Posted:4 hours ago|
Platform:
On-site
Full Time
Job Title: Telecaller/Tele Marketing (Business Development) Location: Raod No 45, Jubilee Hills, Hyderabad, Salary: upto 20k Take Home + PF + Health Insurance Working Hours: 9 Hrs (10am to 7pm or 10:30Am to 7:30Pm) Job Summary: We are looking for enthusiastic Telecallers with good communication. As a Telecaller, you will be responsible for making outbound/inbound calls to customers, handling inquiries, and providing necessary information about our products/services. This role is ideal for freshers who have excellent communication skills and a positive attitude. Key Responsibilities: ✔ Make Outbound Calls: Contact potential/existing customers to promote products/services. ✔ Handle Inbound Calls: Assist customers with inquiries, complaints, or support requests. ✔ Maintain Customer Records: Update customer details and interaction history in CRM software. ✔ Provide Product Information: Explain features and benefits clearly to customers. ✔ Follow Up: Call back potential customers and follow up on previous conversations. ✔ Handle Emails & Messages: Respond to customer queries via email, WhatsApp, and other communication channels. ✔ Team Collaboration: Coordinate with sales, marketing, and customer support teams. Required Skills: ✅ Excellent Communication: Fluency in Hindi & English (both verbal and written). ✅ Basic Computer Knowledge: Familiarity with MS Office, email handling, and CRM tools (preferred). ✅ Confidence & Patience: Ability to handle different types of customers professionally. ✅ Time Management: Ability to work under pressure and meet call targets. ✅ Active Listening: Understanding customer needs and responding accordingly. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
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