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Equitas Small Finance Bank
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Tele Calling Executive

Tele Calling Executive

Equitas Small Finance Bank

1 - 4 years

3 - 6 Lacs

Pune

Posted:Just now| Platform:

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Skills Required

Finance Customer Service Rates BFSI inbound Banking customer service crm software Make business development CRM Software banking products sales Banking Products outbound customer queries telecalling CRM crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Handle inbound and outbound calls to customers and stakeholders. Resolve customer queries and issues professionally and promptly. Make follow-up calls to customers to collect payments and update their accounts. Provide excellent customer service and ensure satisfaction. Meet daily and monthly targets for call volume and resolution rates. Collaborate with internal teams to resolve complex customer issues. Job Requirements Proven experience in telecalling, collections, or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Knowledge of banking products and services is an advantage. Familiarity with CRM software and other relevant tools. Strong problem-solving and analytical skills. About Company Equitas Small Finance Bank is a leading player in the BFSI industry, committed to providing inclusive banking solutions to its customers. We offer a dynamic and supportive work environment, with opportunities for growth and development.

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Equitas Small Finance Bank

www.equitasbank.com

Banking

Chennai Tamilnadu

10001 Employees

2464 Jobs

Key People

Parthasarathi Mukherjee

Managing Director & CEO
Rajesh Kumar Chaturvedi

Executive Director
K Bharath Kumar

Chief Financial Officer
Pooja Nair

Chief Marketing Officer

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Tele Calling Executive

Experience & Salary

Skills Required

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