Tele Calling Executive

1 - 6 years

1 - 2 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank.

Roles and Responsibility
  • Handle inbound and outbound calls to customers for various banking services.
  • Resolve customer queries and issues professionally and promptly.
  • Meet daily collection targets and maintain accurate records of customer interactions.
  • Provide excellent customer service and ensure satisfaction.
  • Collaborate with internal teams to resolve customer complaints and concerns.
  • Maintain confidentiality and adhere to data privacy policies.
Job Requirements
  • Minimum 1 year of experience in telecalling, collections, or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet targets.
  • Basic knowledge of banking products and services is an advantage.
  • Any graduate degree from a recognized university.
  • Experience working with small finance banks or similar institutions is preferred.
Additional Info

For more information, please contact us at 1379618.

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Equitas Small Finance Bank logo
Equitas Small Finance Bank

Banking

Chennai Tamilnadu

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