Customer Service Officer - MF Equitas Small Finance Bank

1.0 - 4.0 years

1 - 3 Lacs

Alwar, Jaipur

Work from Office

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and resolve customer complaints professionally and courteously. Provide excellent customer service through various channels, including phone, email, and walk-in. Develop and maintain strong relationships with customers to ensure long-term satisfaction. Collaborate with internal teams to resolve complex customer issues. Identify and escalate potential risks or issues to senior management. Maintain accurate records of customer interactions and transactions. Job Requirements Strong knowledge of microfinance products and services. Excellent ...

Posted 3 months ago

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Tele Calling Executive Equitas Small Finance Bank

1.0 - 6.0 years

1 - 2 Lacs

Chennai

Work from Office

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily collection targets and maintain accurate records of customer interactions. Provide excellent customer service and ensure satisfaction. Collaborate with internal teams to resolve customer complaints and concerns. Maintain confidentiality and adhere to data privacy policies. Job Requirements Minimum 1 year of experience in telecalling, collections, or a related field. Strong communication and inter...

Posted 3 months ago

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Tele Calling Executive Equitas Small Finance Bank

1.0 - 6.0 years

1 - 2 Lacs

Pune

Work from Office

Posted 3 months ago

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