate will have at least 2 years of experience in travel operations management and will be responsible for handling end-to-end travel logistics, vendor coordination, transport arrangements, hotel bookings, and client servicing. Key Responsibilities: Manage all travel operations including transport bookings, hotel reservations, and itinerary planning. Coordinate with travel vendors, transport providers, and hotels to ensure smooth service delivery. Handle client requirements for in-bound and out-bound travel. Ensure cost-effective and quality travel solutions. Maintain records of bookings, vendor agreements, and invoices. Handle last-minute changes, cancellations, or emergencies with professionalism. Ensure compliance with company policies and client requirements. Provide excellent customer service and maintain strong client relationships. Requirements: Minimum 2 years of experience in travel operations management. Strong knowledge of vendor management for transport, hotels, and travel services. Excellent communication and negotiation skills. Proficiency in MS Office and basic travel management software. Strong problem-solving ability and attention to detail. Ability to handle multiple bookings and urgent requests calmly. Good understanding of destinations, travel trends, and logistics. Benefits: 5-day working week. Dynamic and supportive work environment. Opportunity to work with reputed clients and vendors. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Fixed shift Monday to Friday Experience: Travel Operation Management: 2 years (Preferred) Work Location: In person

Job Title: Travel Counselor Company: Holiday Merchants (Travel Agency) / Viva Voyages (Travel Marketing Organization) Location: Saket, New Delhi Salary: Up to ₹18,000 per month Job Overview: We are seeking a dynamic and customer-focused Travel Counselor to join our team at Holiday Merchants / Viva Voyages , located in Saket, New Delhi. The ideal candidate will be responsible for outbound client engagement, lead management, and promoting travel packages to prospective customers using our CRM platform. Key Responsibilities: Client Outreach via CRM: Make a minimum of 100 outbound calls daily to potential clients using company-generated leads. Engage prospects by providing travel package information and addressing their inquiries. Lead Qualification & CRM Management: Identify qualified leads, record call outcomes, and maintain detailed logs in the CRM to ensure effective follow-ups and lead nurturing. Travel Product Promotion: Present holiday packages, international destinations, and promotional offers in a clear and engaging manner. Build interest and trust in our travel services. Training & Onboarding Participation: Attend onboarding sessions covering destination knowledge, CRM usage, and communication skills before handling live calls. Professional Client Interaction: Maintain a polite, professional, and positive tone during all client interactions. Fluency in English and Hindi is required; knowledge of other Indian languages is a bonus. Requirements: Minimum 6 months of experience in a customer-facing or sales role preferred (freshers with excellent communication skills may also apply) Comfortable with basic computer systems and CRM tools Strong communication and interpersonal skills Energetic, target-driven, and passionate about travel Willingness to learn and adapt in a fast-paced environment What We Offer: Fixed salary up to ₹18,000 per month Performance-based incentives Structured training & learning support Growth opportunities in the travel industry Work location: Saket, New Delhi Work Schedule: 5 days working organization 1st & 3rd Saturdays: Half day 2nd & 4th Saturdays: Off Sundays: Fixed weekly off To Apply: Send your resume to hr@holidaymerchants.com . Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Work Location: In person

Job Title: Travel Counselor Company: Holiday Merchants (Travel Agency) / Viva Voyages (Travel Marketing Organization) Location: Saket, New Delhi Salary: Up to ₹18,000 per month Job Overview: We are seeking a dynamic and customer-focused Travel Counselor to join our team at Holiday Merchants / Viva Voyages , located in Saket, New Delhi. The ideal candidate will be responsible for outbound client engagement, lead management, and promoting travel packages to prospective customers using our CRM platform. Key Responsibilities: Client Outreach via CRM: Make a minimum of 100 outbound calls daily to potential clients using company-generated leads. Engage prospects by providing travel package information and addressing their inquiries. Lead Qualification & CRM Management: Identify qualified leads, record call outcomes, and maintain detailed logs in the CRM to ensure effective follow-ups and lead nurturing. Travel Product Promotion: Present holiday packages, international destinations, and promotional offers in a clear and engaging manner. Build interest and trust in our travel services. Training & Onboarding Participation: Attend onboarding sessions covering destination knowledge, CRM usage, and communication skills before handling live calls. Professional Client Interaction: Maintain a polite, professional, and positive tone during all client interactions. Fluency in English and Hindi is required; knowledge of other Indian languages is a bonus. Requirements: Minimum 6 months of experience in a customer-facing or sales role preferred (freshers with excellent communication skills may also apply) Comfortable with basic computer systems and CRM tools Strong communication and interpersonal skills Energetic, target-driven, and passionate about travel Willingness to learn and adapt in a fast-paced environment What We Offer: Fixed salary up to ₹18,000 per month Performance-based incentives Structured training & learning support Growth opportunities in the travel industry Work location: Saket, New Delhi Work Schedule: 5 days working organization 1st & 3rd Saturdays: Half day 2nd & 4th Saturdays: Off Sundays: Fixed weekly off To Apply: Send your resume to hr@holidaymerchants.com . Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Work Location: In person

