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1.0 - 6.0 years
1 - 2 Lacs
Chennai
Work from Office
We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily collection targets and maintain accurate records of customer interactions. Provide excellent customer service and ensure satisfaction. Collaborate with internal teams to resolve customer complaints and concerns. Maintain confidentiality and adhere to data privacy policies. Job Requirements Minimum 1 year of experience in telecalling, collections, or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Basic knowledge of banking products and services is an advantage. Any graduate degree from a recognized university. Experience working with small finance banks or similar institutions is preferred. Additional Info For more information, please contact us at 1379618.
Posted 4 hours ago
1.0 - 6.0 years
1 - 2 Lacs
Pune
Work from Office
We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily collection targets and maintain accurate records of customer interactions. Provide excellent customer service and ensure satisfaction. Collaborate with internal teams to resolve customer complaints and concerns. Maintain confidentiality and adhere to data privacy policies. Job Requirements Minimum 1 year of experience in telecalling, collections, or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Basic knowledge of banking products and services is required. Any graduate degree from a recognized university. Proficiency in English and Hindi languages is essential. About Company Equitas Small Finance Bank is a leading financial institution committed to providing inclusive banking services to its customers. We believe in building long-term relationships with our clients and providing them with the best possible solutions.
Posted 4 hours ago
3.0 - 7.0 years
1 - 5 Lacs
Chennai
Work from Office
We are looking for a highly skilled and experienced Branch Manager to lead our team in the Liabilities branch banking department of Equitas Small Finance Bank. Roles and Responsibility Manage and oversee daily operations of the branch office. Develop and implement strategies to achieve business objectives and expand customer base. Lead and motivate a team of banking professionals to meet sales targets. Build and maintain relationships with key stakeholders, including customers, colleagues, and management. Monitor and control expenses to ensure cost-effectiveness and profitability. Ensure compliance with regulatory requirements and internal policies. Job Requirements Proven experience in branch banking, preferably in liabilities. Strong knowledge of BFSI products and services. Excellent leadership and communication skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing teams and achieving sales targets. A graduate or postgraduate degree is required.
Posted 4 hours ago
2.0 - 6.0 years
2 - 4 Lacs
Chennai
Work from Office
We are looking for a highly skilled and experienced Branch Relationship Manager to join our team at Equitas Small Finance Bank. Roles and Responsibility Develop and maintain strong relationships with existing and new customers to increase business growth. Identify and pursue new business opportunities to achieve sales targets. Manage and analyze customer data to provide personalized solutions and services. Collaborate with internal teams to resolve customer complaints and issues. Train and guide junior staff members to enhance their skills and knowledge. Monitor and report on key performance indicators to senior management. Job Requirements Strong understanding of BFSI industry trends and regulations. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in Microsoft Office and other relevant software applications. Strong analytical and decision-making skills with attention to detail. Experience in managing and analyzing customer data to provide personalized solutions.
Posted 4 hours ago
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