Telecalling Executive is responsible for contacting potential and existing customers over the phone to inform them about products/services, follow up on inquiries, generate leads, and support the sales team by creating opportunities. Key Responsibilities Make inbound and outbound calls to customers and prospects. Respond to customer inquiries and provide accurate information. Qualify leads and transfer sales-ready prospects to the sales team. Explain products/services and handle customer objections. Record call outcomes and update the CRM or database. Follow up with customers to ensure satisfaction or close interest. Meet daily/weekly call targets and performance metrics. Provide feedback from customers to improve marketing/sales strategies. Maintain professionalism and demonstrate excellent communication. Required Skills Excellent spoken communication skills in English (and local languages if needed). Good listening and persuasion skills. Basic computer skills and CRM knowledge. Patience and ability to handle rejection positively. Organized and detail-oriented. Experience & Education 12th pass or graduate (preferred in relevant fields). Previous experience in telecalling/customer service is an advantage. Performance Metrics Number of calls made/answered per day. Lead conversion rate. Customer satisfaction and follow-up consistency. Sales Executive — Job Description Position Overview A Sales Executive is responsible for selling products or services, building relationships with customers, meeting sales targets, and contributing to business growth. This role often involves field or office-based selling. Key Responsibilities Identify and approach potential customers through calls, visits, and networking. Present and demonstrate products/services to customers. Understand customer needs and propose suitable solutions. Prepare and negotiate quotations, follow through to closing. Maintain existing client relationships and follow up for repeat sales. Track and achieve monthly/quarterly sales targets. Report on sales activities, market trends, and competitor information. Collaborate with marketing, telecalling, and support teams. Attend trade shows, events, and meetings when required. Required Skills Strong interpersonal and negotiation skills. Good communication and presentation abilities. Result-driven, proactive, and target-oriented. Basic to intermediate MS Office / CRM skills. Confidence in field visits and client interactions. Experience & Education Graduate in any discipline (business/marketing preferred). Prior experience in sales or customer relationship management is beneficial. Performance Metrics Sales revenue achieved. New accounts added. Customer retention and satisfaction. Sales pipeline activity and lead follow-ups. Key Differences (Telecalling vs. Sales Executive) Feature Telecalling Executive Sales Executive Primary Focus Calling and qualifying leads Closing sales and managing customers Customer Contact Mainly phone/email Phone + face-to-face/client visits Goal Lead generation Revenue and long-term relationships Target Calls & leads Sales numbers/quotas Job Type: Full-time Pay: From ₹10,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Work Location: In person
Telecalling Executive is responsible for contacting potential and existing customers over the phone to inform them about products/services, follow up on inquiries, generate leads, and support the sales team by creating opportunities. Key Responsibilities Make inbound and outbound calls to customers and prospects. Respond to customer inquiries and provide accurate information. Qualify leads and transfer sales-ready prospects to the sales team. Explain products/services and handle customer objections. Record call outcomes and update the CRM or database. Follow up with customers to ensure satisfaction or close interest. Meet daily/weekly call targets and performance metrics. Provide feedback from customers to improve marketing/sales strategies. Maintain professionalism and demonstrate excellent communication. Required Skills Excellent spoken communication skills in English (and local languages if needed). Good listening and persuasion skills. Basic computer skills and CRM knowledge. Patience and ability to handle rejection positively. Organized and detail-oriented. Experience & Education 12th pass or graduate (preferred in relevant fields). Previous experience in telecalling/customer service is an advantage. Performance Metrics Number of calls made/answered per day. Lead conversion rate. Customer satisfaction and follow-up consistency. Sales Executive — Job Description Position Overview A Sales Executive is responsible for selling products or services, building relationships with customers, meeting sales targets, and contributing to business growth. This role often involves field or office-based selling. Key Responsibilities Identify and approach potential customers through calls, visits, and networking. Present and demonstrate products/services to customers. Understand customer needs and propose suitable solutions. Prepare and negotiate quotations, follow through to closing. Maintain existing client relationships and follow up for repeat sales. Track and achieve monthly/quarterly sales targets. Report on sales activities, market trends, and competitor information. Collaborate with marketing, telecalling, and support teams. Attend trade shows, events, and meetings when required. Required Skills Strong interpersonal and negotiation skills. Good communication and presentation abilities. Result-driven, proactive, and target-oriented. Basic to intermediate MS Office / CRM skills. Confidence in field visits and client interactions. Experience & Education Graduate in any discipline (business/marketing preferred). Prior experience in sales or customer relationship management is beneficial. Performance Metrics Sales revenue achieved. New accounts added. Customer retention and satisfaction. Sales pipeline activity and lead follow-ups. Key Differences (Telecalling vs. Sales Executive) Feature Telecalling Executive Sales Executive Primary Focus Calling and qualifying leads Closing sales and managing customers Customer Contact Mainly phone/email Phone + face-to-face/client visits Goal Lead generation Revenue and long-term relationships Target Calls & leads Sales numbers/quotas Job Type: Full-time Pay: From ₹10,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Work Location: In person