Job Opening: Telecalling Executive – Entry Level Location: Saket, New Delhi Company: Holiday Merchants About the Role: At Holiday Merchants, our Telecalling Process is not just about making calls— it's an integral part of our sales ecosystem . The role is designed to generate quality travel queries using our in-house CRM system and build initial engagement with prospective clients. This is an entry-level opportunity , ideal for individuals passionate about communication and sales. Key Responsibilities (KRA): Telecalling & Lead Generation Make outbound calls to warm leads from the CRM system. Introduce Holiday Merchants' travel services and offerings. Identify client needs and qualify queries for the sales team. Email Management & Follow-ups Handle daily email communication with prospective clients. Share relevant brochures, itineraries, and company profiles. Follow up via email and ensure timely responses. CRM Data Handling Update and maintain client interactions in the CRM system. Ensure call logs, remarks, and next action steps are accurately recorded. Coordination with Sales Team Pass qualified leads to the respective sales managers. Schedule callbacks and appointments when needed. Performance & Reporting Meet daily/weekly call and email targets. Share daily reports with supervisor. What We're Looking For: Freshers or 0–2 years of experience in tele calling or customer service Good verbal and written communication in English & Hindi Basic knowledge of email handling and MS Office Enthusiastic, target-driven, and a team player Travel Background if any Why Join Us? Exposure to India's growing travel industry Work with a passionate and supportive team Learn the dynamics of B2B/B2C travel sales Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Language: Hindi (Preferred) English (Required) Work Location: In person

Job Opening: Telecalling Executive – Entry Level Location: Saket, New Delhi Company: Holiday Merchants About the Role: At Holiday Merchants, our Telecalling Process is not just about making calls— it's an integral part of our sales ecosystem . The role is designed to generate quality travel queries using our in-house CRM system and build initial engagement with prospective clients. This is an entry-level opportunity , ideal for individuals passionate about communication and sales. Key Responsibilities (KRA): Telecalling & Lead Generation Make outbound calls to warm leads from the CRM system. Introduce Holiday Merchants' travel services and offerings. Identify client needs and qualify queries for the sales team. Email Management & Follow-ups Handle daily email communication with prospective clients. Share relevant brochures, itineraries, and company profiles. Follow up via email and ensure timely responses. CRM Data Handling Update and maintain client interactions in the CRM system. Ensure call logs, remarks, and next action steps are accurately recorded. Coordination with Sales Team Pass qualified leads to the respective sales managers. Schedule callbacks and appointments when needed. Performance & Reporting Meet daily/weekly call and email targets. Share daily reports with supervisor. What We're Looking For: Freshers or 0–2 years of experience in tele calling or customer service Good verbal and written communication in English & Hindi Basic knowledge of email handling and MS Office Enthusiastic, target-driven, and a team player Travel Background if any Why Join Us? Exposure to India's growing travel industry Work with a passionate and supportive team Learn the dynamics of B2B/B2C travel sales Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Language: Hindi (Preferred) English (Required) Work Location: In person

Job Opening: Telecalling Executive – Entry Level Location: Saket, New Delhi Company: Holiday Merchants About the Role: At Holiday Merchants, our Telecalling Process is not just about making calls— it's an integral part of our sales ecosystem . The role is designed to generate quality travel queries using our in-house CRM system and build initial engagement with prospective clients. This is an entry-level opportunity , ideal for individuals passionate about communication and sales. Key Responsibilities (KRA): Telecalling & Lead Generation Make outbound calls to warm leads from the CRM system. Introduce Holiday Merchants' travel services and offerings. Identify client needs and qualify queries for the sales team. Email Management & Follow-ups Handle daily email communication with prospective clients. Share relevant brochures, itineraries, and company profiles. Follow up via email and ensure timely responses. CRM Data Handling Update and maintain client interactions in the CRM system. Ensure call logs, remarks, and next action steps are accurately recorded. Coordination with Sales Team Pass qualified leads to the respective sales managers. Schedule callbacks and appointments when needed. Performance & Reporting Meet daily/weekly call and email targets. Share daily reports with supervisor. What We're Looking For: Freshers or 0–2 years of experience in tele calling or customer service Good verbal and written communication in English & Hindi Basic knowledge of email handling and MS Office Enthusiastic, target-driven, and a team player Travel Background if any Why Join Us? Exposure to India's growing travel industry Work with a passionate and supportive team Learn the dynamics of B2B/B2C travel sales Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Language: Hindi (Preferred) English (Required) Work Location: In person

Job Opening: Telecalling Executive – Entry Level Location: Saket, New Delhi Company: Holiday Merchants About the Role: At Holiday Merchants, our Telecalling Process is not just about making calls— it's an integral part of our sales ecosystem . The role is designed to generate quality travel queries using our in-house CRM system and build initial engagement with prospective clients. This is an entry-level opportunity , ideal for individuals passionate about communication and sales. Key Responsibilities (KRA): Telecalling & Lead Generation Make outbound calls to warm leads from the CRM system. Introduce Holiday Merchants' travel services and offerings. Identify client needs and qualify queries for the sales team. Email Management & Follow-ups Handle daily email communication with prospective clients. Share relevant brochures, itineraries, and company profiles. Follow up via email and ensure timely responses. CRM Data Handling Update and maintain client interactions in the CRM system. Ensure call logs, remarks, and next action steps are accurately recorded. Coordination with Sales Team Pass qualified leads to the respective sales managers. Schedule callbacks and appointments when needed. Performance & Reporting Meet daily/weekly call and email targets. Share daily reports with supervisor. What We're Looking For: Freshers or 0–2 years of experience in tele calling or customer service Good verbal and written communication in English & Hindi Basic knowledge of email handling and MS Office Enthusiastic, target-driven, and a team player Travel Background if any Why Join Us? Exposure to India's growing travel industry Work with a passionate and supportive team Learn the dynamics of B2B/B2C travel sales Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Language: Hindi (Preferred) English (Required) Work Location: In person

Job Title: Travel Counselor Company: Holiday Merchants (Travel Agency) / Viva Voyages (Travel Marketing Organization) Location: Saket, New Delhi Salary: Up to ₹18,000 per month Job Overview: We are seeking a dynamic and customer-focused Travel Counselor to join our team at Holiday Merchants / Viva Voyages , located in Saket, New Delhi. The ideal candidate will be responsible for outbound client engagement, lead management, and promoting travel packages to prospective customers using our CRM platform. Key Responsibilities: Client Outreach via CRM: Make a minimum of 100 outbound calls daily to potential clients using company-generated leads. Engage prospects by providing travel package information and addressing their inquiries. Lead Qualification & CRM Management: Identify qualified leads, record call outcomes, and maintain detailed logs in the CRM to ensure effective follow-ups and lead nurturing. Travel Product Promotion: Present holiday packages, international destinations, and promotional offers in a clear and engaging manner. Build interest and trust in our travel services. Training & Onboarding Participation: Attend onboarding sessions covering destination knowledge, CRM usage, and communication skills before handling live calls. Professional Client Interaction: Maintain a polite, professional, and positive tone during all client interactions. Fluency in English and Hindi is required; knowledge of other Indian languages is a bonus. Requirements: Minimum 6 months of experience in a customer-facing or sales role preferred (freshers with excellent communication skills may also apply) Comfortable with basic computer systems and CRM tools Strong communication and interpersonal skills Energetic, target-driven, and passionate about travel Willingness to learn and adapt in a fast-paced environment What We Offer: Fixed salary up to ₹18,000 per month Performance-based incentives Structured training & learning support Growth opportunities in the travel industry Work location: Saket, New Delhi Work Schedule: 5 days working organization 1st & 3rd Saturdays: Half day 2nd & 4th Saturdays: Off Sundays: Fixed weekly off To Apply: Send your resume to hr@holidaymerchants.com . Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Work Location: In person

Job Title: Travel Counselor Company: Holiday Merchants (Travel Agency) / Viva Voyages (Travel Marketing Organization) Location: Saket, New Delhi Salary: Up to ₹18,000 per month Job Overview: We are seeking a dynamic and customer-focused Travel Counselor to join our team at Holiday Merchants / Viva Voyages , located in Saket, New Delhi. The ideal candidate will be responsible for outbound client engagement, lead management, and promoting travel packages to prospective customers using our CRM platform. Key Responsibilities: Client Outreach via CRM: Make a minimum of 100 outbound calls daily to potential clients using company-generated leads. Engage prospects by providing travel package information and addressing their inquiries. Lead Qualification & CRM Management: Identify qualified leads, record call outcomes, and maintain detailed logs in the CRM to ensure effective follow-ups and lead nurturing. Travel Product Promotion: Present holiday packages, international destinations, and promotional offers in a clear and engaging manner. Build interest and trust in our travel services. Training & Onboarding Participation: Attend onboarding sessions covering destination knowledge, CRM usage, and communication skills before handling live calls. Professional Client Interaction: Maintain a polite, professional, and positive tone during all client interactions. Fluency in English and Hindi is required; knowledge of other Indian languages is a bonus. Requirements: Minimum 6 months of experience in a customer-facing or sales role preferred (freshers with excellent communication skills may also apply) Comfortable with basic computer systems and CRM tools Strong communication and interpersonal skills Energetic, target-driven, and passionate about travel Willingness to learn and adapt in a fast-paced environment What We Offer: Fixed salary up to ₹18,000 per month Performance-based incentives Structured training & learning support Growth opportunities in the travel industry Work location: Saket, New Delhi Work Schedule: 5 days working organization 1st & 3rd Saturdays: Half day 2nd & 4th Saturdays: Off Sundays: Fixed weekly off To Apply: Send your resume to hr@holidaymerchants.com . Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Work Location: In person